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In 1959 Frederick Herzberg developed the Two-Factor theory of motivation. His research showed that certain factors were the true motivators or satisfiers. Hygiene factors, in contrast, created dissatisfaction if they were absent or inadequate. Dissatisfaction could be prevented by improvements in hygiene factors but these improvements would not alone provide motivation. Herzberg showed that to truly motivate an employee a business needs to create conditions that make him or her feel fulfilled in the workplace.

银行招聘综合知识,章节练习,英语

C Company aims to motivate its employees both by paying attention to hygiene factors and by enabling satisfiers. For example, it motivates and empowers its employees by appropriate and timely communication, by delegating responsibility and involving staff in decision making. It holds forums every year in which staff can be part of the discussions on pay rises. This shows recognition of the work people do and rewards them. The staff can even influence what food goes onto its restaurant menus. Employees thus become motivated to make choices that will increase their use of the restaurants.

Which situation（s） makes you feel motivated or discouraged because of a hygiene factor

A.Work happily with the colleagues of our team
B.My boss appreciates my project plan
C.am the best salesperson this year
D.All above

正确答案及解析

正确答案

解析

本题考查的是细节理解

【关键词】feel motivated or discouraged because of a hygiene factor

【主题句】文章中图片

【解析】题目意为“出于保健因素，什么情况会让你感到有动力或者泄气？” 选项A 意为“我和团队里的同事相处很融洽”，符合右侧图片中的“Relationships with co-workers”; （同事关系）；选项B意为“我老板称赞了我的项目计划”，符合左侧图片的“Recognition”（认可）;选项C意为“我是本年最佳销售”，合左侧图片的“Achievement”（成就）;选项D 意为“以上全是”。只有A选项满足保健因素。