某培训学校为了加强与用人单位的合作，决定派遣若干工作人员前往用人单位协商。按要求，学校领导做出决定： （1）在 A、B、C、D、E 这 5 人中至少应派出 3 人； （2）在 A、B 两人中至少要派出 1 人； （3）在 B、C 两人中至多能派出 1 人； （4）若要派出 D，则 C、E 两人都要派出。据此，能够推出肯定会派遣（ ）

某书店购回甲、乙两种定价相同的书，其中甲种书占 60%，需按定价的 78%付款给批发商，乙种书按定价的 82%付款给批发商，那么，书店按定价销售完这两种书后获利的百分率是（ ）

某道路两旁需要植树，现有 100 棵树需要种植，由 A 工人植树每棵树耗时 0.6 小时，由 B工人植树每棵树耗时 0.5 小时， 且每人每天只工作 8 小时， 那么两人同时开始植树需要工作 （ ）天。

《巴塞尔新资本协议》对三大风险加权资产规定了不同的计算方法，对于操作风险，商业银行可以采取（） 。

微观经济学的中心理论是（） 。

以下商业银行业务属于中间业务的是（） 。

下列各项中，适合填入空缺处的一项是（ ）。

下列各句中，没有语病且句意明确的一句是（ ）。

I’ll never forget that day _________we drove into the heart of the rolling hills

商业银行保持随时可以适当的价格取得可用资金的能力，以便随时应付客户提存及银行支付的需要的性质属于商业银行经营管理目标中的（ ）。

0.99x9 999+99.99=（ ）。

下列各句中，没有语病且句意明确的一句是（ ）。

I do not know how I shall manage this winter. I ________it not for the weather which is rarely fierce, but for the loneliness.

已知x 和y 都是整数，且2x+5y=39，那么x 的尾数是（ ）。

银行间以一天为期限互相拆借资金的利率，称为（ ）。

某班共有50 名学生参加数学和英语两科考试，已知数学成绩及格的有40 人，外语成绩及格的有25人，据此可知数学成绩合格而外语成绩不合格者（ ）

依次填入下列各句括号内的词语，与句意最贴切的一组是（ ）。（1）在撒利亚有一个人，名叫哥尼流，他是个虔诚的人，常常祷告神，多多（ ）百姓。（2）鼓励价值投资、摒弃垃圾股，本是监管层还原一个健康、可持续发展的资本市场的美好愿景。无奈，有形之手太长，最终恐怕会（ ）。

The company would be able to _________workers selectively.

1/3+4/3+7/3+4/3+16/3+28/3+7/3+28/3+49/3=（ ）。

黄金期货交易是符合国际GB/T4134--2003 规定，含金量不低于99.95%的金锭，2008 年，上海交易所规定的每手黄金期货为（ ）。

某家培训学校为了加强与用人单位的合作，决定派遣若干工作人员前往用人单位协商。按要求，学校领导做出决定：（1）在ABCDE这5人中至少应派出3人；（2）在AB两人中至少要派出1人；（3）在BC两人中至多能派出1人；（4）若要派出D则CE两人都要派出。据此，能够推出肯定会派遣（ ）

根据以下图形规律，图形的空缺处应填入的是（ ）。

母亲的年龄是儿子年龄的四倍，三年前母子年龄之和是49 岁，则母亲现在的年龄是多少岁？（）

情境领导指领导的有效行为应随着被领导者的特点和环境的变化而变化，不是一成不变的，领导者要分析情绪要点的不同情况，采取不同的领导行为，才能激励下属，实现有效管理。根据上述定义，下列不属于情境领导的是（ ）。

I always suspected she __________her successful performance to her friendship with Rice.

某大学有学生10 000 人，现从中挑出一些学生，要确保这些学生中有两个是同一天生日，问至少需要挑出多少学生？（ ）（一年按365 天计算）。

银行与一方进行即期交易的同时与另一方进行远期交易的交易类型，称为（ ）。

三位男士甲、乙、丙，和三位女士A、B、C，他们是三对夫妻，现在知道，甲的妻子是B 的好友，并且在三个女子中最年长；而C 的年龄比丙的妻子年龄小，请问以下对三对夫妻关系推断正确的是（ ）。

2004×（2.3×47+2.4）除以（2.4×47-2.3）的值为（ ）

下列各句没有语病的是（ ）。

The truth __________Jesus loved me and gave himself for me was an incredible transformation for him.

54/7 用小数表示后，小数点后第100 位是（ ）

两个国家的母公司相互直接贷款，贷款币种不同但币值相等，贷款到期日相同，各自支付利息，到期各自偿还原借款货币。该操作是（ ）。

下面九宫图中，最适合填入的一项是（ ）。

冰块在水中显露的部分与水里的部分之比为1：10，如果显露部分体积为9 立方米，那么冰块的体积为（ ）立方米。

一步领先，步步领先。随着人与物之间连接的增加，连接的作用快速地倍增，人们取得的成功将不再是自我限制的，而是自我供给的。简单的解释是：胜利连着胜利。这恰恰是颠覆了传统经济学里“边际收益递减”的概念；而互联网的最大经济学优势之一，就是“边际收益递增”。下列说法最能概括这段文字大意的是（ ）。

Attention has already been drawn to the fact _________a single harmonization proposal can take decades to come to fruition.

现有一银行，拿出一定数量的资金A 用于储户取用，同时每天又会有固定的资金存入银行用于储户的提取。假设每位客户每天取钱的数目相同，如果每天有10 位客户，那么这笔钱A 从开始到取完足够支撑20天，如果每天有15 位客户取钱，则可以支撑10 天。请问如果每天有25 位客户取钱，则这笔钱A 可以支撑多少天？（ ）

按照美国金融学专家罗伯特·库恩的划分，以下选项属于投资银行业务中最广义的业务中，最广义的业务是（ ）。

30，60，91，123，156，（ ）

现有含盐30%的盐水800 克，要把它变成含盐18%的盐水，应加入含盐10%的盐多少克？（ ）。

（1）某官方网站开展的“你最关心哪些改革关键词”的网络调查显示，收入分配改革、行政体制改革、民生保障制度改革、医疗卫生改革、户籍制度改革位居首位。

（2）“生活的理想，是为了理想的生活”。

（3）一言以蔽之，民众期盼有更好的教育、更稳定的工作、更满意的收入、更可靠的社会保障、更高水平的医疗卫生服务、更舒适的居住条件、更优美的环境，期盼孩子们能成长的更好、工作的更好、生活的更好。

（4）当然，民众对美好生活的向往，就是改革的方向和落点。

（5）理想的生活没有唯一的尺度，国民对理想生活的追求没有止境，抵达一个标准之后，还有更高层次的追求。

（6）所有这一切，离不了改革的全面深化。将以上6 个句子重新排列，语序正确的是（ ）。

We would like to ask you to kindly send us the __________information.

雇主给一名工人5 天的报酬是一根金条，为保证每天都给工人结算工资，那么，雇主至少要切（ ）次金条。

因徒困境指的是两个被捕的囚徒之间的一种特殊博弈，两人共谋犯罪的人被关入监狱，不能互相沟通情况。如果两个人都不揭发对方，则由于证据不确定，每个人都坐牢一年；若一人揭发，而另一人沉默，则揭发者因为立功而立即获释，沉默者因不合作而入狱五年；若互相揭发，则因证据确实，二者都判刑两年。由于囚徒无法信任对方，因此倾向于互相揭发，而不是同守沉默。以下关于囚徒困境的表述，不正确的是（ ）。

一个班48 个人参加考试，语文及格的有36 人，数学及格的有38 人，英语及格的有40 人，只有4位同学三科都不及格，至多有多少人三门科目都及格？（ ）。

下列各句中，没有语病且句意明确的一句是（ ）。

I cannot think of anything ________happened that day which I would have wished otherwise.

100，50，2，25，（ ）。

以下属于古典贸易理论的是（ ）。

一个三位数，百位的数字比十位的数字大而且都可以被3 整除，十位的数字和个位的数字都可以被2整除而且相加的值比百位大1，则这个三位数是（ ）。

（1）作为方法论原则，它贯通于儒家思想的方方面面。

（2）孔子说：“质胜文则野，文胜质则史，文质彬彬，然后君子”。

（3）在儒家文化里，中庸既是一个重要的方法论原则，同时也是“至德”，即最高的德。

（4）偏胜于质的人会显得朴野，偏胜于文的人会缺乏敦厚，二者的中道才是君子。

（5）譬如，在人格方面，强调文质兼备。

将以上5 个句子重新排列，语序正确的是（ ）。

__________it rains, I will stay at home and watch a movie with my best friends.

有红、黄、蓝、白四种颜色的小球若干个，每个人可以从中任意选择两个，问至少需要多少个人才能保证至少有4 人选的小球的颜色相同？

IS-LM 模型是描述产品市场和货币之间相互联系的理论结构的重要工具，属于（ ）。

根据以下数字规律，空缺处应填入的是（ ）。

1 ，1， 2， 3， 5， （ ），13

箱子里装满了橡皮球，箱球共重12 千克，从箱中取出1/4 的球后，箱球共重9.5 千克，问箱子重量是（ ）千克？

（1）庭审中，这名基金经理再次翻供，称因受到人身威胁而_____“电话时间”，指使他人购买该公司股票。

（2）针对有一些儿童总是不能管理自己行为的现象，学校设置了专门的生活区域，用于锻炼他们的_____能力。

填入划线部分最恰当的一项是（ ）。

The majority of contemporary items will probably not _________in value to any worthwhile degree, at least in real terms.

0.1-0.11+0.3-0.13+0.5-0.15+…..+0.9-0.19=（ ）。

直接标价法是用1 个单位或100 个单位的外国货币作为基准，折算为一定数额的本国货币，采用直接标价法的货币是（ ）

根据以下数字规律，空缺处应填入的是（ ）。

1/3 ，1/2， 3/5 ，（ ），5/7 ，3/4

将以下5 个句子重新排列组合：

（1）当本币贬值时，即使外国商品价格不变，以本国货币表示的外国商品价格将上升，反之则下降，如果人民币对美元贬值，国内大豆价格也会上涨

（2）汇率是本国货币与外国货币交换的比率

（3）国际市场商品价格必然涉及各国货币的交换比率---汇率

（4）期货市场是一个开放性市场，期货价格与国际市场商品价格紧密相连

（5）同样，如果人民币对美元贬值，那么，国内大豆期货价格也会上涨。

最合理的组合方式是（ ）。

At that time, Marry and Linda were in a situation __________they had only one choice.

资产托管业务是指具备一定资格的商业银行作为托管人，依据有关法律法规，与委托人签订委托资产托管合同，安全保管委托投资的资产，履行托管人相关职责的业务。下列不属于银行资产托管范围的是（ ）。

12.1， 4/3， 6/5， 1，10/13， （ ）。

下列各句中，意思明确，没有语病的一句是（ ）。

But I had reached the stage ________I found it difficult to be motivated for run-of-the-mill games.

下列关于凭证式国债的描述，错误的是（ ）。

根据以下数字的规律，空缺处应填入的是（ ）。

1， 5， 10，19， 35，（ ）。

下列各句中，没有语病且句意明确的一句是（ ）。

Two students are _________for the English competition.

根据贷款五级分类法，下列属于优良贷款的是（ ）。

4，9，25，56，143，（ ）。

传统乡村文化对维护乡村社会的和谐与稳定起着重要作用，众多的乡村文化研究学者也在高声呼吁对传统乡村文化的保护，但实际情况是“曲高和寡”，传统乡村文化的衰落之势日趋明显。这段文字主要说明的是（ ）。

Subsistence incomes force _________poor into improvidence — they’re never able to save, or plan their purchases.

小王花了20 万元在自己的老房子的旁边盖了一栋二层楼房。从支出的角度来看，小王的这笔费用包含在（ ）之中。

小刘、小王、小方三个人中，有一个是眼科医生，一个是口腔科医生，还有一个是皮肤科医生。小方的学历比皮肤科医生高，口腔科医生的学历比小王低，小刘和口腔科医生学历不同。

根据上述情况，可以得出（ ）。

环保用微生物菌剂是由一种或多种微生物组合或混合培养制成的产品，通过它们的生长代谢将污染物降解，以达到净化效果。根据该定义，下列不属于环保用微生物菌剂应用的是（ ）。

It rained heavily in Shaanxi in September, 2011, ________serious flooding in several areas.

下列关于存款的说法正确的是（ ）。

（1）瑶族的师公、道公都有一套瑶经；

（2）历史上，瑶族曾有过自己的文字；

（3）瑶族超度亡灵的经书，内容与汉区道士的道经大致相同，道公解释称经书是从汉人中学来；

（4）瑶经用汉字记载，但也夹杂一些土俗字，这是道经在传播中的变异；

（5）据清乾隆《贵州通志》记载：贵定县瑶族“有书名榜簿，皆圆印篆文，其义不解，珍为秘藏”。

将以上5 个句子重新排列，语序正确的是（ ）。

The present pace of change, _________is unlikely to slow, requires that business should maintain a close dialogue with education if the latter is to serve it well.

贷款期限根据借款人的生产经营周期、还款能力和贷款人的资金供给能力由借贷双方共同商议后确定，并在借款合同中载明。其中，票据贴现的贴现期限最长不得超过（ ），贴现期限为从贴现之日起到票据到期日止。

截至2012 年6 月底，中国网络视频用户规模已达3.5 亿，占互联网用户的近三分之二，这一比例还将随着互联网用户的增加而进一步提高。同时，现有用户观看网络视频的频率和时长也在快速增加。从以上资料，可以得出这样的结论（ ）。

As I keep saying, it’s difficult to _________off the merry-go-round once it’s in motion.

随着时间的推移，以后的经济学家又对恩格尔定律作了若干补充，以下的表述中不正确的是（ ）。

外部不经济性，是指经济活动主体在生产和消费过程中，给他人带来的损失或额外费用，而他人并未因此得到补偿。下列属于外部不经济性的是（ ）。

The professor said he planned to continue working in some __________after retirement until as illness forces him out of a job.

一般认为，宏观政策的主要目标有四个，以下说法不正确的是（ ）。

公开招标：通过报纸、电台、布告等发布招标公告，并采取公开考评答辩的办法，从应聘的投标人中择优确定承包经营者。下列属于公开招标的是（ ）。

Once the application has been registered the court __________cannot be refunded.

以下关于经济周期理论，属于外因论的是（ ）。

寻租是指在没有从事生产的情况下，为垄断社会资源或维持垄断地位，从而得到垄断利润（亦即经济租）所从事的一种非生产性寻利活动。根据上述定义，下列不属于寻租的是（ ）。

If society has the right to pass judgment, has it also the right to use the weapon of the law to __________it?

在其他条件不变的情况下，需求变动分别引起均衡价格和均衡数量的同方向变动，供给变动引起均衡价格的反方向变动，引起均衡数量的同方向的变动。这个定理是（ ）。

A __________of the subject’s structure and its relationship to other subjects should be acquired before the literature is approached.

乘数效应的类型有三种，其中不包括（ ）。

The car crossed the road suddenly and his Dad, driving a big truck, had to ________avoid it.

The steam machine________ industry _____ dependence on running water for the only way to transport big amount of goods.

我国对货币层次M0 的定义是（ ）。

Once _________Seine is crossed, Paris lies open to the invader.

凯恩斯的“最大笨蛋理论”所揭示的是（ ）。

He was still extremely _________of his position as an outsider in Paris.

国民收入核算中的五个总量中，PI 的意思是（ ）。

Some of the villages rarely see tourists and the most _______visitors are treated like VIPs.

关于交叉弹性系数的表述错误的是（ ）。

The revolution of machinery could __________without a new source of both movable and constant power in the new century.

有关注册商标的类型，包括商品商标等四类，以下不正确的是（ ）。

Place them so that air can freely _________around the back.

行政立法体制是指一个国家的行政立法主体的设置及其立法权限的划分，是一个国家整个立法体系的一部分，其中制定行政法规属于（ ）。

I am very surprised to _________the odd skull in this formidable locker.

以下说法错误的是（ ）。

He apologized for having failed to assess the extent of corruption and _______of power.

在“杀鸡儆猴”中，对猴的作用属于（ ）。

”Now you _________foolish, Lady Anne,” complained Joan in the slightly joking way.

对员工按年终业绩评价，属于（ ）。

It’s a time-honored tradition, and ‘She’s A Woman’ has always been one of my _______songs.

美国心理学家约翰·斯塔希·亚当斯（John Stacey Adams）认为员工的激励程度来源于对自己和参照对象的报酬和投入的比例的主观比较感觉，该理论称为（ ）。

The bank services _________the expansion of trade both inside and out of a nation.

学习型组织有五项要素，其中透过资讯收集，掌握事件的全貌，培养纵观全局的思考能力，看清楚问题的本质，有助于清楚了解因果关系的要素称为（ ）。

_____ in the late 1800’s, many of the coastline’s lighthouses remain standing today, having withstood the forces of nature for decades.

在项目财务评估中，以下评估错误的是（ ）。

The results of the study _____ the hypothesis that had been proposed by researchers at the National Medical Institute.

银行对客户的管理策略中，以下做法不正确的是（ ）。

Dr. Johnson is offering a three-hour workshop during _____she will share some perspective on effective time management.

以下关于银行理财产品要素所包含的信息中，一般不包括（ ）。

Performing a series of trial runs before launching large-scale production of any new product is common _____at Juvo, Inc.

借款人无法足额偿还贷款本息，即使执行担保，也肯定要造成较大损失的情况，在债项评级中属于（ ）。

Yesterday the officers voted _____to offer large bonuses to high-performing employees.

The minimum term of your contract with us will be _____a period of two years, with the option to renew.

在各种个人贷款产品中，个人经营类贷款有（ ）。

Antique cars are seen very _____ these days because they are extremely expensive to maintain.

Children who are two years old and younger are _____free of charge to most concerts and films.

预示未来经济格局动向的统计指标是（ ）。

After discussing the terms of the new health-benefits contract, _____management and employees were satisfied.

在计量经济学中，常用的样本数据有虚变量数据，也称为（ ）。

Although we have _____ not to offer you a position at this time, we will keep your resumeon file for our future openings.

在反映社会经济现象总规模水平和工作总量的统计指标中，工业总产值属于（ ）。

The teachers’ association has announced that the food and drinks _____ supplied at the annual conference will not be provided this year.

核心资本又叫产权资本，它是银行资本的构成部分，一般认为至少要占资本总额的（ ）。

All passengers should present their _____ documents at the check-in counter.

直接标价法是用1 个单位或者100 个单位的外国货币作为基准，折算为一定数额的本国货币，采用直接标价法的货币是（ ）。

All materials _____ for the upcoming seminar need to be copied at least two days in advance.

下列不属于市场风险的是（ ）。

After the switch malfunction, electrical service on the main building was _____ restored at 8 PM.

2014 年8 月，英国资产市场迎来了历史最大的抛售潮，一共有270 亿美元的资金流出英国。而造成这一结果的主要原因是（ ）即将进行独立公投。

Travelling by train to Tokyo takes approximately one hour less _____ travelling by car.

国家统计局数据显示，2014 年4 月份70 个大中城市住宅销售价格环比下降的城市继续增加，且首次出现（ ）价格回调。与2013 年同期相比，70 个大中城市新建商品住宅和二手住宅价格同比综合平均涨幅4 月份比3 月份分别回落1.

3 和0.3 个百分点，延续了涨幅收窄的趋势。

Because Hong Kong is home to people from all over the world, a _____ of fashion styles can be seen in the city on any given day.

中国银行的战略目标是（ ）。

Midtown hospital compares _____ with other hospitals and provides services at lower rates.

2015 年10 月20 日，中图银行在（ ）举办中国银行银联双币借记卡发卡仪式，该卡是当地市场首张适应本地特色提供现金返还功能的双币借记卡。

2015 年9 月30 日，中国人民银行发布公告，中国银行获准担任（ ）人民币清算行，这是继港澳台、法兰克福、巴黎、悉尼、吉隆坡、匈牙利、南非之后，中国银行再度获任海外人民币清算行，清算行数量继续保持同业第一。

1985 年3 月，（ ）成立了我国境内第一家信用卡经营公司，并发行了中国境内第一张信用卡——“中银卡”。此卡当时仅限在反行地使用，发行量较少。

新中国成立后，中国银行设立的第一个海外分行是（ ）。

（ ），中国银行股份有限公司H 股在香港联合交易所挂牌上市，募集资金超过754 亿港元，成为当时中国公司中最大的股票发行项目，是除日本以外亚洲最大的股票发行项目，是全球金融业最大的股票发行项目，是全球有史以来第四大首次公开发行项目。中国银行挂牌首日成交200 多亿港元，打破历来新股首日挂牌最大成交额纪录。

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2011 年7 月产量低于上半年月均产量的是（ ）。

2011 年7 月轿车产量占汽车产量的比重与上半年同期相比（ ）。

2010 年3—12 月中，汽车单月产量超过150 万辆的月份有（ ）个。

下列选项中，汽车产量同比增速最低的是（ ）。

以下说法与资料相符的是（ ）。

噪声，从物理性质上看，是由声源作无规则的非周期性振动而产生的，听起来有嘈杂、刺耳的感觉。从环境保护的角度看，人们把一切对生活和工作有妨碍的声音都算作噪声。噪声的危害性是多方面的。首先，噪声会影响身体健康，产生头痛、脑胀、耳鸣、眼花等症状，引起心律不齐、高血压、冠心病、消化不良、胃溃疡等疾病，严重时还会导致鼓膜破裂、双耳变聋、脑震荡、休克和死亡。其次，噪声对正常生活和工作产生干扰，噪声使人心烦意乱、注意力不集中，妨碍休息和睡眠。第三，特强噪声会损坏仪器设备和建筑结构，带来灾难性的破坏。例如，火箭和宇宙飞船的机械结构，在特强噪声作用下，会产生“声疲劳”，使材料或结构产生疲劳断裂；当超音速飞机在低空掠过时，引起的“隆隆声”相当于炸弹爆炸，会使门窗损坏、墙面开裂、屋顶掀翻、烟囱倒塌。据统计，在机械制造业中，近80%的事故和设备损伤与噪声、共振有关。

噪声可通过空气振动和固体振动两种途径传播，而对付噪声，则有吸收和反射两种方法。对于空气中传播的噪声，可采用隔声和吸声材料加以隔离；对于固体振动引起的噪声，则采用防振和减振材料加以消除。

首先，我们将金属材料和高分子材料（加塑料、橡胶等）进行比较。金属材料的强度高，适合于作为工程结构和机械零件的材料，但它的振动衰减性差，容易产生振动和噪声。若要振动衰减性好，可以采用塑料，但塑料无法用在强度要求高的场合。所以，人们为了兼顾高强度和振动衰减性好这两方面的要求，开始研制防振合金。这种防振合金可利用金属本身所具有的高减振性能，来达到减振、消声的目的。目前生产中应用的防振合金有数十种，例如有减振和强度兼优的锰铜合金、镍钛合金，有常作为机床床身、机器底座的灰口铸铁，有用于制造立体声放大器底板的铝锌合金，也有作为蒸汽涡轮机叶片材料的铬钢，更有用作火箭、卫星上精密仪器防振台架的镁锆合金等。

锰铜合金是一种目前被认为性能较好的防振合金。据说，当初有一块含锰量为80%的合金掉在地上，并未发出多大的声音，因而引起人们的兴趣。从此，美国矿山局开始研究它，英国有关方面也研究它。结果，英国研制成功了含54.25%锰、37%铜、3%铁、1.5%镍的合金，这种合金被称为“索诺斯同”（Sonoston）；美国研制成功了含40%锰、58%铜、2%铝的合金，该合金被称为“因克拉谬特”（Incramute）；而上海交通大学则研制成功了我国自己的锰钢合金。

锰铜合金之所以具有优异的减振性，是因为它的结晶构造进行了重新排列，依靠容易移动的晶体界面及在运动过程中产生的能量损耗，对振动起到阻尼作用，从而能有效地吸收噪声。生产中常用振动波传递过程中振幅的衰减程度来计算材料的减振系数。减振系数愈大，则材料的减振性愈好。据测定，锰铜合金的减振系数为40%，低碳钢的减振系数仅为4%。

锰铜合金是名副其实的金属中的“哑巴”。用锤敲打锰铜合金，如同敲打橡胶那样沉闷，即使使劲把它摔在水泥地上，也只发出轻微的“噗噗”声。用锰铜合金制造潜水艇的螺旋桨，无论转速多高，都不会发出声响，从而不易暴露目标，增加了潜水艇活动的隐蔽性。用锰钢合金镶嵌在燃气轮机或凿岩机钻杆的轴承套上，机器开动时，它“不动声色”，可降低噪声几十分贝，为延长机器寿命和改善劳动条件“默默无闻”地作出了贡献。圆盘锯、链式输送机、高速纸带穿孔机等许多机器，都是锰铜合金大显身手的用武之地。它还可以制成防音车轮，悄悄来，悄悄去，整日“哑口无言”，为降低城市噪声，维护宁静的生活环境立下了汗马功劳。

根据本材料的相关内容，在下列选项中，噪声造成的危害不包括（ ）。

噪声，从物理性质上看，是由声源作无规则的非周期性振动而产生的，听起来有嘈杂、刺耳的感觉。从环境保护的角度看，人们把一切对生活和工作有妨碍的声音都算作噪声。噪声的危害性是多方面的。首先，噪声会影响身体健康，产生头痛、脑胀、耳鸣、眼花等症状，引起心律不齐、高血压、冠心病、消化不良、胃溃疡等疾病，严重时还会导致鼓膜破裂、双耳变聋、脑震荡、休克和死亡。其次，噪声对正常生活和工作产生干扰，噪声使人心烦意乱、注意力不集中，妨碍休息和睡眠。第三，特强噪声会损坏仪器设备和建筑结构，带来灾难性的破坏。例如，火箭和宇宙飞船的机械结构，在特强噪声作用下，会产生“声疲劳”，使材料或结构产生疲劳断裂；当超音速飞机在低空掠过时，引起的“隆隆声”相当于炸弹爆炸，会使门窗损坏、墙面开裂、屋顶掀翻、烟囱倒塌。据统计，在机械制造业中，近80%的事故和设备损伤与噪声、共振有关。

噪声可通过空气振动和固体振动两种途径传播，而对付噪声，则有吸收和反射两种方法。对于空气中传播的噪声，可采用隔声和吸声材料加以隔离；对于固体振动引起的噪声，则采用防振和减振材料加以消除。

首先，我们将金属材料和高分子材料（加塑料、橡胶等）进行比较。金属材料的强度高，适合于作为工程结构和机械零件的材料，但它的振动衰减性差，容易产生振动和噪声。若要振动衰减性好，可以采用塑料，但塑料无法用在强度要求高的场合。所以，人们为了兼顾高强度和振动衰减性好这两方面的要求，开始研制防振合金。这种防振合金可利用金属本身所具有的高减振性能，来达到减振、消声的目的。目前生产中应用的防振合金有数十种，例如有减振和强度兼优的锰铜合金、镍钛合金，有常作为机床床身、机器底座的灰口铸铁，有用于制造立体声放大器底板的铝锌合金，也有作为蒸汽涡轮机叶片材料的铬钢，更有用作火箭、卫星上精密仪器防振台架的镁锆合金等。

锰铜合金是一种目前被认为性能较好的防振合金。据说，当初有一块含锰量为80%的合金掉在地上，并未发出多大的声音，因而引起人们的兴趣。从此，美国矿山局开始研究它，英国有关方面也研究它。结果，英国研制成功了含54.25%锰、37%铜、3%铁、1.5%镍的合金，这种合金被称为“索诺斯同”（Sonoston）；美国研制成功了含40%锰、58%铜、2%铝的合金，该合金被称为“因克拉谬特”（Incramute）；而上海交通大学则研制成功了我国自己的锰钢合金。

锰铜合金之所以具有优异的减振性，是因为它的结晶构造进行了重新排列，依靠容易移动的晶体界面及在运动过程中产生的能量损耗，对振动起到阻尼作用，从而能有效地吸收噪声。生产中常用振动波传递过程中振幅的衰减程度来计算材料的减振系数。减振系数愈大，则材料的减振性愈好。据测定，锰铜合金的减振系数为40%，低碳钢的减振系数仅为4%。

锰铜合金是名副其实的金属中的“哑巴”。用锤敲打锰铜合金，如同敲打橡胶那样沉闷，即使使劲把它摔在水泥地上，也只发出轻微的“噗噗”声。用锰铜合金制造潜水艇的螺旋桨，无论转速多高，都不会发出声响，从而不易暴露目标，增加了潜水艇活动的隐蔽性。用锰钢合金镶嵌在燃气轮机或凿岩机钻杆的轴承套上，机器开动时，它“不动声色”，可降低噪声几十分贝，为延长机器寿命和改善劳动条件“默默无闻”地作出了贡献。圆盘锯、链式输送机、高速纸带穿孔机等许多机器，都是锰铜合金大显身手的用武之地。它还可以制成防音车轮，悄悄来，悄悄去，整日“哑口无言”，为降低城市噪声，维护宁静的生活环境立下了汗马功劳。

“索诺斯同”“因克拉谬特”等合金中均不包含的金属元素是（ ）。

噪声，从物理性质上看，是由声源作无规则的非周期性振动而产生的，听起来有嘈杂、刺耳的感觉。从环境保护的角度看，人们把一切对生活和工作有妨碍的声音都算作噪声。噪声的危害性是多方面的。首先，噪声会影响身体健康，产生头痛、脑胀、耳鸣、眼花等症状，引起心律不齐、高血压、冠心病、消化不良、胃溃疡等疾病，严重时还会导致鼓膜破裂、双耳变聋、脑震荡、休克和死亡。其次，噪声对正常生活和工作产生干扰，噪声使人心烦意乱、注意力不集中，妨碍休息和睡眠。第三，特强噪声会损坏仪器设备和建筑结构，带来灾难性的破坏。例如，火箭和宇宙飞船的机械结构，在特强噪声作用下，会产生“声疲劳”，使材料或结构产生疲劳断裂；当超音速飞机在低空掠过时，引起的“隆隆声”相当于炸弹爆炸，会使门窗损坏、墙面开裂、屋顶掀翻、烟囱倒塌。据统计，在机械制造业中，近80%的事故和设备损伤与噪声、共振有关。

噪声可通过空气振动和固体振动两种途径传播，而对付噪声，则有吸收和反射两种方法。对于空气中传播的噪声，可采用隔声和吸声材料加以隔离；对于固体振动引起的噪声，则采用防振和减振材料加以消除。

首先，我们将金属材料和高分子材料（加塑料、橡胶等）进行比较。金属材料的强度高，适合于作为工程结构和机械零件的材料，但它的振动衰减性差，容易产生振动和噪声。若要振动衰减性好，可以采用塑料，但塑料无法用在强度要求高的场合。所以，人们为了兼顾高强度和振动衰减性好这两方面的要求，开始研制防振合金。这种防振合金可利用金属本身所具有的高减振性能，来达到减振、消声的目的。目前生产中应用的防振合金有数十种，例如有减振和强度兼优的锰铜合金、镍钛合金，有常作为机床床身、机器底座的灰口铸铁，有用于制造立体声放大器底板的铝锌合金，也有作为蒸汽涡轮机叶片材料的铬钢，更有用作火箭、卫星上精密仪器防振台架的镁锆合金等。

锰铜合金是一种目前被认为性能较好的防振合金。据说，当初有一块含锰量为80%的合金掉在地上，并未发出多大的声音，因而引起人们的兴趣。从此，美国矿山局开始研究它，英国有关方面也研究它。结果，英国研制成功了含54.25%锰、37%铜、3%铁、1.5%镍的合金，这种合金被称为“索诺斯同”（Sonoston）；美国研制成功了含40%锰、58%铜、2%铝的合金，该合金被称为“因克拉谬特”（Incramute）；而上海交通大学则研制成功了我国自己的锰钢合金。

锰铜合金之所以具有优异的减振性，是因为它的结晶构造进行了重新排列，依靠容易移动的晶体界面及在运动过程中产生的能量损耗，对振动起到阻尼作用，从而能有效地吸收噪声。生产中常用振动波传递过程中振幅的衰减程度来计算材料的减振系数。减振系数愈大，则材料的减振性愈好。据测定，锰铜合金的减振系数为40%，低碳钢的减振系数仅为4%。

锰铜合金是名副其实的金属中的“哑巴”。用锤敲打锰铜合金，如同敲打橡胶那样沉闷，即使使劲把它摔在水泥地上，也只发出轻微的“噗噗”声。用锰铜合金制造潜水艇的螺旋桨，无论转速多高，都不会发出声响，从而不易暴露目标，增加了潜水艇活动的隐蔽性。用锰钢合金镶嵌在燃气轮机或凿岩机钻杆的轴承套上，机器开动时，它“不动声色”，可降低噪声几十分贝，为延长机器寿命和改善劳动条件“默默无闻”地作出了贡献。圆盘锯、链式输送机、高速纸带穿孔机等许多机器，都是锰铜合金大显身手的用武之地。它还可以制成防音车轮，悄悄来，悄悄去，整日“哑口无言”，为降低城市噪声，维护宁静的生活环境立下了汗马功劳。

下列关于噪声的相关理解中，正确的是（ ）。

噪声，从物理性质上看，是由声源作无规则的非周期性振动而产生的，听起来有嘈杂、刺耳的感觉。从环境保护的角度看，人们把一切对生活和工作有妨碍的声音都算作噪声。噪声的危害性是多方面的。首先，噪声会影响身体健康，产生头痛、脑胀、耳鸣、眼花等症状，引起心律不齐、高血压、冠心病、消化不良、胃溃疡等疾病，严重时还会导致鼓膜破裂、双耳变聋、脑震荡、休克和死亡。其次，噪声对正常生活和工作产生干扰，噪声使人心烦意乱、注意力不集中，妨碍休息和睡眠。第三，特强噪声会损坏仪器设备和建筑结构，带来灾难性的破坏。例如，火箭和宇宙飞船的机械结构，在特强噪声作用下，会产生“声疲劳”，使材料或结构产生疲劳断裂；当超音速飞机在低空掠过时，引起的“隆隆声”相当于炸弹爆炸，会使门窗损坏、墙面开裂、屋顶掀翻、烟囱倒塌。据统计，在机械制造业中，近80%的事故和设备损伤与噪声、共振有关。

噪声可通过空气振动和固体振动两种途径传播，而对付噪声，则有吸收和反射两种方法。对于空气中传播的噪声，可采用隔声和吸声材料加以隔离；对于固体振动引起的噪声，则采用防振和减振材料加以消除。

首先，我们将金属材料和高分子材料（加塑料、橡胶等）进行比较。金属材料的强度高，适合于作为工程结构和机械零件的材料，但它的振动衰减性差，容易产生振动和噪声。若要振动衰减性好，可以采用塑料，但塑料无法用在强度要求高的场合。所以，人们为了兼顾高强度和振动衰减性好这两方面的要求，开始研制防振合金。这种防振合金可利用金属本身所具有的高减振性能，来达到减振、消声的目的。目前生产中应用的防振合金有数十种，例如有减振和强度兼优的锰铜合金、镍钛合金，有常作为机床床身、机器底座的灰口铸铁，有用于制造立体声放大器底板的铝锌合金，也有作为蒸汽涡轮机叶片材料的铬钢，更有用作火箭、卫星上精密仪器防振台架的镁锆合金等。

锰铜合金是一种目前被认为性能较好的防振合金。据说，当初有一块含锰量为80%的合金掉在地上，并未发出多大的声音，因而引起人们的兴趣。从此，美国矿山局开始研究它，英国有关方面也研究它。结果，英国研制成功了含54.25%锰、37%铜、3%铁、1.5%镍的合金，这种合金被称为“索诺斯同”（Sonoston）；美国研制成功了含40%锰、58%铜、2%铝的合金，该合金被称为“因克拉谬特”（Incramute）；而上海交通大学则研制成功了我国自己的锰钢合金。

锰铜合金之所以具有优异的减振性，是因为它的结晶构造进行了重新排列，依靠容易移动的晶体界面及在运动过程中产生的能量损耗，对振动起到阻尼作用，从而能有效地吸收噪声。生产中常用振动波传递过程中振幅的衰减程度来计算材料的减振系数。减振系数愈大，则材料的减振性愈好。据测定，锰铜合金的减振系数为40%，低碳钢的减振系数仅为4%。

锰铜合金是名副其实的金属中的“哑巴”。用锤敲打锰铜合金，如同敲打橡胶那样沉闷，即使使劲把它摔在水泥地上，也只发出轻微的“噗噗”声。用锰铜合金制造潜水艇的螺旋桨，无论转速多高，都不会发出声响，从而不易暴露目标，增加了潜水艇活动的隐蔽性。用锰钢合金镶嵌在燃气轮机或凿岩机钻杆的轴承套上，机器开动时，它“不动声色”，可降低噪声几十分贝，为延长机器寿命和改善劳动条件“默默无闻”地作出了贡献。圆盘锯、链式输送机、高速纸带穿孔机等许多机器，都是锰铜合金大显身手的用武之地。它还可以制成防音车轮，悄悄来，悄悄去，整日“哑口无言”，为降低城市噪声，维护宁静的生活环境立下了汗马功劳。

下列关于锰铜合金减振性的说法中，正确的是（ ）。

噪声，从物理性质上看，是由声源作无规则的非周期性振动而产生的，听起来有嘈杂、刺耳的感觉。从环境保护的角度看，人们把一切对生活和工作有妨碍的声音都算作噪声。噪声的危害性是多方面的。首先，噪声会影响身体健康，产生头痛、脑胀、耳鸣、眼花等症状，引起心律不齐、高血压、冠心病、消化不良、胃溃疡等疾病，严重时还会导致鼓膜破裂、双耳变聋、脑震荡、休克和死亡。其次，噪声对正常生活和工作产生干扰，噪声使人心烦意乱、注意力不集中，妨碍休息和睡眠。第三，特强噪声会损坏仪器设备和建筑结构，带来灾难性的破坏。例如，火箭和宇宙飞船的机械结构，在特强噪声作用下，会产生“声疲劳”，使材料或结构产生疲劳断裂；当超音速飞机在低空掠过时，引起的“隆隆声”相当于炸弹爆炸，会使门窗损坏、墙面开裂、屋顶掀翻、烟囱倒塌。据统计，在机械制造业中，近80%的事故和设备损伤与噪声、共振有关。

噪声可通过空气振动和固体振动两种途径传播，而对付噪声，则有吸收和反射两种方法。对于空气中传播的噪声，可采用隔声和吸声材料加以隔离；对于固体振动引起的噪声，则采用防振和减振材料加以消除。

首先，我们将金属材料和高分子材料（加塑料、橡胶等）进行比较。金属材料的强度高，适合于作为工程结构和机械零件的材料，但它的振动衰减性差，容易产生振动和噪声。若要振动衰减性好，可以采用塑料，但塑料无法用在强度要求高的场合。所以，人们为了兼顾高强度和振动衰减性好这两方面的要求，开始研制防振合金。这种防振合金可利用金属本身所具有的高减振性能，来达到减振、消声的目的。目前生产中应用的防振合金有数十种，例如有减振和强度兼优的锰铜合金、镍钛合金，有常作为机床床身、机器底座的灰口铸铁，有用于制造立体声放大器底板的铝锌合金，也有作为蒸汽涡轮机叶片材料的铬钢，更有用作火箭、卫星上精密仪器防振台架的镁锆合金等。

锰铜合金是一种目前被认为性能较好的防振合金。据说，当初有一块含锰量为80%的合金掉在地上，并未发出多大的声音，因而引起人们的兴趣。从此，美国矿山局开始研究它，英国有关方面也研究它。结果，英国研制成功了含54.25%锰、37%铜、3%铁、1.5%镍的合金，这种合金被称为“索诺斯同”（Sonoston）；美国研制成功了含40%锰、58%铜、2%铝的合金，该合金被称为“因克拉谬特”（Incramute）；而上海交通大学则研制成功了我国自己的锰钢合金。

锰铜合金之所以具有优异的减振性，是因为它的结晶构造进行了重新排列，依靠容易移动的晶体界面及在运动过程中产生的能量损耗，对振动起到阻尼作用，从而能有效地吸收噪声。生产中常用振动波传递过程中振幅的衰减程度来计算材料的减振系数。减振系数愈大，则材料的减振性愈好。据测定，锰铜合金的减振系数为40%，低碳钢的减振系数仅为4%。

锰铜合金是名副其实的金属中的“哑巴”。用锤敲打锰铜合金，如同敲打橡胶那样沉闷，即使使劲把它摔在水泥地上，也只发出轻微的“噗噗”声。用锰铜合金制造潜水艇的螺旋桨，无论转速多高，都不会发出声响，从而不易暴露目标，增加了潜水艇活动的隐蔽性。用锰钢合金镶嵌在燃气轮机或凿岩机钻杆的轴承套上，机器开动时，它“不动声色”，可降低噪声几十分贝，为延长机器寿命和改善劳动条件“默默无闻”地作出了贡献。圆盘锯、链式输送机、高速纸带穿孔机等许多机器，都是锰铜合金大显身手的用武之地。它还可以制成防音车轮，悄悄来，悄悄去，整日“哑口无言”，为降低城市噪声，维护宁静的生活环境立下了汗马功劳。

根据文章内容，不能得出以下哪项结论？（ ）。

2013 年前三季度16 家上市银行主要财务指标

建设银行1 0 月27 日公布了201 3 年前三季度经营业绩，截至2013 年9 月30 日，建设银行归属股东的净利润为1 764.82 亿元，较上年同期增长11.56%。10 月24 日，中国移动公布的2013 年前三季度业绩报告显示，前三季度中国移动净利润915 亿元，同比下滑1.9%。

2013 年前三季度，建设银行利息净收入2 865.10 亿元，较上年同期增长9.76%；手续费及佣金净收入较上年同期增长116.45 亿元；其中，造价咨询、房改金融等传统优势产品继续保持较快增长，电子银行、信用卡、债券承销等新兴类亦表现良好。收入结构不断优化的同时，建设银行的成本收入比较上年同期下降0.21 个百分点至25.53%。

财报显示，2013 年以来，建设银行合理把握信贷投放总量，继续深入推动信贷结构调整，支持实体经济发展；巩固传统优势领域，优化增量信贷资金投放，加大对小企业及个人信贷需求的支持力度；优化客户结构，产能过剩行业贷款余额持续下降，截止2013 年9 月30 日，建设银行客户贷款和垫款总额83 772.10亿元，较上年末增长11.51%。其中，境内公司类贷款52 794.73 亿元，个人贷款23 671.10 亿元，票据贴现1 264.89 亿元，海外和子公司贷款6 041.38 亿元。

面对复杂的国内外经济金融形势，建设银行继续加强信贷资产风险管理，加快风险处置化解，加大重点地区、重点领域风险防控力度，保持信贷资产质量稳定。建设银行前三季度业绩报告显示，按照贷款五级分类划分建设银行不良贷款余额为820.87 亿元，不良贷款率0.98%，较上年末下降0.01 个百分点，资产质量在国内商业银行中持续保持领先水平。

下述银行，2013 年前三季度净利润与营业收人比值最大的是（ ）。

2013 年前三季度16 家上市银行主要财务指标

建设银行1 0 月27 日公布了201 3 年前三季度经营业绩，截至2013 年9 月30 日，建设银行归属股东的净利润为1 764.82 亿元，较上年同期增长11.56%。10 月24 日，中国移动公布的2013 年前三季度业绩报告显示，前三季度中国移动净利润915 亿元，同比下滑1.9%。

2013 年前三季度，建设银行利息净收入2 865.10 亿元，较上年同期增长9.76%；手续费及佣金净收入较上年同期增长116.45 亿元；其中，造价咨询、房改金融等传统优势产品继续保持较快增长，电子银行、信用卡、债券承销等新兴类亦表现良好。收入结构不断优化的同时，建设银行的成本收入比较上年同期下降0.21 个百分点至25.53%。

财报显示，2013 年以来，建设银行合理把握信贷投放总量，继续深入推动信贷结构调整，支持实体经济发展；巩固传统优势领域，优化增量信贷资金投放，加大对小企业及个人信贷需求的支持力度；优化客户结构，产能过剩行业贷款余额持续下降，截止2013 年9 月30 日，建设银行客户贷款和垫款总额83 772.10亿元，较上年末增长11.51%。其中，境内公司类贷款52 794.73 亿元，个人贷款23 671.10 亿元，票据贴现1 264.89 亿元，海外和子公司贷款6 041.38 亿元。

面对复杂的国内外经济金融形势，建设银行继续加强信贷资产风险管理，加快风险处置化解，加大重点地区、重点领域风险防控力度，保持信贷资产质量稳定。建设银行前三季度业绩报告显示，按照贷款五级分类划分建设银行不良贷款余额为820.87 亿元，不良贷款率0.98%，较上年末下降0.01 个百分点，资产质量在国内商业银行中持续保持领先水平。

2013 年前三季度中国移动的净利润约比建设银行少（ ）。

2013 年前三季度16 家上市银行主要财务指标

建设银行1 0 月27 日公布了201 3 年前三季度经营业绩，截至2013 年9 月30 日，建设银行归属股东的净利润为1 764.82 亿元，较上年同期增长11.56%。10 月24 日，中国移动公布的2013 年前三季度业绩报告显示，前三季度中国移动净利润915 亿元，同比下滑1.9%。

2013 年前三季度，建设银行利息净收入2 865.10 亿元，较上年同期增长9.76%；手续费及佣金净收入较上年同期增长116.45 亿元；其中，造价咨询、房改金融等传统优势产品继续保持较快增长，电子银行、信用卡、债券承销等新兴类亦表现良好。收入结构不断优化的同时，建设银行的成本收入比较上年同期下降0.21 个百分点至25.53%。

财报显示，2013 年以来，建设银行合理把握信贷投放总量，继续深入推动信贷结构调整，支持实体经济发展；巩固传统优势领域，优化增量信贷资金投放，加大对小企业及个人信贷需求的支持力度；优化客户结构，产能过剩行业贷款余额持续下降，截止2013 年9 月30 日，建设银行客户贷款和垫款总额83 772.10亿元，较上年末增长11.51%。其中，境内公司类贷款52 794.73 亿元，个人贷款23 671.10 亿元，票据贴现1 264.89 亿元，海外和子公司贷款6 041.38 亿元。

面对复杂的国内外经济金融形势，建设银行继续加强信贷资产风险管理，加快风险处置化解，加大重点地区、重点领域风险防控力度，保持信贷资产质量稳定。建设银行前三季度业绩报告显示，按照贷款五级分类划分建设银行不良贷款余额为820.87 亿元，不良贷款率0.98%，较上年末下降0.01 个百分点，资产质量在国内商业银行中持续保持领先水平。

2013 年三季度末，假设期间股本数量未发生变动，建设银行的股本数量约是宁波银行的（ ）倍。

2013 年前三季度16 家上市银行主要财务指标

建设银行1 0 月27 日公布了201 3 年前三季度经营业绩，截至2013 年9 月30 日，建设银行归属股东的净利润为1 764.82 亿元，较上年同期增长11.56%。10 月24 日，中国移动公布的2013 年前三季度业绩报告显示，前三季度中国移动净利润915 亿元，同比下滑1.9%。

2013 年前三季度，建设银行利息净收入2 865.10 亿元，较上年同期增长9.76%；手续费及佣金净收入较上年同期增长116.45 亿元；其中，造价咨询、房改金融等传统优势产品继续保持较快增长，电子银行、信用卡、债券承销等新兴类亦表现良好。收入结构不断优化的同时，建设银行的成本收入比较上年同期下降0.21 个百分点至25.53%。

财报显示，2013 年以来，建设银行合理把握信贷投放总量，继续深入推动信贷结构调整，支持实体经济发展；巩固传统优势领域，优化增量信贷资金投放，加大对小企业及个人信贷需求的支持力度；优化客户结构，产能过剩行业贷款余额持续下降，截止2013 年9 月30 日，建设银行客户贷款和垫款总额83 772.10亿元，较上年末增长11.51%。其中，境内公司类贷款52 794.73 亿元，个人贷款23 671.10 亿元，票据贴现1 264.89 亿元，海外和子公司贷款6 041.38 亿元。

面对复杂的国内外经济金融形势，建设银行继续加强信贷资产风险管理，加快风险处置化解，加大重点地区、重点领域风险防控力度，保持信贷资产质量稳定。建设银行前三季度业绩报告显示，按照贷款五级分类划分建设银行不良贷款余额为820.87 亿元，不良贷款率0.98%，较上年末下降0.01 个百分点，资产质量在国内商业银行中持续保持领先水平。

利息净收入和手续费及佣金净收入约占2013 年前三季度建设银行净利润的（ ）。

2013 年前三季度16 家上市银行主要财务指标

建设银行1 0 月27 日公布了201 3 年前三季度经营业绩，截至2013 年9 月30 日，建设银行归属股东的净利润为1 764.82 亿元，较上年同期增长11.56%。10 月24 日，中国移动公布的2013 年前三季度业绩报告显示，前三季度中国移动净利润915 亿元，同比下滑1.9%。

2013 年前三季度，建设银行利息净收入2 865.10 亿元，较上年同期增长9.76%；手续费及佣金净收入较上年同期增长116.45 亿元；其中，造价咨询、房改金融等传统优势产品继续保持较快增长，电子银行、信用卡、债券承销等新兴类亦表现良好。收入结构不断优化的同时，建设银行的成本收入比较上年同期下降0.21 个百分点至25.53%。

财报显示，2013 年以来，建设银行合理把握信贷投放总量，继续深入推动信贷结构调整，支持实体经济发展；巩固传统优势领域，优化增量信贷资金投放，加大对小企业及个人信贷需求的支持力度；优化客户结构，产能过剩行业贷款余额持续下降，截止2013 年9 月30 日，建设银行客户贷款和垫款总额83 772.10亿元，较上年末增长11.51%。其中，境内公司类贷款52 794.73 亿元，个人贷款23 671.10 亿元，票据贴现1 264.89 亿元，海外和子公司贷款6 041.38 亿元。

面对复杂的国内外经济金融形势，建设银行继续加强信贷资产风险管理，加快风险处置化解，加大重点地区、重点领域风险防控力度，保持信贷资产质量稳定。建设银行前三季度业绩报告显示，按照贷款五级分类划分建设银行不良贷款余额为820.87 亿元，不良贷款率0.98%，较上年末下降0.01 个百分点，资产质量在国内商业银行中持续保持领先水平。

根据上述资料，下列说法错误的是（ ）。

Question 51-52refer to the following information.

The bad news about a slow-but-steady recovery is clear: lingering long-term unemployment, stagnant wages, and a housing recovery that is leaving many middle-income families behind. But one interesting side-effect of the boring recovery is that it puts to rest （for now） the popular fears of an AI/robot revolution taking all of our jobs. In that brave neo-industrial world, one thing you would expect to see is GDP growth rapidly outstripping employment, as robots did a bunch of work while Americans sat around waiting for federal welfare checks. Quite the opposite, in the last few years, GDP-per-worker has all but stopped growing.

What does the word “outstripping “mean?

Question 51-52refer to the following information.

The bad news about a slow-but-steady recovery is clear: lingering long-term unemployment, stagnant wages, and a housing recovery that is leaving many middle-income families behind. But one interesting side-effect of the boring recovery is that it puts to rest （for now） the popular fears of an AI/robot revolution taking all of our jobs. In that brave neo-industrial world, one thing you would expect to see is GDP growth rapidly outstripping employment, as robots did a bunch of work while Americans sat around waiting for federal welfare checks. Quite the opposite, in the last few years, GDP-per-worker has all but stopped growing.

What is author's attitude toward slow-but-steady recovery?

Question 53-54 refer to the following information.

An earthquake of magnitude 6.1 struck southwestern China on Sunday, resulting in the death of nearly 600 people in a remote area of Yunnan province as well as collapse of thousands of building, including a school. The earthquake also triggered more landslides that have blocked rivers and created rapidly growing bodies of water that could unleash more destruction on survivors of the disaster. More than 10000 soldiers and hundreds of volunteers have rushed to Ludian Country to clear roads and dig out possible survivors from the debris, but landslides and bouts of heavy rain have

complicated rescue efforts. An estimated 80000 houses were destroyed and 12400 seriously damaged.

Which of the following statements is true according to the passage?

Question 53-54 refer to the following information.

An earthquake of magnitude 6.1 struck southwestern China on Sunday, resulting in the death of nearly 600 people in a remote area of Yunnan province as well as collapse of thousands of building, including a school. The earthquake also triggered more landslides that have blocked rivers and created rapidly growing bodies of water that could unleash more destruction on survivors of the disaster. More than 10000 soldiers and hundreds of volunteers have rushed to Ludian Country to clear roads and dig out possible survivors from the debris, but landslides and bouts of heavy rain have

complicated rescue efforts. An estimated 80000 houses were destroyed and 12400 seriously damaged.

Where can you possibly read this type of text?

Questions 55-56 refer to the following e-mail.

To: Marketing Department

From: Federico Botella

Date: January9

Subject: Sales Meeting.

We need to postpone the sales meeting that I had arranged for January 15. I have a meeting

with a client in Cancun on January 14, and I was not able to get a flight back to Houston until January 16. I'm sorry for any inconvenience this may cause you. The meeting is now tentatively rescheduled for 9 AM. on January 18 in the conference room.

What is the purpose of this e-mail?

Questions 55-56 refer to the following e-mail.

To: Marketing Department

From: Federico Botella

Date: January9

Subject: Sales Meeting.

We need to postpone the sales meeting that I had arranged for January 15. I have a meeting

with a client in Cancun on January 14, and I was not able to get a flight back to Houston until January 16. I'm sorry for any inconvenience this may cause you. The meeting is now tentatively rescheduled for 9 AM. on January 18 in the conference room.

When Mr. Botella can be in Houston?

Questions 57-60 refer to the following memo.

TO: ALL GGBA members

FROM: Stephen McFarlane, GGBA President

Attention all owners and managers, your attendance is requested at the monthly GGBA meeting on February 12. Please find the agenda below. Let me know if you have any questions about the meeting.

-Stephen

Greater Glasgow Business Association （ GGBA）

February 12, 10:00 AM.

Palmer Place Restaurant, 98 Duke St, Glasgow

Agenda

I. Welcome address from Stephen McFarlane

II. New members and special guests

III. GGBA Business

A Direction and Plans for Next Year

B Committee Updates

1）Special Events Committee

2）Marketing & Publicity Committee

3）GGBA Web Site Development Committee

4）Community Outreach Committee

C. GGBA Business /Social Event February 24

IV. Other

What kind of an organization is GGBA?

Questions 57-60 refer to the following memo.

TO: ALL GGBA members

FROM: Stephen McFarlane, GGBA President

Attention all owners and managers, your attendance is requested at the monthly GGBA meeting on February 12. Please find the agenda below. Let me know if you have any questions about the meeting.

-Stephen

Greater Glasgow Business Association （ GGBA）

February 12, 10:00 AM.

Palmer Place Restaurant, 98 Duke St, Glasgow

Agenda

I. Welcome address from Stephen McFarlane

II. New members and special guests

III. GGBA Business

A Direction and Plans for Next Year

B Committee Updates

1）Special Events Committee

2）Marketing & Publicity Committee

3）GGBA Web Site Development Committee

4）Community Outreach Committee

C. GGBA Business /Social Event February 24

IV. Other

What will take place on February 24?

Questions 57-60 refer to the following memo.

TO: ALL GGBA members

FROM: Stephen McFarlane, GGBA President

Attention all owners and managers, your attendance is requested at the monthly GGBA meeting on February 12. Please find the agenda below. Let me know if you have any questions about the meeting.

-Stephen

Greater Glasgow Business Association （ GGBA）

February 12, 10:00 AM.

Palmer Place Restaurant, 98 Duke St, Glasgow

Agenda

I. Welcome address from Stephen McFarlane

II. New members and special guests

III. GGBA Business

A Direction and Plans for Next Year

B Committee Updates

1）Special Events Committee

2）Marketing & Publicity Committee

3）GGBA Web Site Development Committee

4）Community Outreach Committee

C. GGBA Business /Social Event February 24

IV. Other

What will probably NOT be discussed at the GGBA meeting?

Questions 57-60 refer to the following memo.

TO: ALL GGBA members

FROM: Stephen McFarlane, GGBA President

Attention all owners and managers, your attendance is requested at the monthly GGBA meeting on February 12. Please find the agenda below. Let me know if you have any questions about the meeting.

-Stephen

Greater Glasgow Business Association （ GGBA）

February 12, 10:00 AM.

Palmer Place Restaurant, 98 Duke St, Glasgow

Agenda

I. Welcome address from Stephen McFarlane

II. New members and special guests

III. GGBA Business

A Direction and Plans for Next Year

B Committee Updates

1）Special Events Committee

2）Marketing & Publicity Committee

3）GGBA Web Site Development Committee

4）Community Outreach Committee

C. GGBA Business /Social Event February 24

IV. Other

Who will give the opening speech at the monthly meeting?

Question 61-63 refer to the following email.

To: Barry Weinstein （bweinstein@celgar.com）

From: Andrew Kim （akim@celgar.com）

Subject: Next month

Date: August 3

Barry,

Thanks again for arranging that videoconference last week. I just heard form Maxine Dawson, our account manager for the Johnson Company account, that the next product trial will be September 8 in their production plant in Denver. She has requested that I fly D. A presenter at an award ceremony.

out there with her. Of course, I still plan to attend the Engineering Society awards dinner in San Francisco on September 9, so I've booked a flight there after the meeting. Let me know when

you‘ll be arriving there.

I'm looking forward to seeing you honored in San Francisco. You deserve it!

Regards,

Andrew Kim

Celgar Associates

What is the purpose of the e-mail?

Question 61-63 refer to the following email.

To: Barry Weinstein （bweinstein@celgar.com）

From: Andrew Kim （akim@celgar.com）

Subject: Next month

Date: August 3

Barry,

Thanks again for arranging that videoconference last week. I just heard form Maxine Dawson, our account manager for the Johnson Company account, that the next product trial will be September 8 in their production plant in Denver. She has requested that I fly D. A presenter at an award ceremony.

out there with her. Of course, I still plan to attend the Engineering Society awards dinner in San Francisco on September 9, so I've booked a flight there after the meeting. Let me know when

you‘ll be arriving there.

I'm looking forward to seeing you honored in San Francisco. You deserve it!

Regards,

Andrew Kim

Celgar Associates

Who is Maxine Dawson?

Question 61-63 refer to the following email.

To: Barry Weinstein （bweinstein@celgar.com）

From: Andrew Kim （akim@celgar.com）

Subject: Next month

Date: August 3

Barry,

Thanks again for arranging that videoconference last week. I just heard form Maxine Dawson, our account manager for the Johnson Company account, that the next product trial will be September 8 in their production plant in Denver. She has requested that I fly D. A presenter at an award ceremony.

out there with her. Of course, I still plan to attend the Engineering Society awards dinner in San Francisco on September 9, so I've booked a flight there after the meeting. Let me know when

you‘ll be arriving there.

I'm looking forward to seeing you honored in San Francisco. You deserve it!

Regards,

Andrew Kim

Celgar Associates

What is the purpose of Mr. Weinstein's trip to San Francisco?

Questions 64-66 refer to the following article.

NEW YORK, November 19-New York's Women in Business Association announced that Anita Huntington, vice president of marketing for Kuiper Hotels, and Mary Foster, general manager of Longwood Hotels & Resorts, were recently selected as this year's Venture Award recipients. The Venture Award was established twenty years ago to recognize the contributions made by female executives to their communities. This year’s cowinner’s are the founders of Art on the Move, a charitable organization that provides art scholarships for students throughout the city.

Since joining Kuiper Hotels, Huntington has held key positions in finance and business

development. Currently, she leads Kuiper’s marketing operations, often traveling to one of the more than 270 hotels in 16 countries. Foster’s position has also taken her all over the world.

Both executives stressed that finding time for volunteer work was extremely important even though they often work long hours at their jobs. Huntington and Foster will be honored on November 26 at a special reception at Humphrey Hall.

According to the article, how can people become candidates for the Venture Award?

Questions 64-66 refer to the following article.

NEW YORK, November 19-New York's Women in Business Association announced that Anita Huntington, vice president of marketing for Kuiper Hotels, and Mary Foster, general manager of Longwood Hotels & Resorts, were recently selected as this year's Venture Award recipients. The Venture Award was established twenty years ago to recognize the contributions made by female executives to their communities. This year’s cowinner’s are the founders of Art on the Move, a charitable organization that provides art scholarships for students throughout the city.

Since joining Kuiper Hotels, Huntington has held key positions in finance and business

development. Currently, she leads Kuiper’s marketing operations, often traveling to one of the more than 270 hotels in 16 countries. Foster’s position has also taken her all over the world.

Both executives stressed that finding time for volunteer work was extremely important even though they often work long hours at their jobs. Huntington and Foster will be honored on November 26 at a special reception at Humphrey Hall.

What is Mary Foster‘s current job title?

Questions 64-66 refer to the following article.

NEW YORK, November 19-New York's Women in Business Association announced that Anita Huntington, vice president of marketing for Kuiper Hotels, and Mary Foster, general manager of Longwood Hotels & Resorts, were recently selected as this year's Venture Award recipients. The Venture Award was established twenty years ago to recognize the contributions made by female executives to their communities. This year’s cowinner’s are the founders of Art on the Move, a charitable organization that provides art scholarships for students throughout the city.

Since joining Kuiper Hotels, Huntington has held key positions in finance and business

development. Currently, she leads Kuiper’s marketing operations, often traveling to one of the more than 270 hotels in 16 countries. Foster’s position has also taken her all over the world.

Both executives stressed that finding time for volunteer work was extremely important even though they often work long hours at their jobs. Huntington and Foster will be honored on November 26 at a special reception at Humphrey Hall.

What is NOT true about Anita Huntington and Mary Foster?

Questions 67~68 refer to the following memo.

Bayside View Hotel

To: ALL Employees

From: Edgar Wagner, Hotel Manager

Re: Bayside View Hotel Customer Satisfaction Survey

July 20

Dear Employees,

As part of our ongoing effort to ensure that the Bayside View Hotel remains one of the premier hotels in the country, we have conducted our annual customer satisfaction survey.

The survey results showed customer satisfaction improved in two of four key service areas compared with the results from a survey done twelve months earlier. The areas showing improvement are Housekeeping and Food Services. Customer rating for Concierge Services remained the same, while a noticeable drop was shown for Front Desk Services.

Your department managers will provide you with more detailed results of the survey that pertain to your specific area of work, and will suggest ways to improve on services rated less than satisfactory.

What is indicated about the survey?

Questions 67~68 refer to the following memo.

Bayside View Hotel

To: ALL Employees

From: Edgar Wagner, Hotel Manager

Re: Bayside View Hotel Customer Satisfaction Survey

July 20

Dear Employees,

As part of our ongoing effort to ensure that the Bayside View Hotel remains one of the premier hotels in the country, we have conducted our annual customer satisfaction survey.

The survey results showed customer satisfaction improved in two of four key service areas compared with the results from a survey done twelve months earlier. The areas showing improvement are Housekeeping and Food Services. Customer rating for Concierge Services remained the same, while a noticeable drop was shown for Front Desk Services.

Your department managers will provide you with more detailed results of the survey that pertain to your specific area of work, and will suggest ways to improve on services rated less than satisfactory.

What department will probably have to make the most improvements in customer service?

Questions 69-71 refer to the following letter.

Sarton Industries

13 November

Ms. Claudia Ramirez

238 Carter Boulevard

Spring Harbor, DE05421

Dear Ms. Ramirez

Thank you for your interest in Sarton Industries. I received your resume, cover letter, and reference list today. Unfortunately, the computer analyst position you were interest in was filled earlier this week..

Your credentials are very impressive. I believe you are well qualified for a Web-developer position that we will posting sometime next month. We are looking for candidates with extensive experience in Web design. If you are interested in the position, I can forward your information to Richard Stanton, our information systems supervisor, and suggest that he set up an interview with you. If you do not already have one assembled, you may want to put a collection of your work into a portfolio to bring with you to that interview.

Please call me or send an e-mail at your earliest convenience to let me know if you would be interested

in meeting with Mr. Stanton.

Sincerely.

Debra Metzger

Director of Perdonnel

Sarton Industries

What can be inferred from the letter?

Questions 69-71 refer to the following letter.

Sarton Industries

13 November

Ms. Claudia Ramirez

238 Carter Boulevard

Spring Harbor, DE05421

Dear Ms. Ramirez

Thank you for your interest in Sarton Industries. I received your resume, cover letter, and reference list today. Unfortunately, the computer analyst position you were interest in was filled earlier this week..

Your credentials are very impressive. I believe you are well qualified for a Web-developer position that we will posting sometime next month. We are looking for candidates with extensive experience in Web design. If you are interested in the position, I can forward your information to Richard Stanton, our information systems supervisor, and suggest that he set up an interview with you. If you do not already have one assembled, you may want to put a collection of your work into a portfolio to bring with you to that interview.

Please call me or send an e-mail at your earliest convenience to let me know if you would be interested

in meeting with Mr. Stanton.

Sincerely.

Debra Metzger

Director of Perdonnel

Sarton Industries

What position did Ms. Ramirez apply for?

Questions 69-71 refer to the following letter.

Sarton Industries

13 November

Ms. Claudia Ramirez

238 Carter Boulevard

Spring Harbor, DE05421

Dear Ms. Ramirez

Thank you for your interest in Sarton Industries. I received your resume, cover letter, and reference list today. Unfortunately, the computer analyst position you were interest in was filled earlier this week..

Your credentials are very impressive. I believe you are well qualified for a Web-developer position that we will posting sometime next month. We are looking for candidates with extensive experience in Web design. If you are interested in the position, I can forward your information to Richard Stanton, our information systems supervisor, and suggest that he set up an interview with you. If you do not already have one assembled, you may want to put a collection of your work into a portfolio to bring with you to that interview.

Please call me or send an e-mail at your earliest convenience to let me know if you would be interested

in meeting with Mr. Stanton.

Sincerely.

Debra Metzger

Director of Perdonnel

Sarton Industries

What did Ms. Ramirez NOT send to Ms. Metzger?

When I opened the first "Body Shop" in 1976, what I wanted to do was to earn （挣） enough money to feed my children. Today the "Body Shop" is a great company growing fast all around the world. In the years since we began, I have learned a lot. Much of what I have learned will be found in this book, because I believe that we, as a company, have something worth saying about how to run a successful business without giving up what you really believe in.

It's not an ordinary business book. It is not just about my life, either. The message is that to succeed in business you have to be different. Business can be fun, and can be run with love and do good. In business, as in life, I need to enjoy myself, to have a feeling of my family and to feel excited by something unusual. I have always wanted the people who work for the "Body Shop" to feel the same way.

Now this book sends these ideas out into the world, and makes them public. I'd like to think there are no limits （界限） to our "family", and no limits to what can be done. I find that an exciting thought. I hope you do, too.

What is the writer's main purpose （目的） in writing this text?

When I opened the first "Body Shop" in 1976, what I wanted to do was to earn （挣） enough money to feed my children. Today the "Body Shop" is a great company growing fast all around the world. In the years since we began, I have learned a lot. Much of what I have learned will be found in this book, because I believe that we, as a company, have something worth saying about how to run a successful business without giving up what you really believe in.

It's not an ordinary business book. It is not just about my life, either. The message is that to succeed in business you have to be different. Business can be fun, and can be run with love and do good. In business, as in life, I need to enjoy myself, to have a feeling of my family and to feel excited by something unusual. I have always wanted the people who work for the "Body Shop" to feel the same way.

Now this book sends these ideas out into the world, and makes them public. I'd like to think there are no limits （界限） to our "family", and no limits to what can be done. I find that an exciting thought. I hope you do, too.

What would someone learn from this text?

When I opened the first "Body Shop" in 1976, what I wanted to do was to earn （挣） enough money to feed my children. Today the "Body Shop" is a great company growing fast all around the world. In the years since we began, I have learned a lot. Much of what I have learned will be found in this book, because I believe that we, as a company, have something worth saying about how to run a successful business without giving up what you really believe in.

It's not an ordinary business book. It is not just about my life, either. The message is that to succeed in business you have to be different. Business can be fun, and can be run with love and do good. In business, as in life, I need to enjoy myself, to have a feeling of my family and to feel excited by something unusual. I have always wanted the people who work for the "Body Shop" to feel the same way.

Now this book sends these ideas out into the world, and makes them public. I'd like to think there are no limits （界限） to our "family", and no limits to what can be done. I find that an exciting thought. I hope you do, too.

How does the writer feel about the business she runs?

When I opened the first "Body Shop" in 1976, what I wanted to do was to earn （挣） enough money to feed my children. Today the "Body Shop" is a great company growing fast all around the world. In the years since we began, I have learned a lot. Much of what I have learned will be found in this book, because I believe that we, as a company, have something worth saying about how to run a successful business without giving up what you really believe in.

It's not an ordinary business book. It is not just about my life, either. The message is that to succeed in business you have to be different. Business can be fun, and can be run with love and do good. In business, as in life, I need to enjoy myself, to have a feeling of my family and to feel excited by something unusual. I have always wanted the people who work for the "Body Shop" to feel the same way.

Now this book sends these ideas out into the world, and makes them public. I'd like to think there are no limits （界限） to our "family", and no limits to what can be done. I find that an exciting thought. I hope you do, too.

What kind of person does the writer seem to be?

Questions 76-79 refer to the following advertisement.

BONDHAM INTERNATIONAL

Bondham International, one of the leading real estate firm in the world, has been in business for over 50 years. We began our business by specializing in residential sales, primarily in Australia. Over time, our business has grown to include property rental and management services in locations throughout the world. We now sell, and manage over 15000 commercial and residential properties, and our global network includes employees in Australia, Canada, England, Kenya, and Mexico. We have won numerous industry awards, and our firm has been named one of the top ten international real estate firms by the World Association of Property Management.

In our effort to provide the highest quality service available, we have made significant investments in staff training. As a result, our sales agents offer a wealth of real estate expertise that our clients can always rely on. In addition, through market research and customer satisfaction surveys, we have been able to fulfill client expectations by consistently delivering the highest quality of service.

Whether you have interested in selling a home,

purchasing a commercial property, or simply obtaining expert real estate advice, Bondham International can respond effectively to your needs. Learn more about our firm by visiting our Website, www.bondhaminternational.co.au.

What is the purpose of the advertisement?

Questions 76-79 refer to the following advertisement.

BONDHAM INTERNATIONAL

Bondham International, one of the leading real estate firm in the world, has been in business for over 50 years. We began our business by specializing in residential sales, primarily in Australia. Over time, our business has grown to include property rental and management services in locations throughout the world. We now sell, and manage over 15000 commercial and residential properties, and our global network includes employees in Australia, Canada, England, Kenya, and Mexico. We have won numerous industry awards, and our firm has been named one of the top ten international real estate firms by the World Association of Property Management.

In our effort to provide the highest quality service available, we have made significant investments in staff training. As a result, our sales agents offer a wealth of real estate expertise that our clients can always rely on. In addition, through market research and customer satisfaction surveys, we have been able to fulfill client expectations by consistently delivering the highest quality of service.

Whether you have interested in selling a home,

purchasing a commercial property, or simply obtaining expert real estate advice, Bondham International can respond effectively to your needs. Learn more about our firm by visiting our Website, www.bondhaminternational.co.au.

What is stated about Bondham International?

Questions 76-79 refer to the following advertisement.

BONDHAM INTERNATIONAL

Bondham International, one of the leading real estate firm in the world, has been in business for over 50 years. We began our business by specializing in residential sales, primarily in Australia. Over time, our business has grown to include property rental and management services in locations throughout the world. We now sell, and manage over 15000 commercial and residential properties, and our global network includes employees in Australia, Canada, England, Kenya, and Mexico. We have won numerous industry awards, and our firm has been named one of the top ten international real estate firms by the World Association of Property Management.

In our effort to provide the highest quality service available, we have made significant investments in staff training. As a result, our sales agents offer a wealth of real estate expertise that our clients can always rely on. In addition, through market research and customer satisfaction surveys, we have been able to fulfill client expectations by consistently delivering the highest quality of service.

Whether you have interested in selling a home,

purchasing a commercial property, or simply obtaining expert real estate advice, Bondham International can respond effectively to your needs. Learn more about our firm by visiting our Website, www.bondhaminternational.co.au.

The word "delivering” in paragraph 2, line 6, is closest in meaning to _____.

Questions 76-79 refer to the following advertisement.

BONDHAM INTERNATIONAL

Bondham International, one of the leading real estate firm in the world, has been in business for over 50 years. We began our business by specializing in residential sales, primarily in Australia. Over time, our business has grown to include property rental and management services in locations throughout the world. We now sell, and manage over 15000 commercial and residential properties, and our global network includes employees in Australia, Canada, England, Kenya, and Mexico. We have won numerous industry awards, and our firm has been named one of the top ten international real estate firms by the World Association of Property Management.

In our effort to provide the highest quality service available, we have made significant investments in staff training. As a result, our sales agents offer a wealth of real estate expertise that our clients can always rely on. In addition, through market research and customer satisfaction surveys, we have been able to fulfill client expectations by consistently delivering the highest quality of service.

Whether you have interested in selling a home,

purchasing a commercial property, or simply obtaining expert real estate advice, Bondham International can respond effectively to your needs. Learn more about our firm by visiting our Website, www.bondhaminternational.co.au.

What is NOT one of Bondham International main activities?

Offering expert advice

B. Conducting research

C. Managing property

D. Building private homes

Questions80-84 refer to the following advertisement.

We all know that lack of sleep affects our memory, along with other cognitive abilities. Sittingin the office, sleep deprived, it’s difficult to remember your own name, let along theever-lengthening to-do list.

But now new research shows that not getting enough sleep increases the chances your mind will actually create false memories. The study, published in Psychological Science, allowed one group of participants to get a full night’s sleep, while another had to stay up all night. In the morning they were given a series of photos that were supposed to show a crime being committed. Next, both groups were given some eyewitness statements about the crime. Like many witness statements in real-life crimes, the details were different to those shown in the photographs. For example, in

one instance the photo showed a thief putting a wallet in his jacket, but in the witness statement it said he put it in his pants （that’s ‘trousers’ for British people, not his underwear!）. Afterwards, they were asked what they had seen in the original photographs. The results showed that those who’d missed out on their sleep were the most likely to regurgitate the false eyewitness statements they’d just read, rather than remembering the ‘true’ crime-scene photos they’d been

shown moments beforehand.

The lack of sleep had messed with their heads to the extent that all the evidence — right and wrong — had got mixed up.

One of the study’s authors, Kimberly Fenn, said:” People who repeatedly get low amounts of sleep every night could be more prone in the long run to develop these forms of memory distortion. It’s not just a full night of sleep deprivation that puts them at risk.” Indeed, a preliminary study they carried out found that getting just five hours sleep was enough to cause people to start manufacturing false memories.

Which of the following statements is true according the article?

Offering expert advice

B. Conducting research

C. Managing property

D. Building private homes

Questions80-84 refer to the following advertisement.

We all know that lack of sleep affects our memory, along with other cognitive abilities. Sittingin the office, sleep deprived, it’s difficult to remember your own name, let along theever-lengthening to-do list.

But now new research shows that not getting enough sleep increases the chances your mind will actually create false memories. The study, published in Psychological Science, allowed one group of participants to get a full night’s sleep, while another had to stay up all night. In the morning they were given a series of photos that were supposed to show a crime being committed. Next, both groups were given some eyewitness statements about the crime. Like many witness statements in real-life crimes, the details were different to those shown in the photographs. For example, in

one instance the photo showed a thief putting a wallet in his jacket, but in the witness statement it said he put it in his pants （that’s ‘trousers’ for British people, not his underwear!）. Afterwards, they were asked what they had seen in the original photographs. The results showed that those who’d missed out on their sleep were the most likely to regurgitate the false eyewitness statements they’d just read, rather than remembering the ‘true’ crime-scene photos they’d been

shown moments beforehand.

The lack of sleep had messed with their heads to the extent that all the evidence — right and wrong — had got mixed up.

One of the study’s authors, Kimberly Fenn, said:” People who repeatedly get low amounts of sleep every night could be more prone in the long run to develop these forms of memory distortion. It’s not just a full night of sleep deprivation that puts them at risk.” Indeed, a preliminary study they carried out found that getting just five hours sleep was enough to cause people to start manufacturing false memories.

What is the independent variable in the study?

Offering expert advice

B. Conducting research

C. Managing property

D. Building private homes

Questions80-84 refer to the following advertisement.

We all know that lack of sleep affects our memory, along with other cognitive abilities. Sittingin the office, sleep deprived, it’s difficult to remember your own name, let along theever-lengthening to-do list.

But now new research shows that not getting enough sleep increases the chances your mind will actually create false memories. The study, published in Psychological Science, allowed one group of participants to get a full night’s sleep, while another had to stay up all night. In the morning they were given a series of photos that were supposed to show a crime being committed. Next, both groups were given some eyewitness statements about the crime. Like many witness statements in real-life crimes, the details were different to those shown in the photographs. For example, in

one instance the photo showed a thief putting a wallet in his jacket, but in the witness statement it said he put it in his pants （that’s ‘trousers’ for British people, not his underwear!）. Afterwards, they were asked what they had seen in the original photographs. The results showed that those who’d missed out on their sleep were the most likely to regurgitate the false eyewitness statements they’d just read, rather than remembering the ‘true’ crime-scene photos they’d been

shown moments beforehand.

The lack of sleep had messed with their heads to the extent that all the evidence — right and wrong — had got mixed up.

One of the study’s authors, Kimberly Fenn, said:” People who repeatedly get low amounts of sleep every night could be more prone in the long run to develop these forms of memory distortion. It’s not just a full night of sleep deprivation that puts them at risk.” Indeed, a preliminary study they carried out found that getting just five hours sleep was enough to cause people to start manufacturing false memories.

What is the dependent variable in the study?

Offering expert advice

B. Conducting research

C. Managing property

D. Building private homes

Questions80-84 refer to the following advertisement.

We all know that lack of sleep affects our memory, along with other cognitive abilities. Sittingin the office, sleep deprived, it’s difficult to remember your own name, let along theever-lengthening to-do list.

But now new research shows that not getting enough sleep increases the chances your mind will actually create false memories. The study, published in Psychological Science, allowed one group of participants to get a full night’s sleep, while another had to stay up all night. In the morning they were given a series of photos that were supposed to show a crime being committed. Next, both groups were given some eyewitness statements about the crime. Like many witness statements in real-life crimes, the details were different to those shown in the photographs. For example, in

one instance the photo showed a thief putting a wallet in his jacket, but in the witness statement it said he put it in his pants （that’s ‘trousers’ for British people, not his underwear!）. Afterwards, they were asked what they had seen in the original photographs. The results showed that those who’d missed out on their sleep were the most likely to regurgitate the false eyewitness statements they’d just read, rather than remembering the ‘true’ crime-scene photos they’d been

shown moments beforehand.

The lack of sleep had messed with their heads to the extent that all the evidence — right and wrong — had got mixed up.

One of the study’s authors, Kimberly Fenn, said:” People who repeatedly get low amounts of sleep every night could be more prone in the long run to develop these forms of memory distortion. It’s not just a full night of sleep deprivation that puts them at risk.” Indeed, a preliminary study they carried out found that getting just five hours sleep was enough to cause people to start manufacturing false memories.

Which does the underlined word “regurgitate” （paragraph 3） mean?

Offering expert advice

B. Conducting research

C. Managing property

D. Building private homes

Questions80-84 refer to the following advertisement.

We all know that lack of sleep affects our memory, along with other cognitive abilities. Sittingin the office, sleep deprived, it’s difficult to remember your own name, let along theever-lengthening to-do list.

But now new research shows that not getting enough sleep increases the chances your mind will actually create false memories. The study, published in Psychological Science, allowed one group of participants to get a full night’s sleep, while another had to stay up all night. In the morning they were given a series of photos that were supposed to show a crime being committed. Next, both groups were given some eyewitness statements about the crime. Like many witness statements in real-life crimes, the details were different to those shown in the photographs. For example, in

one instance the photo showed a thief putting a wallet in his jacket, but in the witness statement it said he put it in his pants （that’s ‘trousers’ for British people, not his underwear!）. Afterwards, they were asked what they had seen in the original photographs. The results showed that those who’d missed out on their sleep were the most likely to regurgitate the false eyewitness statements they’d just read, rather than remembering the ‘true’ crime-scene photos they’d been

shown moments beforehand.

The lack of sleep had messed with their heads to the extent that all the evidence — right and wrong — had got mixed up.

One of the study’s authors, Kimberly Fenn, said:” People who repeatedly get low amounts of sleep every night could be more prone in the long run to develop these forms of memory distortion. It’s not just a full night of sleep deprivation that puts them at risk.” Indeed, a preliminary study they carried out found that getting just five hours sleep was enough to cause people to start manufacturing false memories.

What is best title of this article?

Questions 85-87 refer to the following advertisement.

Gaining green card may involve the black market costs. The green card application process can take a long time, and people often have to eat while waiting for their papers. Many immigrants have resolved this through the acquisition of fake documents. （Note as an attorney, I emphatically do not recommend this. But people do it. A lot.） At their best （and most expensive）, fake papers can be quite useful. From talking to immigrants, I have learned that there is a man in a certain Central American capital who, for $6000, will get you a U.S. passport with a name and photo of your choosing that will scan as real on border crossing computers. In New York City, $150-$200 will get you work documents connected to a real Social Security number. $75 will get you a color copy on thick paper that looks like a Social Security card as long as you don’t look closely enough to see that it is actually a “Social Security” card.

Which of the following statements is true according to the passage?

Questions 85-87 refer to the following advertisement.

Gaining green card may involve the black market costs. The green card application process can take a long time, and people often have to eat while waiting for their papers. Many immigrants have resolved this through the acquisition of fake documents. （Note as an attorney, I emphatically do not recommend this. But people do it. A lot.） At their best （and most expensive）, fake papers can be quite useful. From talking to immigrants, I have learned that there is a man in a certain Central American capital who, for $6000, will get you a U.S. passport with a name and photo of your choosing that will scan as real on border crossing computers. In New York City, $150-$200 will get you work documents connected to a real Social Security number. $75 will get you a color copy on thick paper that looks like a Social Security card as long as you don’t look closely enough to see that it is actually a “Social Security” card.

What does the underlined word “this” refer to?

Questions 85-87 refer to the following advertisement.

Gaining green card may involve the black market costs. The green card application process can take a long time, and people often have to eat while waiting for their papers. Many immigrants have resolved this through the acquisition of fake documents. （Note as an attorney, I emphatically do not recommend this. But people do it. A lot.） At their best （and most expensive）, fake papers can be quite useful. From talking to immigrants, I have learned that there is a man in a certain Central American capital who, for $6000, will get you a U.S. passport with a name and photo of your choosing that will scan as real on border crossing computers. In New York City, $150-$200 will get you work documents connected to a real Social Security number. $75 will get you a color copy on thick paper that looks like a Social Security card as long as you don’t look closely enough to see that it is actually a “Social Security” card.

What is the best title of this passage?

Questions 88-90 refer to the following advertisement.

Obese people are less productive in the workplace and more prone to injury, a study claims. The researchers say their findings were so extreme that overweight people may need to take longer breaks to recover from the strains of work. They assessed how long it took for people of various sizes to perform certain tasks in the workplace. Obese people had, on average, 40 per cent shorter endurance times.

The study, conducted at Virginia Tech and the University at Buffalo in the U.S., examined the endurance of 32 people in four categories: non-obese young, obese young, non-obese older, and obese older. Each of them completed three tasks that involved a range of skills: hand grip, shoulder elevation, and a simulated assembly operation. Every task involved periods of work and rest, and included a level of activity similar to manufacturing settings.

The number of people who are obese has doubled over the past three decades-and has been linked to higher rates of workplace injury and a greater number of days of sick. ‘Workers who are obese may need longer rest breaks to return to their initial state of muscle function,’ said Dr Cavuoto. Based on the increased fatigue found

among workers who are obese, workplace designers may need to consider adding fixtures and supports to minimize the amount of time that body mass segments need to be supported. ‘We believe our results will help to develop more inclusive ergonomic guideline,’ she added. The researchers also looked at the effect of obesity and age on endurance times.

Previous research has indicated that both age and obesity hamper mobility-particularly when it comes to walking and low-energy tasks. But the researchers in this study, published in the Journal of Occupational and Environmental Hygiene, found no such link.

Which of the following statements is true according to the article?

Questions 88-90 refer to the following advertisement.

Obese people are less productive in the workplace and more prone to injury, a study claims. The researchers say their findings were so extreme that overweight people may need to take longer breaks to recover from the strains of work. They assessed how long it took for people of various sizes to perform certain tasks in the workplace. Obese people had, on average, 40 per cent shorter endurance times.

The study, conducted at Virginia Tech and the University at Buffalo in the U.S., examined the endurance of 32 people in four categories: non-obese young, obese young, non-obese older, and obese older. Each of them completed three tasks that involved a range of skills: hand grip, shoulder elevation, and a simulated assembly operation. Every task involved periods of work and rest, and included a level of activity similar to manufacturing settings.

The number of people who are obese has doubled over the past three decades-and has been linked to higher rates of workplace injury and a greater number of days of sick. ‘Workers who are obese may need longer rest breaks to return to their initial state of muscle function,’ said Dr Cavuoto. Based on the increased fatigue found

among workers who are obese, workplace designers may need to consider adding fixtures and supports to minimize the amount of time that body mass segments need to be supported. ‘We believe our results will help to develop more inclusive ergonomic guideline,’ she added. The researchers also looked at the effect of obesity and age on endurance times.

Previous research has indicated that both age and obesity hamper mobility-particularly when it comes to walking and low-energy tasks. But the researchers in this study, published in the Journal of Occupational and Environmental Hygiene, found no such link.

What does the “ergonomic guideline” （paragraph 3） mean?

Questions 88-90 refer to the following advertisement.

Obese people are less productive in the workplace and more prone to injury, a study claims. The researchers say their findings were so extreme that overweight people may need to take longer breaks to recover from the strains of work. They assessed how long it took for people of various sizes to perform certain tasks in the workplace. Obese people had, on average, 40 per cent shorter endurance times.

The study, conducted at Virginia Tech and the University at Buffalo in the U.S., examined the endurance of 32 people in four categories: non-obese young, obese young, non-obese older, and obese older. Each of them completed three tasks that involved a range of skills: hand grip, shoulder elevation, and a simulated assembly operation. Every task involved periods of work and rest, and included a level of activity similar to manufacturing settings.

The number of people who are obese has doubled over the past three decades-and has been linked to higher rates of workplace injury and a greater number of days of sick. ‘Workers who are obese may need longer rest breaks to return to their initial state of muscle function,’ said Dr Cavuoto. Based on the increased fatigue found

among workers who are obese, workplace designers may need to consider adding fixtures and supports to minimize the amount of time that body mass segments need to be supported. ‘We believe our results will help to develop more inclusive ergonomic guideline,’ she added. The researchers also looked at the effect of obesity and age on endurance times.

Previous research has indicated that both age and obesity hamper mobility-particularly when it comes to walking and low-energy tasks. But the researchers in this study, published in the Journal of Occupational and Environmental Hygiene, found no such link.

What is the finding supported by the previous study but not the present study?

One day a man found a cocoon （茧） of a butterfly in the forest. He sat there for several

hours and watched the butterfly. Suddenly a small opening appeared, and the butterfly made its great effort to force its body through that little hole. Then it seemed to stop making any progress. It appeared as if it had gotten as far as it could and it could go no further.

So the man decided to help the butterfly. He cut off the remaining bit of the cocoon so that the butterfly could come our easily. But to his surprise, the butterfly got a heavy body and very small wings when it came out of the cocoon.

The man continued to watch the butterfly because he expected that the body would grow smaller at any moment and the wings would become larger and be able to fly. But neither happened! In fact, the butterfly spent the rest of its life crawling （爬） around with a heavy body and small wings. It was never able to fly.

The man was in his kindness, but he did not understand the nature rules.

Before the butterfly came out of the cocoon, fluid （流体） from its body must be forced into its wings, and then it would be ready for flying. It must have a hard struggle （拼搏） to get through the small opening to get its freedom from the cocoon.

Sometimes struggles are exactly what we need in our life. If God allowed us to go through our life without any difficulties, it would make us fail. We would not be as strong as we could have been; we could never fly.

What was the butterfly doing at the beginning of the story?

One day a man found a cocoon （茧） of a butterfly in the forest. He sat there for several

hours and watched the butterfly. Suddenly a small opening appeared, and the butterfly made its great effort to force its body through that little hole. Then it seemed to stop making any progress. It appeared as if it had gotten as far as it could and it could go no further.

So the man decided to help the butterfly. He cut off the remaining bit of the cocoon so that the butterfly could come our easily. But to his surprise, the butterfly got a heavy body and very small wings when it came out of the cocoon.

The man continued to watch the butterfly because he expected that the body would grow smaller at any moment and the wings would become larger and be able to fly. But neither happened! In fact, the butterfly spent the rest of its life crawling （爬） around with a heavy body and small wings. It was never able to fly.

The man was in his kindness, but he did not understand the nature rules.

Before the butterfly came out of the cocoon, fluid （流体） from its body must be forced into its wings, and then it would be ready for flying. It must have a hard struggle （拼搏） to get through the small opening to get its freedom from the cocoon.

Sometimes struggles are exactly what we need in our life. If God allowed us to go through our life without any difficulties, it would make us fail. We would not be as strong as we could have been; we could never fly.

The man cut off the remaining bit of the cocoon ____.

One day a man found a cocoon （茧） of a butterfly in the forest. He sat there for several

hours and watched the butterfly. Suddenly a small opening appeared, and the butterfly made its great effort to force its body through that little hole. Then it seemed to stop making any progress. It appeared as if it had gotten as far as it could and it could go no further.

So the man decided to help the butterfly. He cut off the remaining bit of the cocoon so that the butterfly could come our easily. But to his surprise, the butterfly got a heavy body and very small wings when it came out of the cocoon.

The man continued to watch the butterfly because he expected that the body would grow smaller at any moment and the wings would become larger and be able to fly. But neither happened! In fact, the butterfly spent the rest of its life crawling （爬） around with a heavy body and small wings. It was never able to fly.

The man was in his kindness, but he did not understand the nature rules.

Before the butterfly came out of the cocoon, fluid （流体） from its body must be forced into its wings, and then it would be ready for flying. It must have a hard struggle （拼搏） to get through the small opening to get its freedom from the cocoon.

Sometimes struggles are exactly what we need in our life. If God allowed us to go through our life without any difficulties, it would make us fail. We would not be as strong as we could have been; we could never fly.

What do you think of the man?

One day a man found a cocoon （茧） of a butterfly in the forest. He sat there for several

hours and watched the butterfly. Suddenly a small opening appeared, and the butterfly made its great effort to force its body through that little hole. Then it seemed to stop making any progress. It appeared as if it had gotten as far as it could and it could go no further.

So the man decided to help the butterfly. He cut off the remaining bit of the cocoon so that the butterfly could come our easily. But to his surprise, the butterfly got a heavy body and very small wings when it came out of the cocoon.

The man continued to watch the butterfly because he expected that the body would grow smaller at any moment and the wings would become larger and be able to fly. But neither happened! In fact, the butterfly spent the rest of its life crawling （爬） around with a heavy body and small wings. It was never able to fly.

The man was in his kindness, but he did not understand the nature rules.

Before the butterfly came out of the cocoon, fluid （流体） from its body must be forced into its wings, and then it would be ready for flying. It must have a hard struggle （拼搏） to get through the small opening to get its freedom from the cocoon.

Sometimes struggles are exactly what we need in our life. If God allowed us to go through our life without any difficulties, it would make us fail. We would not be as strong as we could have been; we could never fly.

What is the best title for the story?

Questions 95-98 refer to the following advertisement.

As the number of new infections and deaths rise in the Ebola outbreak, fear and suspicion in rising, too, making a more difficult for health care workers to get the sick into hospitals, even as increasingly angry crowds are calling for more government action.

The growing chaos caused by this current Ebola outbreak, which is already the worst on record with more than 1,300 infected and 700 dead in three countries in West Africa, was witnessed in a low income community in the Bushrod Island area of Monrovia.

The community members had called the Health

Ministry to come pick up the body of a man who had been dead in his home since Thursday. Late Friday or early Saturday, a woman had died in the same neighborhood, and she was also still in her home. Both were suspected Ebola deaths, and the protesters were saying that the government should remove them.

A man in the crowd said that since they called the government on Thursday, workers had come to examine the scene, but they had not returned. He said that if the government did not respond to the request of community members to remove the bodies, there would be serious consequences.

What’s the writing background of the passage?

Questions 95-98 refer to the following advertisement.

As the number of new infections and deaths rise in the Ebola outbreak, fear and suspicion in rising, too, making a more difficult for health care workers to get the sick into hospitals, even as increasingly angry crowds are calling for more government action.

The growing chaos caused by this current Ebola outbreak, which is already the worst on record with more than 1,300 infected and 700 dead in three countries in West Africa, was witnessed in a low income community in the Bushrod Island area of Monrovia.

The community members had called the Health

Ministry to come pick up the body of a man who had been dead in his home since Thursday. Late Friday or early Saturday, a woman had died in the same neighborhood, and she was also still in her home. Both were suspected Ebola deaths, and the protesters were saying that the government should remove them.

A man in the crowd said that since they called the government on Thursday, workers had come to examine the scene, but they had not returned. He said that if the government did not respond to the request of community members to remove the bodies, there would be serious consequences.

Which of the following is true about the current Ebola outbreak?

Questions 95-98 refer to the following advertisement.

As the number of new infections and deaths rise in the Ebola outbreak, fear and suspicion in rising, too, making a more difficult for health care workers to get the sick into hospitals, even as increasingly angry crowds are calling for more government action.

The growing chaos caused by this current Ebola outbreak, which is already the worst on record with more than 1,300 infected and 700 dead in three countries in West Africa, was witnessed in a low income community in the Bushrod Island area of Monrovia.

The community members had called the Health

Ministry to come pick up the body of a man who had been dead in his home since Thursday. Late Friday or early Saturday, a woman had died in the same neighborhood, and she was also still in her home. Both were suspected Ebola deaths, and the protesters were saying that the government should remove them.

A man in the crowd said that since they called the government on Thursday, workers had come to examine the scene, but they had not returned. He said that if the government did not respond to the request of community members to remove the bodies, there would be serious consequences.

What did the author say about the two deaths in the community where there was growing chaos?

Questions 95-98 refer to the following advertisement.

As the number of new infections and deaths rise in the Ebola outbreak, fear and suspicion in rising, too, making a more difficult for health care workers to get the sick into hospitals, even as increasingly angry crowds are calling for more government action.

The growing chaos caused by this current Ebola outbreak, which is already the worst on record with more than 1,300 infected and 700 dead in three countries in West Africa, was witnessed in a low income community in the Bushrod Island area of Monrovia.

The community members had called the Health

Ministry to come pick up the body of a man who had been dead in his home since Thursday. Late Friday or early Saturday, a woman had died in the same neighborhood, and she was also still in her home. Both were suspected Ebola deaths, and the protesters were saying that the government should remove them.

A man in the crowd said that since they called the government on Thursday, workers had come to examine the scene, but they had not returned. He said that if the government did not respond to the request of community members to remove the bodies, there would be serious consequences.

According to the passage, what was needed most when the passage was written?

Questions 95-98 refer to the following advertisement.

As the number of new infections and deaths rise in the Ebola outbreak, fear and suspicion in rising, too, making a more difficult for health care workers to get the sick into hospitals, even as increasingly angry crowds are calling for more government action.

The growing chaos caused by this current Ebola outbreak, which is already the worst on record with more than 1,300 infected and 700 dead in three countries in West Africa, was witnessed in a low income community in the Bushrod Island area of Monrovia.

The community members had called the Health

Ministry to come pick up the body of a man who had been dead in his home since Thursday. Late Friday or early Saturday, a woman had died in the same neighborhood, and she was also still in her home. Both were suspected Ebola deaths, and the protesters were saying that the government should remove them.

A man in the crowd said that since they called the government on Thursday, workers had come to examine the scene, but they had not returned. He said that if the government did not respond to the request of community members to remove the bodies, there would be serious consequences.

How many days will the show be on?

Questions 95-98 refer to the following advertisement.

As the number of new infections and deaths rise in the Ebola outbreak, fear and suspicion in rising, too, making a more difficult for health care workers to get the sick into hospitals, even as increasingly angry crowds are calling for more government action.

The growing chaos caused by this current Ebola outbreak, which is already the worst on record with more than 1,300 infected and 700 dead in three countries in West Africa, was witnessed in a low income community in the Bushrod Island area of Monrovia.

The community members had called the Health

Ministry to come pick up the body of a man who had been dead in his home since Thursday. Late Friday or early Saturday, a woman had died in the same neighborhood, and she was also still in her home. Both were suspected Ebola deaths, and the protesters were saying that the government should remove them.

A man in the crowd said that since they called the government on Thursday, workers had come to examine the scene, but they had not returned. He said that if the government did not respond to the request of community members to remove the bodies, there would be serious consequences.

How long does each show last?

信用形式是信用关系的具体表现，按照借贷主体的不同，现代经济生活中的基本信用形式包括（ ）。

金本位制度是历史上第一个国际货币制度。其特点包括（ ）。

货币市场包括（ ）。

边际报酬递减规律只有在一定条件具备时才会发生作用，以下表述正确的是（ ）。

无差异曲线是用来表示两种商品或两组商品的不同数量的组合对消费者所提供的效用是相同的，无差异曲线的特征包括（ ）。

通常所说的“一行三会”构成了中国金融业分业监管的格局，包括（ ）。

根据财产担保的不同，债券可以分为（ ）。

一般来说，客户风险偏好可以分为五种类型：保守型、轻度保守型、中立型、轻度进取型和进取型。其中定息资产高于50%的类型有（ ）。

固定资产贷款是指银行向借款人发放的用于固定资产项目投资的中长期贷款，包括（ ）。

中国的银行资金运用包括（ ）。

货币就其本质而言，可分为（ ）。

下列有关人民币制度的叙述，正确的是（ ）。

商业银行资产业务是商业银行运用资金的业务，包括（ ）。

根据利率之间的变动关系，分为（ ）。

微观经济学与宏观经济学的主要不同包括（ ）。

通货膨胀的收入分配效应主要表现是（ ）。

经济法的基本原则包括（ ）。

搞好目标管理必须遵循的原则是（ ）。

根据义务性支出和选择性支出的不同态度，比较典型的理财价值观有（ ）。

根据亨利·明茨伯格的管理理论，管理者的角色可归为哪几类？（ ）。

受限于资产证券化的发展进程，在我国，影子银行主要以哪些形式出现？（ ）。

简政放权，是要理顺政府和市场之间的关系，也是尊重市场在配置资源中的基础性作用，那么市场通过哪些途径来配置资源？（ ）。

在化解客户的争议和抱怨时，以下做法正确的是（ ）。

中国银行的核心价值观包括（ ）。

汇率制度又称汇率安排，是指各国或国际社会对于管理汇率做出的系统规定，汇率制度的内容一般包括（ ）。