Much__________I have traveled, I have never seen anyone to equal her in efficiency.

三位男士甲、乙、丙和三位女士A、B、C，他们是三对夫妻，现在知道，甲的妻子是B的好友，并且在三个女士中最年长；而C的年龄比丙的妻子年龄小，以下对三对夫妻关系推断正确的是（　）。

根据以下数字的规律，空缺处应填入的是（　）。

2，1，-1，1，12，（　）

根据图形规律，填入问号处最恰当的一项是（　）。

根据以下数字的规律，空缺处应填入的是（　） 。

117，80，53，34，（　） ，12

下列各图是纸盒的表面展开图，其中表示同一个纸盒的是（　）。

观察给定的几个图，寻找它们的规律，问号处应该填入的图为（　）。

根据以下数字的规律，空缺处应填人的是（　） 。

-2，3，2，6，9，（　）

小周、小吴、小郑和小王四人的职业是：舞蹈演员、护士、教师和服装设计师。还知道：小周比护士的工资高，小郑比小吴的工资低，舞蹈演员比服装设计师的工资低，教师比护士的工资低．服装设计师不是小郑就是小王。

根据以上陈述，可知下述哪项为真?（　）

左边给定的是纸盒的外表面，下面哪一项不能由它折叠而成?（　）

几位同学对物理竞赛的名次进行猜测。小钟说：“小华第三，小任第五。”小华说：“小闽第五，小宫第四。”小任说：“小钟第一，小闽第四。”小闽说：“小任第一，小华第二。”小宫说：“小钟第三，小闽第四。”已知本次竞赛没有并列名次，并且每个名次都有人猜对。 那么，具体名次应该是（　）。

根据以下数字的规律，空缺处应填人的是（　） 。

1，5，16，41，94，（　）

小明忘记了今天是星期几。于是他去问0、P、Q三人。O回答：“我也忘记今天是星期几了，但你可以去问P、Q两人。”P回答：“昨天是我说谎的日子。”Q的回答和P一样。已知：

①O从来不说谎；

②P在星期一、星期二、星期三这三天说谎，其余时间都讲真话；

③Q在星期四、星期五、星期六这三天说谎，其余时间都讲真话。

根据以上条件，今天是星期几?（　）

某大学邀请经济学家甲来做报告，结果到场人数超过1000人；这一次该大学准备邀请经济学家乙来做报告，估计到场人数仍会超过l000人，那么，以下哪项假设为真，上述推理成立?（　）

某个长方形的操场，沿操场边每隔5米种一棵树正好能种200棵，如果改成每隔4米种一棵树，最多可以种（　）棵树。

甲公司有A、B两辆车。乙公司有一辆C车。已知A车速度为100千米／小时，B车的速度为75千米／小时，C车的速度为65千米／小时。A、B两车从甲公司，C车从乙公司，同时出发相向而行，C车遇上A车后，5小时后又遇上了B车，那么甲、乙两公司相距（　）千米。

火车驶过长900米的铁路桥，从车头上桥到车尾离桥共用1分25秒，紧接着列车又穿过一条长1800米的隧道，从车头进隧道到车尾离开隧道用了2分40秒，则火车车身长为（　）米。

为节约水资源，某城市规定，每户每月用水不超过7立方米，按11元／立方米收费；超过7立方米的，超过部分按19元／立方米收费，每次收费用水量都按整数计算。某个月月底结算时，王家比陈家多交了106元。王家比陈家多用了（　）立方米的水。

某企业培训部对50名培训讲师进行了统计，每名讲师至多教两门课，发现教“人力资源管理”的讲师有30名，教“市场营销”的讲师有20名，教“战略管理”的讲师有15名，既教“人力资源管理”又教“市场营销”的讲师有8名，既教“市场营销”又教“战略管理”的讲师有3名，那么，只教“战略管理”的有（　）名。

甲、乙两车分别从A、B两地同时相向而行，已知甲车速度与乙车速度之比为4：3，C地在A、B之间，甲、乙两车到达C地的时间分别是上午8点和下午3点，问甲、乙两车相遇是什么时间?（　）

实验台上摆放着两瓶糖水溶液，现在知道，A瓶中是浓度为10%的糖水180克，8瓶中是浓度为15%的糖水300克。现在从A、B两瓶中取出相同量的糖水，然后把从A瓶中取出的糖水倒入B瓶中．把从B瓶中取出的糖水倒入A瓶中。现在两瓶中的糖水浓度相同。请问这个相同的浓度是（　）。

一项工程由甲、乙、丙三个工程队共同完成需要15天，甲队与乙队的工作效率相同，丙队3天的工作量与乙队4天的工作量相当。三队同时开工2天后，丙队被调往另一工地，甲、乙两队留下继续工作。那么，开工22天后，这项工程（　）。

小红有集邮的习惯，他有1角和2角的邮票若干张，总价值17元，请问，他可能拥有的邮票张数最大值与最小值之差为（　）。

有20位运动员参加长跑，他们的参赛号码分别是1、2、3……20。至少要从中选出多少个参赛号码，才能保证至少有两个号码的差是13的倍数?（　）

真正美的东西，都是充满了感情的。面对美的东西，我们常常一往情深或者一见钟情。而感情这个东西很奇怪，一方面，它是个人的，富有极端强烈的个性色彩，只有达到高度个性化的时候，它才是最真挚的。正是因为这样，感情这个东西，常常是隐秘的，人与人之间，难以传达，所谓父不能喻之于子，夫不能喻之于妻。然而，另一方面，感情这个东西却又最具有社会性，最需要普遍的传达，最需要人与人之间的交流。

这段文字意在说明（　）。

一个人的心理只要是健康的，他就有自知之明，就有可能______地了解自己，知道自己存在的价值，对自己的能力、性格和优缺点都能做出______的评价。填入划横线部分最恰当的一项是（　）。

研究中把实际观测或调查的一部分个体称为样本，研究对象的全部称为总体。抽样误差是指抽样方法本身所引起的误差，即样本指标值与被推断的总体指标值之差。

根据上述定义，下列选项中不涉及抽样误差的是（　）。

下列各句中，没有语病且句意明确的一句是（　）。

下列各句中，没有语病的一句是（　）。

矩阵对策是指处于利益竞争的两个关系主体，各自可选的策略有限，且在一局对策中双方得失和为零的现象。即要么成功、要么失败。对策中，一方真正成功的措施应该是，针对对方所采取的行动相应地制定有利于自己的应对策略，各方选择的策略必定是自己对对方策略预测的最佳反映。 根据上述定义，下列选项中属于矩阵对策的是（　）。

顺从型互动是指行动者之间发生性质相同或方向一致的行动过程，常有三种形式：有意无意地向他人发出信号或暗示，并引起他人反应；不经过考量，直接按照他人的方式去行动；行动者在他人压力下接受他人行动方式，并且照做。

根据上述定义，下列选项中不属于顺从型互动的是（　）。

从最美妈妈到最美女教师．从最美司机到最美农妇，一个个“最美普通人”的善行不仅让我们感动、钦佩．也让我们思考：是什么力量促使他们做出如此善行?孟子认为，人的行为源自于内心的善恶，内心有善良的思想，行为就是善良的。简单地说，就是“善行源自善心”，源于平时的情感积累。源于长年累月的行为习惯。

这段文字主要说明的是（　）。

下列各句中，没有语病且句意明确的一句是（　）。

出版业要再现辉煌，不能过度把心思花在图书的包装上，而要重视“文本第一”的读者需求。因为任何包装都只是一种形式，要为内容服务。过度包装不仅违背可持续的发展思路，也人为地阻隔了文字进行有效传播的力量，这种______效应带来的后果对并不景气的出版业而言，无疑是______。 填入划横线部分最恰当的一项是（　）。

下列各句中，没有语病的一句是（　）。

1978年，歌剧《江姐》又被搬上银幕，成为新中国歌剧的一部里程碑式的经典作品。面对此前各种版本的《江姐》，新片《我最好的朋友江竹筠》_______，从个人化和生活化的视角去表现江姐革命生涯中的一面。

填入划横线部分最恰当的一项是（　）。

①这世界充满生命活力，姹紫嫣红，千姿百态，万类霜天竞自由。

②也正因为有了思想的高贵纯粹，纷繁的世界才不至于俗不可耐。

③没有人会喜欢只有灰色的世界。

④正因为有了生活的五彩缤纷，理论的灰色才不显得死寂。

⑤灰色只有在和其他色彩搭配时，才能显示它的普适性，显示它的高贵和纯粹。

⑥多彩保证了活力，而灰色提升着品位，这也就是和谐。

⑦因此，灰色必须链接多彩的世界。

将以上7个句子重新排列，语序正确的是（　）。

达尔文学说认为进化只能是适应性，自然选择几乎是万能的，换句话说，进化是有利变异在自然选择作用中固定积累的结果。但是，20世纪60年代以来，分子生物学研究表明，蛋白质和核酸水平的突变绝大多数是中性的，即对生物的生存既无利亦无害，自然选择对其不起作用。这种中性突变在种群中日积月累，积少成多，成为巨大的变异，并构成种属的差异，甚至门纲的差异，于是新种形成，这就是中性突变学说。它最早由日本学者木村在1968年提出，后被人称为非达尔文进化。其实中性突变学说并不是反对自然选择，只是否定了自然选择万能论。

与这段文字文意相符的是（　）。

某市的一份报告显示，相比2010年和2009年的数据，尽管通信产品申(投)诉总体数量呈下降趋势，但一直居年度十大热点的第二位。随着大量新技术的应用，手机的科技含量不断提高，但产品质量和售后服务参差不齐。经营者凭借商品质量鉴定优势地位推脱“三包”责任，是引发消费争议的主要原因。此外，移动电话机型更新换代快，科技含量高，功能复杂，没有统一的国家和行业鉴定标准，厂商操作空间较大，拖延、推搪商品“三包”责任的情况屡见不鲜。

根据以上资料，符合文章所表达意思的是（　）。

①几只鸟儿从树里飞出。调皮地在树上绕了几圈。

②我惊住了，这原本属于春天里的景色，现在却呈现在我的眼前。

③深绿的色调装满我的视野，几朵耀眼的大红花儿缀饰在上面。

④我才意识到，平时步履匆匆，该遗失了多少美好，忙碌的我们忘记了慢下来领略大自然的美丽。

⑤但正当我下台阶时，我的一个无意间的抬头，映入眼帘的却是另一番景色。

⑥那是一片绿色，远远的就看见两排茂密的大树立在小道两旁。

⑦从人行天桥往下看，下面是川流不息的车辆。

⑧蝴蝶也展开美丽的翅膀，在繁花绿草中翩翩起舞。

将以上8个句子重新排列，语序正确的是（　）。

下列各句中．没有语病且句意明确的一句是（　）。

对于一个所有资源都被充分利用的生态系统，入侵物种每一点获利都是当地物种的损失。然而，这种单方面竞争优越性导致当地物种最终灭绝并不是_______，它们可以_______相当的一段时间，渐渐地当入侵物种的种群数量明显提升，慢慢适应了环境之后，竞争优势也变得明显。

填入划横线部分最恰当的一项是（　）。

股票在中国的历史，可以追溯到19世纪洋务运动时期。当时中国出现了一批官办与官商合办的股份制企业。1873年成立的轮船招商局，发行了中国最早的股票。1914年，中国北洋政府颁布《证券交易所法》，1917年成立了北京证券交易所。到抗日战争前，上市股票已达百余种。但后来几经挫折，股市始终没有发展起来。 对这段文字概括最恰当的是（　）。

延迟策略就是通过设计产品和生产工艺，把制造某种具体产品、使其差异化的决策延迟至工艺流程的某一点或某些点。延迟的实质就是重新设计产品和工艺以使产品差异点延迟。根据上述定义。下列选项中属于延迟策略的是（　）。

1 832+68+359．7-9．9+30．2-80=( )。

观察给定的几个图，寻找它们的规律，问号处应该填入的图为（　　）。

将下列矩阵中所有数字加在一起的和是( )。

根据以下数字的规律，空缺处应填入的是( )。

下面的数字基本都有一个共同的特点，只有一个数字与众不同，这个数字是( )。

123 561 642 771 842 951

把黑桃、红桃、方块、梅花四种花色的扑克牌按黑桃10张、红桃9张、方块7张、梅花5张的顺序循环排列。问第2015张扑克牌是什么花色?（　　）

一列数，前3个是1，9，9，以后每个都是它前面相邻3个数字之和除以3所得的余数，这列数中的第1999个数是几?（　　）

一位销售主管因为工作业绩非常好，给公司带来了巨大的经济利润，但是由于工作态度问题．也使公司失去了一部分客户。公司老总在确定年终奖时，左右为难，后来想出一个办法，对销售主管说：现在你面前有两个信封，一个有丰厚的奖金，一个只是一封投诉信。现在你可以从两个知情的同事中选择一个回答你所提的任何一个问题，但其中一个只会实话实说，另一个只会说假话。奖惩与否，就看你自己的了。销售主管应该如何发问，才能有奖无惩?( )

A、B、C、D四人分别到甲、乙、丙、丁四个单位的一个单位去办事。已知甲单位星期一不接待，乙单位星期三不接待，丙单位星期四不接待，丁单位星期二、四、六接待，星期日四个单位都不办公。一天，他们议论起哪天去办事：

A说：“你们可别像我前天那样，在人家不接待的日子去。”

B说：“我今天必须去．明天人家就不接待了。”

C说：“我和B正相反，今天不能去，明天去。”

D说：“我从今天起，连着四天哪天去都行。”

则这一天是星期几?（　　）

1005×10061006-1006×10051005=（　　）

2014年北京地区外贸进出口规模达到4079亿美元，比2013年增长4．7%。其中。出口596亿美元，同比增长1．1%；进口3483亿美元，同比增长5．3%。

2014年北京地区文化产品进出口6亿美元，同比增长6．3%。其中，进口4．5亿美元，同比增长13．1%，增速较整体进口增速高出7．8个百分点。从全国范围上看，北京地区文化产品进口规模在全国各省(市)中排首位，占同期全国文化产品进口规模的30．7%。

2014年北京地区进口原油1587亿美元，同比增长6．7%。同期，进口机电产品721．7亿美元，同比下降5．9%；高新技术产品297．7亿美元，同比下降5．6%。

2014年北京地区出口机电产品373．9亿美元，同比增长6．1%，增速较整体出口增速高出5个百分点，占同期北京地区出口总值的62．7%；高新技术产品出口189．3亿美元，同比增长4．5%，占31．7%。

2014年，北京地区与前l0大贸易伙伴中的5个进出口整体实现同比正增长。从具体贸易伙伴方面看，2014年北京地区与美国双边贸易规模首次突破300亿美元，达到341．3亿美元，同比增长24．5%，美国成为北京地区第二大贸易伙伴，较2013年提升1位；与欧盟双边贸易415．3亿美元，同比下降4．6%；与沙特阿拉伯进出口314．8美元，同比下降4．6%。此外，受日本“购岛”闹剧等因素影响，2014年北京地区与日本双边贸易规模为185．6亿美元，同比下降16．5%。

2013年北京地区贸易逆差额为( )亿美元。

2014年北京地区外贸进出口规模达到4079亿美元，比2013年增长4．7%。其中。出口596亿美元，同比增长1．1%；进口3483亿美元，同比增长5．3%。

2014年北京地区文化产品进出口6亿美元，同比增长6．3%。其中，进口4．5亿美元，同比增长13．1%，增速较整体进口增速高出7．8个百分点。从全国范围上看，北京地区文化产品进口规模在全国各省(市)中排首位，占同期全国文化产品进口规模的30．7%。

2014年北京地区进口原油1587亿美元，同比增长6．7%。同期，进口机电产品721．7亿美元，同比下降5．9%；高新技术产品297．7亿美元，同比下降5．6%。

2014年北京地区出口机电产品373．9亿美元，同比增长6．1%，增速较整体出口增速高出5个百分点，占同期北京地区出口总值的62．7%；高新技术产品出口189．3亿美元，同比增长4．5%，占31．7%。

2014年，北京地区与前l0大贸易伙伴中的5个进出口整体实现同比正增长。从具体贸易伙伴方面看，2014年北京地区与美国双边贸易规模首次突破300亿美元，达到341．3亿美元，同比增长24．5%，美国成为北京地区第二大贸易伙伴，较2013年提升1位；与欧盟双边贸易415．3亿美元，同比下降4．6%；与沙特阿拉伯进出口314．8美元，同比下降4．6%。此外，受日本“购岛”闹剧等因素影响，2014年北京地区与日本双边贸易规模为185．6亿美元，同比下降16．5%。

2014年全国文化产品进口额为( )亿美元。

2014年北京地区外贸进出口规模达到4079亿美元，比2013年增长4．7%。其中。出口596亿美元，同比增长1．1%；进口3483亿美元，同比增长5．3%。

2014年北京地区文化产品进出口6亿美元，同比增长6．3%。其中，进口4．5亿美元，同比增长13．1%，增速较整体进口增速高出7．8个百分点。从全国范围上看，北京地区文化产品进口规模在全国各省(市)中排首位，占同期全国文化产品进口规模的30．7%。

2014年北京地区进口原油1587亿美元，同比增长6．7%。同期，进口机电产品721．7亿美元，同比下降5．9%；高新技术产品297．7亿美元，同比下降5．6%。

2014年北京地区出口机电产品373．9亿美元，同比增长6．1%，增速较整体出口增速高出5个百分点，占同期北京地区出口总值的62．7%；高新技术产品出口189．3亿美元，同比增长4．5%，占31．7%。

2014年，北京地区与前l0大贸易伙伴中的5个进出口整体实现同比正增长。从具体贸易伙伴方面看，2014年北京地区与美国双边贸易规模首次突破300亿美元，达到341．3亿美元，同比增长24．5%，美国成为北京地区第二大贸易伙伴，较2013年提升1位；与欧盟双边贸易415．3亿美元，同比下降4．6%；与沙特阿拉伯进出口314．8美元，同比下降4．6%。此外，受日本“购岛”闹剧等因素影响，2014年北京地区与日本双边贸易规模为185．6亿美元，同比下降16．5%。

2013年北京地区原油进口额占总进口额的比重为( )。

2014年北京地区外贸进出口规模达到4079亿美元，比2013年增长4．7%。其中。出口596亿美元，同比增长1．1%；进口3483亿美元，同比增长5．3%。

2014年北京地区文化产品进出口6亿美元，同比增长6．3%。其中，进口4．5亿美元，同比增长13．1%，增速较整体进口增速高出7．8个百分点。从全国范围上看，北京地区文化产品进口规模在全国各省(市)中排首位，占同期全国文化产品进口规模的30．7%。

2014年北京地区进口原油1587亿美元，同比增长6．7%。同期，进口机电产品721．7亿美元，同比下降5．9%；高新技术产品297．7亿美元，同比下降5．6%。

2014年北京地区出口机电产品373．9亿美元，同比增长6．1%，增速较整体出口增速高出5个百分点，占同期北京地区出口总值的62．7%；高新技术产品出口189．3亿美元，同比增长4．5%，占31．7%。

2014年，北京地区与前l0大贸易伙伴中的5个进出口整体实现同比正增长。从具体贸易伙伴方面看，2014年北京地区与美国双边贸易规模首次突破300亿美元，达到341．3亿美元，同比增长24．5%，美国成为北京地区第二大贸易伙伴，较2013年提升1位；与欧盟双边贸易415．3亿美元，同比下降4．6%；与沙特阿拉伯进出口314．8美元，同比下降4．6%。此外，受日本“购岛”闹剧等因素影响，2014年北京地区与日本双边贸易规模为185．6亿美元，同比下降16．5%。

2014年北京地区机电产品进出口总额约为高新技术的产品的( )倍。

2014年北京地区外贸进出口规模达到4079亿美元，比2013年增长4．7%。其中。出口596亿美元，同比增长1．1%；进口3483亿美元，同比增长5．3%。

2014年北京地区文化产品进出口6亿美元，同比增长6．3%。其中，进口4．5亿美元，同比增长13．1%，增速较整体进口增速高出7．8个百分点。从全国范围上看，北京地区文化产品进口规模在全国各省(市)中排首位，占同期全国文化产品进口规模的30．7%。

2014年北京地区进口原油1587亿美元，同比增长6．7%。同期，进口机电产品721．7亿美元，同比下降5．9%；高新技术产品297．7亿美元，同比下降5．6%。

2014年北京地区出口机电产品373．9亿美元，同比增长6．1%，增速较整体出口增速高出5个百分点，占同期北京地区出口总值的62．7%；高新技术产品出口189．3亿美元，同比增长4．5%，占31．7%。

2014年，北京地区与前l0大贸易伙伴中的5个进出口整体实现同比正增长。从具体贸易伙伴方面看，2014年北京地区与美国双边贸易规模首次突破300亿美元，达到341．3亿美元，同比增长24．5%，美国成为北京地区第二大贸易伙伴，较2013年提升1位；与欧盟双边贸易415．3亿美元，同比下降4．6%；与沙特阿拉伯进出口314．8美元，同比下降4．6%。此外，受日本“购岛”闹剧等因素影响，2014年北京地区与日本双边贸易规模为185．6亿美元，同比下降16．5%。

下列表述中，正确的是( )。

以下表1～表3呈现了全国2014年1～10月份房地产开发、销售情况，请根据表格信息，回答下列问题。

表1 2014年1～10月份全国房地产开发和销售情况

根据数据可知，房地产市场中比重最大的是( )。

以下表1～表3呈现了全国2014年1～10月份房地产开发、销售情况，请根据表格信息，回答下列问题。

表1 2014年1～10月份全国房地产开发和销售情况

2014年1～10月，房地产开发企业资金的主要来源是( )。

以下表1～表3呈现了全国2014年1～10月份房地产开发、销售情况，请根据表格信息，回答下列问题。

表1 2014年1～10月份全国房地产开发和销售情况

2014年1～10月。东部地区住宅投资额度占全国住宅投资额度的比重是( )。

以下表1～表3呈现了全国2014年1～10月份房地产开发、销售情况，请根据表格信息，回答下列问题。

表1 2014年1～10月份全国房地产开发和销售情况

2014年1～10月，按全国销售面积计算，全国房屋销售平均价格为( )元。

以下表1～表3呈现了全国2014年1～10月份房地产开发、销售情况，请根据表格信息，回答下列问题。

表1 2014年1～10月份全国房地产开发和销售情况

2014年1～10月，住宅方面的房地产投资同比增长速度从高到低依次是( )。

表1 2014年4月十大城市新建住宅价格指数

2014年4月十大城市新建住宅同比上涨幅度最低的是（　　）。

表1 2014年4月十大城市新建住宅价格指数

2014年4月十大城市主城区二手住宅环比上涨幅度最高的是（　　）。

表1 2014年4月十大城市新建住宅价格指数

2014年4月十大城市新建住宅的样本平均价格总和约为（　　）。

表1 2014年4月十大城市新建住宅价格指数

下列说法中，错误的是（　　）。

表1 2014年4月十大城市新建住宅价格指数

根据资料，下列表述正确的是（　　）。

新中国成立后，中国银行设立的第一个海外分行是（　）。

在完全竞争的产品市场中，每一种产品都以（　）在市场上出售。

长期平均成本曲线呈U形特征的决定因素是（　）。

造成通货膨胀的直接原因是（　）。

在完全竞争市场中，处于（　）情况下时，厂商可以实现利润最大化。

银行是在经济发展过程中产生的，其发展的根本动力是（　）。

生产函数表示的是生产中（　）和（　）之间的依存关系，这种关系普遍存在于各种生产过程之中。

关于资产组合理论核心观点的说法中，不正确的是（　）。

财政政策是指（　）。

关于完全垄断企业的需求曲线和收益曲线的说法，正确的是（　）。

当地时间2014年4月9日，中国银行（　）分行成功发行20亿元人民币“大洋债”(“O-ceania Bond”)，期限2年，固定利率3．25%，成为澳大利亚市场上首笔人民币债券。

国际中长期资金流动对各国的宏观经济有重大影响，一般来说，这个“中长期”指（　）。

（　）是银行最主要的资产，是银行最主要的资金运用。

关于国际收支，下列说法正确的是（　）。

资金在国际流动时往往可以通过特定机制对一国乃至全球经济发挥远超过其实力的影响，这种现象被称为（　）。

当一个地区出现相关指标表现为（　）时，说明该地区的经济发展水平比较低。

为进一步推进利率市场化，完善金融市场基准利率体系，指导信贷市场产品定价，2013年10月25日，（　）集中报价和发布机制正式运行。

2014年10月14日．由中国银行作为联席主承销商的全球首只外国主权级离岸人民币债券在（　）成功发行。发行30亿元三年期离岸人民币债券，票面利率2．7%，成为非中资离岸人民币债券中单笔发行量最大的一笔债券。

能够导致某种商品的需求曲线发生位移的因素是（　）。

2013年10月7日至8日，亚太经合组织(APEC)第二十一次领导人非正式会议在（　）召开．此次系列会议为期一周。

某企业先是采取了只向有限市场提供一种产品的策略，后来，该企业又根据情况，调整为多元化战略，向市场提供多种产品。在这个过程中，该企业组织架构的变化是（　）。

在分析消费者行为时，无差异曲线的形状是由（　）决定的。

以依法可以转让的股票出质的，出质人与质权人应当订立书面合同，并向证券登记机构办理出质登记。质押合同自（　）起生效。

如果将一国货币币值的提高定义为升值，那么，对该国来说，将导致（　）。

中国银行的战略目标是（　）。

通货膨胀实质上是一种货币现象，表现为商品和生产要素价格总水平在一定时期内（　）。

在金融衍生品市场上，以风险对冲为主要交易目的的市场参与者是（　）。

2014年9月16日，商务部新闻发言人沈丹阳在商务部例行发布会上表示，8月我国实际使用外资金额72亿美元，同比下降l4%。这是继7月之后，我国实际利用外资金额再次呈现两位数下滑。造成这一现象的原因不包括（　）。

当一国出现国际收支逆差进而导致外汇储备不足时，该国可以采取紧缩性货币政策进行调节。这是因为，紧缩性货币政策可以同时导致（　），从而使国际收支逆差减少，乃至恢复均衡。

欧洲货币市场的交易客体是欧洲货币。下列资金借贷中，属于欧洲货币市场交易的是（　）。

认为长期利率只是人们所预期的短期利率的平均值，该观点源自于利率期限结构理论的是（　）。

在短期生产中，在其他条件不变的前提下，随着一种可变要素投入量的连续增加，它所带来的边际产量（　）。

按照美国经济学家科斯的企业理论，导致市场机制和企业这两种资源配置方式的交易费用不同的主要原因是（　）。

在相对价格不变的情况下，如果消费者的收入减少，会使预算线（　）。

2014年，某德国企业在我国投资取得100万欧元的收入，那么，在计算我国CDP时，这笔收入应（　），计算德国GNP时，这笔收入应（　）。

（　）是使得全球各地外汇市场的汇率保持一致的主要因素。

中国人民银行行使检查监督权时，国务院银行业监督管理机构应当自收到建议之日起（　）内予以回复。

国家主席习近平于2013年10月4日，在马来西亚国家皇宫会见马来西亚最高元首哈利姆。马来西亚已成为中国在东盟第（　）大贸易伙伴，两国合作日益紧密，共同利益日益扩大。

2013年，一方面美元因人们对美国经济复苏的预期而升值，另一方面黄金的价格却一路走低．下列说法中，正确的一项是（　）。

在维持效用水平不变的前提下。消费者增加一单位某种商品的消费数量时所需要放弃另一种商品的消费数量，这被称为（　）。

2014年2月25日．中国银行新加坡分行成功发行（　）亿元狮城债，成为新加坡市场上发行规模最大的人民币债券并将在新加坡交易所上市。

财政政策与货币政策都可以直接影响（　），进而调节一个经济体资金达到内部均衡状态。

商业银行在资产负债综合管理中，致力于实现资产与负债在期限上的匹配。这是商业银行进行（　）管理的举措。

根据我国法律规定，我国货币政策目标是（　）。

根据《中华人民共和国合同法》的规定，当事人互负债务，有先后履行顺序，先履行一方未履行的，后履行一方有权拒绝其履行要求。该项权利是（　）。

从融资角度看，下列属于间接融资工具的是（　）。

通常情况下。生产者通过提高某产品单位销售价格而增加其销售收入的前提条件是该产品的（　）。

IS—LN曲线的交点表示产品市场和货币市场都达到了均衡，那么交点上方的区域表示的状态是（　）。

关于绩效计划的说法，错误的是（　）。

下列选项中，属于合同的是（　）。

(1)王某在自动售货机上购买了一瓶饮料；

(2)老周约老郑下棋，但老郑失约没来；

(3)因受禽流感影响，李某的养鸡场损失惨重，已经无法支付工人工资了。

关于管理幅度与管理层次的说法，正确的是（　）。

瑞典皇家科学院2014年2月13日宣布，华人科学家（　）获得2014年度罗夫·肖克奖中的数学奖项，以奖励他在无穷多对孪生素数研究上取得的重大突破。

2013年诺贝尔经济学奖获奖人之一的尤金·法玛以（　）而著称。

一家工商企业拟在金融市场上筹集长期资金，其可以选择的市场是（　）。

经国务院批准，2013年10月9日，中国人民银行与欧洲中央银行签署了规模为3500亿元人民币／450亿欧元的中欧双边本币互换协议，旨在为双边经贸往来提供支持，并维护金融稳定。互换协议有效期是（　）年，经双方同意可以展期。

_______employee of Hotel Computers received a 6 percent bonus last year．

The procurement manager is relieved that the new software he bought will be_______withthe existing TT system．

如果知道表示软件等“和……兼容”的短语“be compatible with”，就可以很容易地解答问题。

For a_______time，new customers can receive an especially favorable interest rate whenthey open an account with Trust First Bank．

Because of the current shortage of labor in the manufacturing sector, we suggest the staff be given__________pay raises.

Upon installation, the software will prompt the user to enter the product__________, which is located in the instruction manual.

Applications for the Hamilton School of Business scholarship must_______by June I inorder to be considered．

__________all of us who are here tonight, I would like thank Mr.Brown for his talk.

The White Fountain inn will __________reservations only for parties of six people or more.

After__________ requests by local residents, the private library was opened to the public.

The __________ that Bright Star Print offers to long-term employees help the company to attract the best production workers in the textile industry.

__________coal, the most important natural fuels are the gas and oil.

When the copying process is__________ , a small "Done" window appears on the computer screen.

Any employee working late on a Friday must remember to turn off all computer equip-ment __________leaving for the night.

In recent decades, there is a phenomenon which makes us give some attention, the so-called Southeast Asian "Tigers" have rivaled the western"lions" for stock cliches that make economic headlines. The myth of American economic hegemony over Asia in the imposing and patriarchal figure of Uncle Sam has provided frequent political grist( 有利 ) for Southeast Asian political leaders,particularlyMalaysia'sPrimeMinisterMahathir.Hehasattemptedtoforgean international reputation as a snarling tiger, but lately sounds more like a barnyard dog groaning at shadows. Without demeaning in any way the remarkable achievements of the newly developing economics of Malaysia, Thailand and Indonesia, these nations at times appear to be their own worst enemies. This is often exemplified by Dr. Mahathir, who rails at Western evil whenever an international or domestic crisis provides an opportunity.

To be more specific, the recent devaluation of the Philippine and Thai currencies, and the subsequent pressure on the Malaysian currency has inspired Dr. Mahathir to launch an all-out attack on the West as the source of the problem. He even alleges that the United States has deliberately destabilized Southeast Asian economics in revenge for these nations, supporting the brutal military rule in Mahathir, an action which the United States seems to want inspected rather than rewarded. But by resorting to such scapegoat(替罪羊), instead of accepting even a bit responsibility, the Prime Minister may undermine the future success of the region and Malaysia in particular.

Upon further questioning, Dr. Mahathir narrowed his attack to one wealthy individual, the well-known philanthropist (慈善家), Mr. George Soros, whose opposition to Myanmar's admission to ASEAN(Association of Southeast Asian Nations) Mahathir found particularity, irritating. The logical mistakes that underlie such conspiracy theories do not help Malaysia address the serious issues of economic overheating that experts have been warning about for all these difficult periods,which include large deficits and low savings to debt ratios. In fact, the recent dramatic drop in Malaysia's stock market and currency has led Dr. Mahathir to reverse his initial approach to the crisis. He even announces measures that at least imply he is quite aware of excesses in his own administration's spending policies that have contributed to this crisis of confidence. In the end, this kind of reaction undermines the esteem that Dr. Mahathir's enlightened leadership has justly earned.

It is implied in the first paragraph that Dr.Mahathir （　）.

In recent decades, there is a phenomenon which makes us give some attention, the so-called Southeast Asian "Tigers" have rivaled the western"lions" for stock cliches that make economic headlines. The myth of American economic hegemony over Asia in the imposing and patriarchal figure of Uncle Sam has provided frequent political grist( 有利 ) for Southeast Asian political leaders,particularlyMalaysia'sPrimeMinisterMahathir.Hehasattemptedtoforgean international reputation as a snarling tiger, but lately sounds more like a barnyard dog groaning at shadows. Without demeaning in any way the remarkable achievements of the newly developing economics of Malaysia, Thailand and Indonesia, these nations at times appear to be their own worst enemies. This is often exemplified by Dr. Mahathir, who rails at Western evil whenever an international or domestic crisis provides an opportunity.

To be more specific, the recent devaluation of the Philippine and Thai currencies, and the subsequent pressure on the Malaysian currency has inspired Dr. Mahathir to launch an all-out attack on the West as the source of the problem. He even alleges that the United States has deliberately destabilized Southeast Asian economics in revenge for these nations, supporting the brutal military rule in Mahathir, an action which the United States seems to want inspected rather than rewarded. But by resorting to such scapegoat(替罪羊), instead of accepting even a bit responsibility, the Prime Minister may undermine the future success of the region and Malaysia in particular.

Upon further questioning, Dr. Mahathir narrowed his attack to one wealthy individual, the well-known philanthropist (慈善家), Mr. George Soros, whose opposition to Myanmar's admission to ASEAN(Association of Southeast Asian Nations) Mahathir found particularity, irritating. The logical mistakes that underlie such conspiracy theories do not help Malaysia address the serious issues of economic overheating that experts have been warning about for all these difficult periods,which include large deficits and low savings to debt ratios. In fact, the recent dramatic drop in Malaysia's stock market and currency has led Dr. Mahathir to reverse his initial approach to the crisis. He even announces measures that at least imply he is quite aware of excesses in his own administration's spending policies that have contributed to this crisis of confidence. In the end, this kind of reaction undermines the esteem that Dr. Mahathir's enlightened leadership has justly earned.

The author of this essay seems to suggest that （　）.

In recent decades, there is a phenomenon which makes us give some attention, the so-called Southeast Asian "Tigers" have rivaled the western"lions" for stock cliches that make economic headlines. The myth of American economic hegemony over Asia in the imposing and patriarchal figure of Uncle Sam has provided frequent political grist( 有利 ) for Southeast Asian political leaders,particularlyMalaysia'sPrimeMinisterMahathir.Hehasattemptedtoforgean international reputation as a snarling tiger, but lately sounds more like a barnyard dog groaning at shadows. Without demeaning in any way the remarkable achievements of the newly developing economics of Malaysia, Thailand and Indonesia, these nations at times appear to be their own worst enemies. This is often exemplified by Dr. Mahathir, who rails at Western evil whenever an international or domestic crisis provides an opportunity.

To be more specific, the recent devaluation of the Philippine and Thai currencies, and the subsequent pressure on the Malaysian currency has inspired Dr. Mahathir to launch an all-out attack on the West as the source of the problem. He even alleges that the United States has deliberately destabilized Southeast Asian economics in revenge for these nations, supporting the brutal military rule in Mahathir, an action which the United States seems to want inspected rather than rewarded. But by resorting to such scapegoat(替罪羊), instead of accepting even a bit responsibility, the Prime Minister may undermine the future success of the region and Malaysia in particular.

Upon further questioning, Dr. Mahathir narrowed his attack to one wealthy individual, the well-known philanthropist (慈善家), Mr. George Soros, whose opposition to Myanmar's admission to ASEAN(Association of Southeast Asian Nations) Mahathir found particularity, irritating. The logical mistakes that underlie such conspiracy theories do not help Malaysia address the serious issues of economic overheating that experts have been warning about for all these difficult periods,which include large deficits and low savings to debt ratios. In fact, the recent dramatic drop in Malaysia's stock market and currency has led Dr. Mahathir to reverse his initial approach to the crisis. He even announces measures that at least imply he is quite aware of excesses in his own administration's spending policies that have contributed to this crisis of confidence. In the end, this kind of reaction undermines the esteem that Dr. Mahathir's enlightened leadership has justly earned.

The author suggests the Dr. Mahathir's comments on the currency problems （　）.

In recent decades, there is a phenomenon which makes us give some attention, the so-called Southeast Asian "Tigers" have rivaled the western"lions" for stock cliches that make economic headlines. The myth of American economic hegemony over Asia in the imposing and patriarchal figure of Uncle Sam has provided frequent political grist( 有利 ) for Southeast Asian political leaders,particularlyMalaysia'sPrimeMinisterMahathir.Hehasattemptedtoforgean international reputation as a snarling tiger, but lately sounds more like a barnyard dog groaning at shadows. Without demeaning in any way the remarkable achievements of the newly developing economics of Malaysia, Thailand and Indonesia, these nations at times appear to be their own worst enemies. This is often exemplified by Dr. Mahathir, who rails at Western evil whenever an international or domestic crisis provides an opportunity.

To be more specific, the recent devaluation of the Philippine and Thai currencies, and the subsequent pressure on the Malaysian currency has inspired Dr. Mahathir to launch an all-out attack on the West as the source of the problem. He even alleges that the United States has deliberately destabilized Southeast Asian economics in revenge for these nations, supporting the brutal military rule in Mahathir, an action which the United States seems to want inspected rather than rewarded. But by resorting to such scapegoat(替罪羊), instead of accepting even a bit responsibility, the Prime Minister may undermine the future success of the region and Malaysia in particular.

Upon further questioning, Dr. Mahathir narrowed his attack to one wealthy individual, the well-known philanthropist (慈善家), Mr. George Soros, whose opposition to Myanmar's admission to ASEAN(Association of Southeast Asian Nations) Mahathir found particularity, irritating. The logical mistakes that underlie such conspiracy theories do not help Malaysia address the serious issues of economic overheating that experts have been warning about for all these difficult periods,which include large deficits and low savings to debt ratios. In fact, the recent dramatic drop in Malaysia's stock market and currency has led Dr. Mahathir to reverse his initial approach to the crisis. He even announces measures that at least imply he is quite aware of excesses in his own administration's spending policies that have contributed to this crisis of confidence. In the end, this kind of reaction undermines the esteem that Dr. Mahathir's enlightened leadership has justly earned.

Which of the following is the tone of this essay? （　）

In recent decades, there is a phenomenon which makes us give some attention, the so-called Southeast Asian "Tigers" have rivaled the western"lions" for stock cliches that make economic headlines. The myth of American economic hegemony over Asia in the imposing and patriarchal figure of Uncle Sam has provided frequent political grist( 有利 ) for Southeast Asian political leaders,particularlyMalaysia'sPrimeMinisterMahathir.Hehasattemptedtoforgean international reputation as a snarling tiger, but lately sounds more like a barnyard dog groaning at shadows. Without demeaning in any way the remarkable achievements of the newly developing economics of Malaysia, Thailand and Indonesia, these nations at times appear to be their own worst enemies. This is often exemplified by Dr. Mahathir, who rails at Western evil whenever an international or domestic crisis provides an opportunity.

To be more specific, the recent devaluation of the Philippine and Thai currencies, and the subsequent pressure on the Malaysian currency has inspired Dr. Mahathir to launch an all-out attack on the West as the source of the problem. He even alleges that the United States has deliberately destabilized Southeast Asian economics in revenge for these nations, supporting the brutal military rule in Mahathir, an action which the United States seems to want inspected rather than rewarded. But by resorting to such scapegoat(替罪羊), instead of accepting even a bit responsibility, the Prime Minister may undermine the future success of the region and Malaysia in particular.

Upon further questioning, Dr. Mahathir narrowed his attack to one wealthy individual, the well-known philanthropist (慈善家), Mr. George Soros, whose opposition to Myanmar's admission to ASEAN(Association of Southeast Asian Nations) Mahathir found particularity, irritating. The logical mistakes that underlie such conspiracy theories do not help Malaysia address the serious issues of economic overheating that experts have been warning about for all these difficult periods,which include large deficits and low savings to debt ratios. In fact, the recent dramatic drop in Malaysia's stock market and currency has led Dr. Mahathir to reverse his initial approach to the crisis. He even announces measures that at least imply he is quite aware of excesses in his own administration's spending policies that have contributed to this crisis of confidence. In the end, this kind of reaction undermines the esteem that Dr. Mahathir's enlightened leadership has justly earned.

The relative pronoun "which" in the last paragraph (Line 6) refers to （　）.

In recent decades, there is a phenomenon which makes us give some attention, the so-called Southeast Asian "Tigers" have rivaled the western"lions" for stock cliches that make economic headlines. The myth of American economic hegemony over Asia in the imposing and patriarchal figure of Uncle Sam has provided frequent political grist( 有利 ) for Southeast Asian political leaders,particularlyMalaysia'sPrimeMinisterMahathir.Hehasattemptedtoforgean international reputation as a snarling tiger, but lately sounds more like a barnyard dog groaning at shadows. Without demeaning in any way the remarkable achievements of the newly developing economics of Malaysia, Thailand and Indonesia, these nations at times appear to be their own worst enemies. This is often exemplified by Dr. Mahathir, who rails at Western evil whenever an international or domestic crisis provides an opportunity.

To be more specific, the recent devaluation of the Philippine and Thai currencies, and the subsequent pressure on the Malaysian currency has inspired Dr. Mahathir to launch an all-out attack on the West as the source of the problem. He even alleges that the United States has deliberately destabilized Southeast Asian economics in revenge for these nations, supporting the brutal military rule in Mahathir, an action which the United States seems to want inspected rather than rewarded. But by resorting to such scapegoat(替罪羊), instead of accepting even a bit responsibility, the Prime Minister may undermine the future success of the region and Malaysia in particular.

Upon further questioning, Dr. Mahathir narrowed his attack to one wealthy individual, the well-known philanthropist (慈善家), Mr. George Soros, whose opposition to Myanmar's admission to ASEAN(Association of Southeast Asian Nations) Mahathir found particularity, irritating. The logical mistakes that underlie such conspiracy theories do not help Malaysia address the serious issues of economic overheating that experts have been warning about for all these difficult periods,which include large deficits and low savings to debt ratios. In fact, the recent dramatic drop in Malaysia's stock market and currency has led Dr. Mahathir to reverse his initial approach to the crisis. He even announces measures that at least imply he is quite aware of excesses in his own administration's spending policies that have contributed to this crisis of confidence. In the end, this kind of reaction undermines the esteem that Dr. Mahathir's enlightened leadership has justly earned.

If you have not received_______of your order within two business days，please contactour customer service center．

In recent decades, there is a phenomenon which makes us give some attention, the so-called Southeast Asian "Tigers" have rivaled the western"lions" for stock cliches that make economic headlines. The myth of American economic hegemony over Asia in the imposing and patriarchal figure of Uncle Sam has provided frequent political grist( 有利 ) for Southeast Asian political leaders,particularlyMalaysia'sPrimeMinisterMahathir.Hehasattemptedtoforgean international reputation as a snarling tiger, but lately sounds more like a barnyard dog groaning at shadows. Without demeaning in any way the remarkable achievements of the newly developing economics of Malaysia, Thailand and Indonesia, these nations at times appear to be their own worst enemies. This is often exemplified by Dr. Mahathir, who rails at Western evil whenever an international or domestic crisis provides an opportunity.

To be more specific, the recent devaluation of the Philippine and Thai currencies, and the subsequent pressure on the Malaysian currency has inspired Dr. Mahathir to launch an all-out attack on the West as the source of the problem. He even alleges that the United States has deliberately destabilized Southeast Asian economics in revenge for these nations, supporting the brutal military rule in Mahathir, an action which the United States seems to want inspected rather than rewarded. But by resorting to such scapegoat(替罪羊), instead of accepting even a bit responsibility, the Prime Minister may undermine the future success of the region and Malaysia in particular.

Upon further questioning, Dr. Mahathir narrowed his attack to one wealthy individual, the well-known philanthropist (慈善家), Mr. George Soros, whose opposition to Myanmar's admission to ASEAN(Association of Southeast Asian Nations) Mahathir found particularity, irritating. The logical mistakes that underlie such conspiracy theories do not help Malaysia address the serious issues of economic overheating that experts have been warning about for all these difficult periods,which include large deficits and low savings to debt ratios. In fact, the recent dramatic drop in Malaysia's stock market and currency has led Dr. Mahathir to reverse his initial approach to the crisis. He even announces measures that at least imply he is quite aware of excesses in his own administration's spending policies that have contributed to this crisis of confidence. In the end, this kind of reaction undermines the esteem that Dr. Mahathir's enlightened leadership has justly earned.

The technical group spent more than a week improving the product design, and __________, the clients were satisfied.

In recent decades, there is a phenomenon which makes us give some attention, the so-called Southeast Asian "Tigers" have rivaled the western"lions" for stock cliches that make economic headlines. The myth of American economic hegemony over Asia in the imposing and patriarchal figure of Uncle Sam has provided frequent political grist( 有利 ) for Southeast Asian political leaders,particularlyMalaysia'sPrimeMinisterMahathir.Hehasattemptedtoforgean international reputation as a snarling tiger, but lately sounds more like a barnyard dog groaning at shadows. Without demeaning in any way the remarkable achievements of the newly developing economics of Malaysia, Thailand and Indonesia, these nations at times appear to be their own worst enemies. This is often exemplified by Dr. Mahathir, who rails at Western evil whenever an international or domestic crisis provides an opportunity.

To be more specific, the recent devaluation of the Philippine and Thai currencies, and the subsequent pressure on the Malaysian currency has inspired Dr. Mahathir to launch an all-out attack on the West as the source of the problem. He even alleges that the United States has deliberately destabilized Southeast Asian economics in revenge for these nations, supporting the brutal military rule in Mahathir, an action which the United States seems to want inspected rather than rewarded. But by resorting to such scapegoat(替罪羊), instead of accepting even a bit responsibility, the Prime Minister may undermine the future success of the region and Malaysia in particular.

Upon further questioning, Dr. Mahathir narrowed his attack to one wealthy individual, the well-known philanthropist (慈善家), Mr. George Soros, whose opposition to Myanmar's admission to ASEAN(Association of Southeast Asian Nations) Mahathir found particularity, irritating. The logical mistakes that underlie such conspiracy theories do not help Malaysia address the serious issues of economic overheating that experts have been warning about for all these difficult periods,which include large deficits and low savings to debt ratios. In fact, the recent dramatic drop in Malaysia's stock market and currency has led Dr. Mahathir to reverse his initial approach to the crisis. He even announces measures that at least imply he is quite aware of excesses in his own administration's spending policies that have contributed to this crisis of confidence. In the end, this kind of reaction undermines the esteem that Dr. Mahathir's enlightened leadership has justly earned.

Tickets to special exhibits at the botanical gardens may be reserved __________ advance.

Rising wages -- together with currency fluctuations and high fuel costs -- are eating away the once-formidable"China price" advantage, prompting thousands of factory owners to flee the Pearl River Delta. Much has been written about the more than doubling of wages at the Shenzhen factory of Foxconn, the world's largest electronics contract manufacturer, which produces Apple iPhones and iPads and employs 920,000 people in China alone."One can talk about a world pre- and post- Foxconn," says Victor Fung, chairman of Li & Fung, the world's biggest sourcing company and a supplier of Wal-Mart. "Foxconn is as important as that."

Foxconn's wage increases are only the most dramatic. Our analysis suggests that, since February, minimum wages have climbed more than 20 percent in 20 Chinese regions and up to 30 percent in some, including Sichuan. At a Guangdong Province factory supplying Honda, wages have risen an astonishing 47 percent. All this is bad news for companies operating in the world's manufacturing hub, and chief executives should assume that double-digit annual rises -- if not on the scale witnessed this year -- are here to stay.

Looked at another way, however, wage inflation provides companies with a once-in-a-generation opportunity to rethink radically the way they approach global production -- and they should do so sooner rather than later.

Why the urgency? After all, wage hikes in China are nothing new. Since 1990, they have risen by an average of 13 percent a year in U.S. dollar terms and 19 percent annually in the past five years.

There are two big reasons the situation is different now. The first has to do with productivity.

Over the past 20 years, productivity increases have broadly matched wage increase, negating their impact. The pay rises came from a very low base, so while average wages grew 19 percent a year from 2005 to 2010, this amounted to only ￥260 a month per employee, a sum that could be offset by more efficient production or switching to cheaper sources of parts and materials.

If labor costs continue, however, to increase at 19 percent a year for another five years,monthly wages would grew ￥623 per month, according to BCG estimates. Such an increase would ripple through the economy in the form of higher prices for components, business services, cargo-handling and office staff.

The second reason relates to societal change. Until now, if has been easy to lure a seemingly unlimited number of young, low-wage workers to the richer coastal regions and house them cheaply in dormitories until they saved enough to return home to their families in the interior provinces. In the future, though, young workers will be harder to recruit. This is partly because there will be fewer of them: Largely because of the country's one-child policy, the number of Chinese aged 15 to 29 will start declining in 2011. Moreover, with living standards rising across China, fewer of today's rural youth will want to go to coastal regions to toil for 60 hours a week on an assembly line and live in a cramped dormitory.

So what can CEOs do in this fast-changing environment? An instinctive reaction is to search for cheaper labor elsewhere. But this is short-sighted and would provide -- at best -- a short-term fix. Another option is to stay in China and try to squeeze out greater productivity gains.

According to paragraph 1 and 2, we can summarize that （　）.

Rising wages -- together with currency fluctuations and high fuel costs -- are eating away the once-formidable"China price" advantage, prompting thousands of factory owners to flee the Pearl River Delta. Much has been written about the more than doubling of wages at the Shenzhen factory of Foxconn, the world's largest electronics contract manufacturer, which produces Apple iPhones and iPads and employs 920,000 people in China alone."One can talk about a world pre- and post- Foxconn," says Victor Fung, chairman of Li & Fung, the world's biggest sourcing company and a supplier of Wal-Mart. "Foxconn is as important as that."

Foxconn's wage increases are only the most dramatic. Our analysis suggests that, since February, minimum wages have climbed more than 20 percent in 20 Chinese regions and up to 30 percent in some, including Sichuan. At a Guangdong Province factory supplying Honda, wages have risen an astonishing 47 percent. All this is bad news for companies operating in the world's manufacturing hub, and chief executives should assume that double-digit annual rises -- if not on the scale witnessed this year -- are here to stay.

Looked at another way, however, wage inflation provides companies with a once-in-a-generation opportunity to rethink radically the way they approach global production -- and they should do so sooner rather than later.

Why the urgency? After all, wage hikes in China are nothing new. Since 1990, they have risen by an average of 13 percent a year in U.S. dollar terms and 19 percent annually in the past five years.

There are two big reasons the situation is different now. The first has to do with productivity.

Over the past 20 years, productivity increases have broadly matched wage increase, negating their impact. The pay rises came from a very low base, so while average wages grew 19 percent a year from 2005 to 2010, this amounted to only ￥260 a month per employee, a sum that could be offset by more efficient production or switching to cheaper sources of parts and materials.

If labor costs continue, however, to increase at 19 percent a year for another five years,monthly wages would grew ￥623 per month, according to BCG estimates. Such an increase would ripple through the economy in the form of higher prices for components, business services, cargo-handling and office staff.

The second reason relates to societal change. Until now, if has been easy to lure a seemingly unlimited number of young, low-wage workers to the richer coastal regions and house them cheaply in dormitories until they saved enough to return home to their families in the interior provinces. In the future, though, young workers will be harder to recruit. This is partly because there will be fewer of them: Largely because of the country's one-child policy, the number of Chinese aged 15 to 29 will start declining in 2011. Moreover, with living standards rising across China, fewer of today's rural youth will want to go to coastal regions to toil for 60 hours a week on an assembly line and live in a cramped dormitory.

So what can CEOs do in this fast-changing environment? An instinctive reaction is to search for cheaper labor elsewhere. But this is short-sighted and would provide -- at best -- a short-term fix. Another option is to stay in China and try to squeeze out greater productivity gains.

In Paragraph 5, the author discusses that （　）.

Rising wages -- together with currency fluctuations and high fuel costs -- are eating away the once-formidable"China price" advantage, prompting thousands of factory owners to flee the Pearl River Delta. Much has been written about the more than doubling of wages at the Shenzhen factory of Foxconn, the world's largest electronics contract manufacturer, which produces Apple iPhones and iPads and employs 920,000 people in China alone."One can talk about a world pre- and post- Foxconn," says Victor Fung, chairman of Li & Fung, the world's biggest sourcing company and a supplier of Wal-Mart. "Foxconn is as important as that."

Foxconn's wage increases are only the most dramatic. Our analysis suggests that, since February, minimum wages have climbed more than 20 percent in 20 Chinese regions and up to 30 percent in some, including Sichuan. At a Guangdong Province factory supplying Honda, wages have risen an astonishing 47 percent. All this is bad news for companies operating in the world's manufacturing hub, and chief executives should assume that double-digit annual rises -- if not on the scale witnessed this year -- are here to stay.

Looked at another way, however, wage inflation provides companies with a once-in-a-generation opportunity to rethink radically the way they approach global production -- and they should do so sooner rather than later.

Why the urgency? After all, wage hikes in China are nothing new. Since 1990, they have risen by an average of 13 percent a year in U.S. dollar terms and 19 percent annually in the past five years.

There are two big reasons the situation is different now. The first has to do with productivity.

Over the past 20 years, productivity increases have broadly matched wage increase, negating their impact. The pay rises came from a very low base, so while average wages grew 19 percent a year from 2005 to 2010, this amounted to only ￥260 a month per employee, a sum that could be offset by more efficient production or switching to cheaper sources of parts and materials.

If labor costs continue, however, to increase at 19 percent a year for another five years,monthly wages would grew ￥623 per month, according to BCG estimates. Such an increase would ripple through the economy in the form of higher prices for components, business services, cargo-handling and office staff.

The second reason relates to societal change. Until now, if has been easy to lure a seemingly unlimited number of young, low-wage workers to the richer coastal regions and house them cheaply in dormitories until they saved enough to return home to their families in the interior provinces. In the future, though, young workers will be harder to recruit. This is partly because there will be fewer of them: Largely because of the country's one-child policy, the number of Chinese aged 15 to 29 will start declining in 2011. Moreover, with living standards rising across China, fewer of today's rural youth will want to go to coastal regions to toil for 60 hours a week on an assembly line and live in a cramped dormitory.

So what can CEOs do in this fast-changing environment? An instinctive reaction is to search for cheaper labor elsewhere. But this is short-sighted and would provide -- at best -- a short-term fix. Another option is to stay in China and try to squeeze out greater productivity gains.

The reasons why young worker will be harder to recruit exclude（　）.

Rising wages -- together with currency fluctuations and high fuel costs -- are eating away the once-formidable"China price" advantage, prompting thousands of factory owners to flee the Pearl River Delta. Much has been written about the more than doubling of wages at the Shenzhen factory of Foxconn, the world's largest electronics contract manufacturer, which produces Apple iPhones and iPads and employs 920,000 people in China alone."One can talk about a world pre- and post- Foxconn," says Victor Fung, chairman of Li & Fung, the world's biggest sourcing company and a supplier of Wal-Mart. "Foxconn is as important as that."

Foxconn's wage increases are only the most dramatic. Our analysis suggests that, since February, minimum wages have climbed more than 20 percent in 20 Chinese regions and up to 30 percent in some, including Sichuan. At a Guangdong Province factory supplying Honda, wages have risen an astonishing 47 percent. All this is bad news for companies operating in the world's manufacturing hub, and chief executives should assume that double-digit annual rises -- if not on the scale witnessed this year -- are here to stay.

Looked at another way, however, wage inflation provides companies with a once-in-a-generation opportunity to rethink radically the way they approach global production -- and they should do so sooner rather than later.

Why the urgency? After all, wage hikes in China are nothing new. Since 1990, they have risen by an average of 13 percent a year in U.S. dollar terms and 19 percent annually in the past five years.

There are two big reasons the situation is different now. The first has to do with productivity.

Over the past 20 years, productivity increases have broadly matched wage increase, negating their impact. The pay rises came from a very low base, so while average wages grew 19 percent a year from 2005 to 2010, this amounted to only ￥260 a month per employee, a sum that could be offset by more efficient production or switching to cheaper sources of parts and materials.

If labor costs continue, however, to increase at 19 percent a year for another five years,monthly wages would grew ￥623 per month, according to BCG estimates. Such an increase would ripple through the economy in the form of higher prices for components, business services, cargo-handling and office staff.

The second reason relates to societal change. Until now, if has been easy to lure a seemingly unlimited number of young, low-wage workers to the richer coastal regions and house them cheaply in dormitories until they saved enough to return home to their families in the interior provinces. In the future, though, young workers will be harder to recruit. This is partly because there will be fewer of them: Largely because of the country's one-child policy, the number of Chinese aged 15 to 29 will start declining in 2011. Moreover, with living standards rising across China, fewer of today's rural youth will want to go to coastal regions to toil for 60 hours a week on an assembly line and live in a cramped dormitory.

So what can CEOs do in this fast-changing environment? An instinctive reaction is to search for cheaper labor elsewhere. But this is short-sighted and would provide -- at best -- a short-term fix. Another option is to stay in China and try to squeeze out greater productivity gains.

On which of the following would the author most probably agree?（　）.

Rising wages -- together with currency fluctuations and high fuel costs -- are eating away the once-formidable"China price" advantage, prompting thousands of factory owners to flee the Pearl River Delta. Much has been written about the more than doubling of wages at the Shenzhen factory of Foxconn, the world's largest electronics contract manufacturer, which produces Apple iPhones and iPads and employs 920,000 people in China alone."One can talk about a world pre- and post- Foxconn," says Victor Fung, chairman of Li & Fung, the world's biggest sourcing company and a supplier of Wal-Mart. "Foxconn is as important as that."

Foxconn's wage increases are only the most dramatic. Our analysis suggests that, since February, minimum wages have climbed more than 20 percent in 20 Chinese regions and up to 30 percent in some, including Sichuan. At a Guangdong Province factory supplying Honda, wages have risen an astonishing 47 percent. All this is bad news for companies operating in the world's manufacturing hub, and chief executives should assume that double-digit annual rises -- if not on the scale witnessed this year -- are here to stay.

Looked at another way, however, wage inflation provides companies with a once-in-a-generation opportunity to rethink radically the way they approach global production -- and they should do so sooner rather than later.

Why the urgency? After all, wage hikes in China are nothing new. Since 1990, they have risen by an average of 13 percent a year in U.S. dollar terms and 19 percent annually in the past five years.

There are two big reasons the situation is different now. The first has to do with productivity.

Over the past 20 years, productivity increases have broadly matched wage increase, negating their impact. The pay rises came from a very low base, so while average wages grew 19 percent a year from 2005 to 2010, this amounted to only ￥260 a month per employee, a sum that could be offset by more efficient production or switching to cheaper sources of parts and materials.

If labor costs continue, however, to increase at 19 percent a year for another five years,monthly wages would grew ￥623 per month, according to BCG estimates. Such an increase would ripple through the economy in the form of higher prices for components, business services, cargo-handling and office staff.

The second reason relates to societal change. Until now, if has been easy to lure a seemingly unlimited number of young, low-wage workers to the richer coastal regions and house them cheaply in dormitories until they saved enough to return home to their families in the interior provinces. In the future, though, young workers will be harder to recruit. This is partly because there will be fewer of them: Largely because of the country's one-child policy, the number of Chinese aged 15 to 29 will start declining in 2011. Moreover, with living standards rising across China, fewer of today's rural youth will want to go to coastal regions to toil for 60 hours a week on an assembly line and live in a cramped dormitory.

So what can CEOs do in this fast-changing environment? An instinctive reaction is to search for cheaper labor elsewhere. But this is short-sighted and would provide -- at best -- a short-term fix. Another option is to stay in China and try to squeeze out greater productivity gains.

Which of the following would be the best title for text? （　）

Rising wages -- together with currency fluctuations and high fuel costs -- are eating away the once-formidable"China price" advantage, prompting thousands of factory owners to flee the Pearl River Delta. Much has been written about the more than doubling of wages at the Shenzhen factory of Foxconn, the world's largest electronics contract manufacturer, which produces Apple iPhones and iPads and employs 920,000 people in China alone."One can talk about a world pre- and post- Foxconn," says Victor Fung, chairman of Li & Fung, the world's biggest sourcing company and a supplier of Wal-Mart. "Foxconn is as important as that."

Foxconn's wage increases are only the most dramatic. Our analysis suggests that, since February, minimum wages have climbed more than 20 percent in 20 Chinese regions and up to 30 percent in some, including Sichuan. At a Guangdong Province factory supplying Honda, wages have risen an astonishing 47 percent. All this is bad news for companies operating in the world's manufacturing hub, and chief executives should assume that double-digit annual rises -- if not on the scale witnessed this year -- are here to stay.

Looked at another way, however, wage inflation provides companies with a once-in-a-generation opportunity to rethink radically the way they approach global production -- and they should do so sooner rather than later.

Why the urgency? After all, wage hikes in China are nothing new. Since 1990, they have risen by an average of 13 percent a year in U.S. dollar terms and 19 percent annually in the past five years.

There are two big reasons the situation is different now. The first has to do with productivity.

Over the past 20 years, productivity increases have broadly matched wage increase, negating their impact. The pay rises came from a very low base, so while average wages grew 19 percent a year from 2005 to 2010, this amounted to only ￥260 a month per employee, a sum that could be offset by more efficient production or switching to cheaper sources of parts and materials.

If labor costs continue, however, to increase at 19 percent a year for another five years,monthly wages would grew ￥623 per month, according to BCG estimates. Such an increase would ripple through the economy in the form of higher prices for components, business services, cargo-handling and office staff.

The second reason relates to societal change. Until now, if has been easy to lure a seemingly unlimited number of young, low-wage workers to the richer coastal regions and house them cheaply in dormitories until they saved enough to return home to their families in the interior provinces. In the future, though, young workers will be harder to recruit. This is partly because there will be fewer of them: Largely because of the country's one-child policy, the number of Chinese aged 15 to 29 will start declining in 2011. Moreover, with living standards rising across China, fewer of today's rural youth will want to go to coastal regions to toil for 60 hours a week on an assembly line and live in a cramped dormitory.

So what can CEOs do in this fast-changing environment? An instinctive reaction is to search for cheaper labor elsewhere. But this is short-sighted and would provide -- at best -- a short-term fix. Another option is to stay in China and try to squeeze out greater productivity gains.

Office Furniture, Inc, is strongly committed to balancing its__________ progress with social responsibility.

Rising wages -- together with currency fluctuations and high fuel costs -- are eating away the once-formidable"China price" advantage, prompting thousands of factory owners to flee the Pearl River Delta. Much has been written about the more than doubling of wages at the Shenzhen factory of Foxconn, the world's largest electronics contract manufacturer, which produces Apple iPhones and iPads and employs 920,000 people in China alone."One can talk about a world pre- and post- Foxconn," says Victor Fung, chairman of Li & Fung, the world's biggest sourcing company and a supplier of Wal-Mart. "Foxconn is as important as that."

Foxconn's wage increases are only the most dramatic. Our analysis suggests that, since February, minimum wages have climbed more than 20 percent in 20 Chinese regions and up to 30 percent in some, including Sichuan. At a Guangdong Province factory supplying Honda, wages have risen an astonishing 47 percent. All this is bad news for companies operating in the world's manufacturing hub, and chief executives should assume that double-digit annual rises -- if not on the scale witnessed this year -- are here to stay.

Looked at another way, however, wage inflation provides companies with a once-in-a-generation opportunity to rethink radically the way they approach global production -- and they should do so sooner rather than later.

Why the urgency? After all, wage hikes in China are nothing new. Since 1990, they have risen by an average of 13 percent a year in U.S. dollar terms and 19 percent annually in the past five years.

There are two big reasons the situation is different now. The first has to do with productivity.

Over the past 20 years, productivity increases have broadly matched wage increase, negating their impact. The pay rises came from a very low base, so while average wages grew 19 percent a year from 2005 to 2010, this amounted to only ￥260 a month per employee, a sum that could be offset by more efficient production or switching to cheaper sources of parts and materials.

If labor costs continue, however, to increase at 19 percent a year for another five years,monthly wages would grew ￥623 per month, according to BCG estimates. Such an increase would ripple through the economy in the form of higher prices for components, business services, cargo-handling and office staff.

The second reason relates to societal change. Until now, if has been easy to lure a seemingly unlimited number of young, low-wage workers to the richer coastal regions and house them cheaply in dormitories until they saved enough to return home to their families in the interior provinces. In the future, though, young workers will be harder to recruit. This is partly because there will be fewer of them: Largely because of the country's one-child policy, the number of Chinese aged 15 to 29 will start declining in 2011. Moreover, with living standards rising across China, fewer of today's rural youth will want to go to coastal regions to toil for 60 hours a week on an assembly line and live in a cramped dormitory.

So what can CEOs do in this fast-changing environment? An instinctive reaction is to search for cheaper labor elsewhere. But this is short-sighted and would provide -- at best -- a short-term fix. Another option is to stay in China and try to squeeze out greater productivity gains.

Among the likely candidates for the job．Mr．DiPaolo is the most_______.

Rising wages -- together with currency fluctuations and high fuel costs -- are eating away the once-formidable"China price" advantage, prompting thousands of factory owners to flee the Pearl River Delta. Much has been written about the more than doubling of wages at the Shenzhen factory of Foxconn, the world's largest electronics contract manufacturer, which produces Apple iPhones and iPads and employs 920,000 people in China alone."One can talk about a world pre- and post- Foxconn," says Victor Fung, chairman of Li & Fung, the world's biggest sourcing company and a supplier of Wal-Mart. "Foxconn is as important as that."

Foxconn's wage increases are only the most dramatic. Our analysis suggests that, since February, minimum wages have climbed more than 20 percent in 20 Chinese regions and up to 30 percent in some, including Sichuan. At a Guangdong Province factory supplying Honda, wages have risen an astonishing 47 percent. All this is bad news for companies operating in the world's manufacturing hub, and chief executives should assume that double-digit annual rises -- if not on the scale witnessed this year -- are here to stay.

Looked at another way, however, wage inflation provides companies with a once-in-a-generation opportunity to rethink radically the way they approach global production -- and they should do so sooner rather than later.

Why the urgency? After all, wage hikes in China are nothing new. Since 1990, they have risen by an average of 13 percent a year in U.S. dollar terms and 19 percent annually in the past five years.

There are two big reasons the situation is different now. The first has to do with productivity.

Over the past 20 years, productivity increases have broadly matched wage increase, negating their impact. The pay rises came from a very low base, so while average wages grew 19 percent a year from 2005 to 2010, this amounted to only ￥260 a month per employee, a sum that could be offset by more efficient production or switching to cheaper sources of parts and materials.

If labor costs continue, however, to increase at 19 percent a year for another five years,monthly wages would grew ￥623 per month, according to BCG estimates. Such an increase would ripple through the economy in the form of higher prices for components, business services, cargo-handling and office staff.

The second reason relates to societal change. Until now, if has been easy to lure a seemingly unlimited number of young, low-wage workers to the richer coastal regions and house them cheaply in dormitories until they saved enough to return home to their families in the interior provinces. In the future, though, young workers will be harder to recruit. This is partly because there will be fewer of them: Largely because of the country's one-child policy, the number of Chinese aged 15 to 29 will start declining in 2011. Moreover, with living standards rising across China, fewer of today's rural youth will want to go to coastal regions to toil for 60 hours a week on an assembly line and live in a cramped dormitory.

So what can CEOs do in this fast-changing environment? An instinctive reaction is to search for cheaper labor elsewhere. But this is short-sighted and would provide -- at best -- a short-term fix. Another option is to stay in China and try to squeeze out greater productivity gains.

Okada Cleaning Service is offering discounts this month as a special __________for customers who refer their friends.

Questions 182-184 refer to the following e—mail

Barry，

Thanks again for arranging that videoconference last week．I just heard from Maxine Dawson，our account manager for the Johnson Company account，that the next product trial will be September 8 in their production plant in Denver．She has requested that I fly out there with her．of course，I still plan to attend the Engineering Society awards dinner in San Francisco on September9，SoI’ve booked a flight there after the meeting．Let me know when you’11 be arriving there．1’m looking forward to seeing you honored in San Francisco．You deserve it!

Regards，

Andrew Kim

Celgar Associates

What is the purpose of the e—mail?

Questions 182-184 refer to the following e—mail

Barry，

Thanks again for arranging that videoconference last week．I just heard from Maxine Dawson，our account manager for the Johnson Company account，that the next product trial will be September 8 in their production plant in Denver．She has requested that I fly out there with her．of course，I still plan to attend the Engineering Society awards dinner in San Francisco on September9，SoI’ve booked a flight there after the meeting．Let me know when you’11 be arriving there．1’m looking forward to seeing you honored in San Francisco．You deserve it!

Regards，

Andrew Kim

Celgar Associates

Who is Maxine Dawson?

Questions 182-184 refer to the following e—mail

Barry，

Thanks again for arranging that videoconference last week．I just heard from Maxine Dawson，our account manager for the Johnson Company account，that the next product trial will be September 8 in their production plant in Denver．She has requested that I fly out there with her．of course，I still plan to attend the Engineering Society awards dinner in San Francisco on September9，SoI’ve booked a flight there after the meeting．Let me know when you’11 be arriving there．1’m looking forward to seeing you honored in San Francisco．You deserve it!

Regards，

Andrew Kim

Celgar Associates

What is the purpose of Mr．Weinstein’s trip to San Francisco?

Questions 182-184 refer to the following e—mail

Barry，

Thanks again for arranging that videoconference last week．I just heard from Maxine Dawson，our account manager for the Johnson Company account，that the next product trial will be September 8 in their production plant in Denver．She has requested that I fly out there with her．of course，I still plan to attend the Engineering Society awards dinner in San Francisco on September9，SoI’ve booked a flight there after the meeting．Let me know when you’11 be arriving there．1’m looking forward to seeing you honored in San Francisco．You deserve it!

Regards，

Andrew Kim

Celgar Associates

Samuel Johnson Machines guarantees that any defective photocopy machine will be __________immediately with a new one.

Mindful travel，Inc．—Treasures of Egypt

Dates：October 21 st—November 5th

Price：from $2．190

Stimulate your imagination a8 you explore Egypt，both old and new．Stand before the great Pyramids of Giza at sunrise．Acquaint yourself with the bustling districts and vibrant culture of the capital city，Carl0．Travel up the majestic Nile River and visit the amazing Valley of the Kings ,where you can tour the famous tomb of“King Tut”．But best of all，our guide will share their knowledge of these sites with you，helping you to understand both the history and the modern culture of this amazing country．Expand your mind with Mindful Travel，Inc．

Package price does not include airfare to or from Cairo．

Mindful Travel．Inc．

Public Relations Office

11 Derry Lane

London，England

November 9，2006

Dear MT representative，

Having recently returned from your company’s Treasure of Egypt tour，I’m happy to report that I had a wonderful time．I don’t think I’ve ever had such an enjoyable and educational vacation．1 was particular impressed with how much I learned about history of Egypt，as well as what the country is like today．

All of the guides and other MT employees assisting me during my travels were courteous．Helpful，and very knowledgeable about the fascinating historical sites that I visited．Please extent my thanks especially to Mr．Mokhta Said，who guided me around the Valley of the Kings．That was the highlight of my trip．

1’m going to share my experiences with friends and family，and l will definitely suggest that they travel with MT the next time they take a vacation．

Thank you again，Leila Dorn

What is special about Mindful Travel．Inc．?

Mindful travel，Inc．—Treasures of Egypt

Dates：October 21 st—November 5th

Price：from $2．190

Stimulate your imagination a8 you explore Egypt，both old and new．Stand before the great Pyramids of Giza at sunrise．Acquaint yourself with the bustling districts and vibrant culture of the capital city，Carl0．Travel up the majestic Nile River and visit the amazing Valley of the Kings ,where you can tour the famous tomb of“King Tut”．But best of all，our guide will share their knowledge of these sites with you，helping you to understand both the history and the modern culture of this amazing country．Expand your mind with Mindful Travel，Inc．

Package price does not include airfare to or from Cairo．

Mindful Travel．Inc．

Public Relations Office

11 Derry Lane

London，England

November 9，2006

Dear MT representative，

Having recently returned from your company’s Treasure of Egypt tour，I’m happy to report that I had a wonderful time．I don’t think I’ve ever had such an enjoyable and educational vacation．1 was particular impressed with how much I learned about history of Egypt，as well as what the country is like today．

All of the guides and other MT employees assisting me during my travels were courteous．Helpful，and very knowledgeable about the fascinating historical sites that I visited．Please extent my thanks especially to Mr．Mokhta Said，who guided me around the Valley of the Kings．That was the highlight of my trip．

1’m going to share my experiences with friends and family，and l will definitely suggest that they travel with MT the next time they take a vacation．

Thank you again，Leila Dorn

What must tour participants do?

Mindful travel，Inc．—Treasures of Egypt

Dates：October 21 st—November 5th

Price：from $2．190

Stimulate your imagination a8 you explore Egypt，both old and new．Stand before the great Pyramids of Giza at sunrise．Acquaint yourself with the bustling districts and vibrant culture of the capital city，Carl0．Travel up the majestic Nile River and visit the amazing Valley of the Kings ,where you can tour the famous tomb of“King Tut”．But best of all，our guide will share their knowledge of these sites with you，helping you to understand both the history and the modern culture of this amazing country．Expand your mind with Mindful Travel，Inc．

Package price does not include airfare to or from Cairo．

Mindful Travel．Inc．

Public Relations Office

11 Derry Lane

London，England

November 9，2006

Dear MT representative，

Having recently returned from your company’s Treasure of Egypt tour，I’m happy to report that I had a wonderful time．I don’t think I’ve ever had such an enjoyable and educational vacation．1 was particular impressed with how much I learned about history of Egypt，as well as what the country is like today．

All of the guides and other MT employees assisting me during my travels were courteous．Helpful，and very knowledgeable about the fascinating historical sites that I visited．Please extent my thanks especially to Mr．Mokhta Said，who guided me around the Valley of the Kings．That was the highlight of my trip．

1’m going to share my experiences with friends and family，and l will definitely suggest that they travel with MT the next time they take a vacation．

Thank you again，Leila Dorn

Why did Ms．Dorn write the letter?

Mindful travel，Inc．—Treasures of Egypt

Dates：October 21 st—November 5th

Price：from $2．190

Stimulate your imagination a8 you explore Egypt，both old and new．Stand before the great Pyramids of Giza at sunrise．Acquaint yourself with the bustling districts and vibrant culture of the capital city，Carl0．Travel up the majestic Nile River and visit the amazing Valley of the Kings ,where you can tour the famous tomb of“King Tut”．But best of all，our guide will share their knowledge of these sites with you，helping you to understand both the history and the modern culture of this amazing country．Expand your mind with Mindful Travel，Inc．

Package price does not include airfare to or from Cairo．

Mindful Travel．Inc．

Public Relations Office

11 Derry Lane

London，England

November 9，2006

Dear MT representative，

Having recently returned from your company’s Treasure of Egypt tour，I’m happy to report that I had a wonderful time．I don’t think I’ve ever had such an enjoyable and educational vacation．1 was particular impressed with how much I learned about history of Egypt，as well as what the country is like today．

All of the guides and other MT employees assisting me during my travels were courteous．Helpful，and very knowledgeable about the fascinating historical sites that I visited．Please extent my thanks especially to Mr．Mokhta Said，who guided me around the Valley of the Kings．That was the highlight of my trip．

1’m going to share my experiences with friends and family，and l will definitely suggest that they travel with MT the next time they take a vacation．

Thank you again，Leila Dorn

Which site did Ms．Dora most enjoy?

Mindful travel，Inc．—Treasures of Egypt

Dates：October 21 st—November 5th

Price：from $2．190

Stimulate your imagination a8 you explore Egypt，both old and new．Stand before the great Pyramids of Giza at sunrise．Acquaint yourself with the bustling districts and vibrant culture of the capital city，Carl0．Travel up the majestic Nile River and visit the amazing Valley of the Kings ,where you can tour the famous tomb of“King Tut”．But best of all，our guide will share their knowledge of these sites with you，helping you to understand both the history and the modern culture of this amazing country．Expand your mind with Mindful Travel，Inc．

Package price does not include airfare to or from Cairo．

Mindful Travel．Inc．

Public Relations Office

11 Derry Lane

London，England

November 9，2006

Dear MT representative，

Having recently returned from your company’s Treasure of Egypt tour，I’m happy to report that I had a wonderful time．I don’t think I’ve ever had such an enjoyable and educational vacation．1 was particular impressed with how much I learned about history of Egypt，as well as what the country is like today．

All of the guides and other MT employees assisting me during my travels were courteous．Helpful，and very knowledgeable about the fascinating historical sites that I visited．Please extent my thanks especially to Mr．Mokhta Said，who guided me around the Valley of the Kings．That was the highlight of my trip．

1’m going to share my experiences with friends and family，and l will definitely suggest that they travel with MT the next time they take a vacation．

Thank you again，Leila Dorn

What does Ms．Dorn say she will do?

Mindful travel，Inc．—Treasures of Egypt

Dates：October 21 st—November 5th

Price：from $2．190

Stimulate your imagination a8 you explore Egypt，both old and new．Stand before the great Pyramids of Giza at sunrise．Acquaint yourself with the bustling districts and vibrant culture of the capital city，Carl0．Travel up the majestic Nile River and visit the amazing Valley of the Kings ,where you can tour the famous tomb of“King Tut”．But best of all，our guide will share their knowledge of these sites with you，helping you to understand both the history and the modern culture of this amazing country．Expand your mind with Mindful Travel，Inc．

Package price does not include airfare to or from Cairo．

Mindful Travel．Inc．

Public Relations Office

11 Derry Lane

London，England

November 9，2006

Dear MT representative，

Having recently returned from your company’s Treasure of Egypt tour，I’m happy to report that I had a wonderful time．I don’t think I’ve ever had such an enjoyable and educational vacation．1 was particular impressed with how much I learned about history of Egypt，as well as what the country is like today．

All of the guides and other MT employees assisting me during my travels were courteous．Helpful，and very knowledgeable about the fascinating historical sites that I visited．Please extent my thanks especially to Mr．Mokhta Said，who guided me around the Valley of the Kings．That was the highlight of my trip．

1’m going to share my experiences with friends and family，and l will definitely suggest that they travel with MT the next time they take a vacation．

Thank you again，Leila Dorn

DJK Technology Concepts．Inc, offers a leadership training course to_______hiredengineers．

Kings ,where you can tour the famous tomb of“King Tut”．But best of all，our guide will share their knowledge of these sites with you，helping you to understand both the history and the modern culture of this amazing country．Expand your mind with Mindful Travel，Inc．

Package price does not include airfare to or from Cairo．

Mindful Travel．Inc．

Public Relations Office

11 Derry Lane

London，England

November 9，2006

Dear MT representative，

Having recently returned from your company’s Treasure of Egypt tour，I’m happy to report that I had a wonderful time．I don’t think I’ve ever had such an enjoyable and educational vacation．1 was particular impressed with how much I learned about history of Egypt，as well as what the country is like today．

All of the guides and other MT employees assisting me during my travels were courteous．Helpful，and very knowledgeable about the fascinating historical sites that I visited．Please extent my thanks especially to Mr．Mokhta Said，who guided me around the Valley of the Kings．That was the highlight of my trip．

1’m going to share my experiences with friends and family，and l will definitely suggest that they travel with MT the next time they take a vacation．

Thank you again，Leila Dorn

This hotel__________$60 for a single room with bath.

Kings ,where you can tour the famous tomb of“King Tut”．But best of all，our guide will share their knowledge of these sites with you，helping you to understand both the history and the modern culture of this amazing country．Expand your mind with Mindful Travel，Inc．

Package price does not include airfare to or from Cairo．

Mindful Travel．Inc．

Public Relations Office

11 Derry Lane

London，England

November 9，2006

Dear MT representative，

Having recently returned from your company’s Treasure of Egypt tour，I’m happy to report that I had a wonderful time．I don’t think I’ve ever had such an enjoyable and educational vacation．1 was particular impressed with how much I learned about history of Egypt，as well as what the country is like today．

All of the guides and other MT employees assisting me during my travels were courteous．Helpful，and very knowledgeable about the fascinating historical sites that I visited．Please extent my thanks especially to Mr．Mokhta Said，who guided me around the Valley of the Kings．That was the highlight of my trip．

1’m going to share my experiences with friends and family，and l will definitely suggest that they travel with MT the next time they take a vacation．

Thank you again，Leila Dorn

To remove jammed paper from the printer，_______lift up the plastic panel and pressthe button marked“Jam”．

JULIE’s SNACK BAR

The Best New Restaurant Town!!

1 1 45 Whittaker Road

Delicious food，low prices!Check out these great deals!

Lunch Special#1：I hamburger or hot d09，l order of French fries，and l drink for only $4.25 !

Lunch Special #2：2 hamburgers or barbecue plates，2 0rders of French Lies，and 2 drinks for only $7．50!

Family Dinner Special：4 sandwiches，hamburgers，or barbecue plates and 4 drinks for only$15．99 1(Deals valid Monday through Friday，l l：00-14：00 for lunch and l7：00—19：30 for dinner．)

What is true about Julie’s Snack Bar?

JULIE’s SNACK BAR

The Best New Restaurant Town!!

1 1 45 Whittaker Road

Delicious food，low prices!Check out these great deals!

Lunch Special#1：I hamburger or hot d09，l order of French fries，and l drink for only $4.25 !

Lunch Special #2：2 hamburgers or barbecue plates，2 0rders of French Lies，and 2 drinks for only $7．50!

Family Dinner Special：4 sandwiches，hamburgers，or barbecue plates and 4 drinks for only$15．99 1(Deals valid Monday through Friday，l l：00-14：00 for lunch and l7：00—19：30 for dinner．)

When can customers order Lunch Special#27

JULIE’s SNACK BAR

The Best New Restaurant Town!!

1 1 45 Whittaker Road

Delicious food，low prices!Check out these great deals!

Lunch Special#1：I hamburger or hot d09，l order of French fries，and l drink for only $4.25 !

Lunch Special #2：2 hamburgers or barbecue plates，2 0rders of French Lies，and 2 drinks for only $7．50!

Family Dinner Special：4 sandwiches，hamburgers，or barbecue plates and 4 drinks for only$15．99 1(Deals valid Monday through Friday，l l：00-14：00 for lunch and l7：00—19：30 for dinner．)

If your computer_______experience any problems within the warranty period，you cantake it to an authorized repair center free of charge．

JULIE’s SNACK BAR

The Best New Restaurant Town!!

1 1 45 Whittaker Road

Delicious food，low prices!Check out these great deals!

Lunch Special#1：I hamburger or hot d09，l order of French fries，and l drink for only $4.25 !

Lunch Special #2：2 hamburgers or barbecue plates，2 0rders of French Lies，and 2 drinks for only $7．50!

Family Dinner Special：4 sandwiches，hamburgers，or barbecue plates and 4 drinks for only$15．99 1(Deals valid Monday through Friday，l l：00-14：00 for lunch and l7：00—19：30 for dinner．)

The employees requested that the presentation begin _______at 7：00 and that it last ll0longer than one hour．

LANDSCAPING FIRM

We are currendy seeking an administrative assistant for landscaping companies located in pine ridge.Responsibilities include answering phones, handling correspondence, and setting up meetings.

Must demonstrate excellent customer service skills and computer skills in word processing and spreadsheet software. Marketing background required. This is a permanent position paying 13/hr.

Please submit resumes to ivy.hermann@beslandscope.com or call 555-0045 for further information.

What job is available?

LANDSCAPING FIRM

We are currendy seeking an administrative assistant for landscaping companies located in pine ridge.Responsibilities include answering phones, handling correspondence, and setting up meetings.

Must demonstrate excellent customer service skills and computer skills in word processing and spreadsheet software. Marketing background required. This is a permanent position paying 13/hr.

Please submit resumes to ivy.hermann@beslandscope.com or call 555-0045 for furtherinformation.

What type of experience is NOT listed as a requirement for the job?

LANDSCAPING FIRM

We are currendy seeking an administrative assistant for landscaping companies located in pine ridge.Responsibilities include answering phones, handling correspondence, and setting up meetings.

Must demonstrate excellent customer service skills and computer skills in word processing and spreadsheet software. Marketing background required. This is a permanent position paying 13/hr.

Please submit resumes to ivy.hermann@beslandscope.com or call 555-0045 for furtherinformation.

Most of the meeting was spent going over the sales_______from the previous month．

LANDSCAPING FIRM

We are currendy seeking an administrative assistant for landscaping companies located in pine ridge.Responsibilities include answering phones, handling correspondence, and setting up meetings.

Must demonstrate excellent customer service skills and computer skills in word processing and spreadsheet software. Marketing background required. This is a permanent position paying 13/hr.

Please submit resumes to ivy.hermann@beslandscope.com or call 555-0045 for furtherinformation.

By _______ a cheaper material for the steel in our products，we can greatly reducemanufacturing costs．

LANDSCAPING FIRM

We are currendy seeking an administrative assistant for landscaping companies located in pine ridge.Responsibilities include answering phones, handling correspondence, and setting up meetings.

Must demonstrate excellent customer service skills and computer skills in word processing and spreadsheet software. Marketing background required. This is a permanent position paying 13/hr.

Please submit resumes to ivy.hermann@beslandscope.com or call 555-0045 for furtherinformation.

Throughout the year, Cartin Industries__________employment preparedness sessions for young adults who will be entering the workforce.

LANDSCAPING FIRM

We are currendy seeking an administrative assistant for landscaping companies located in pine ridge.Responsibilities include answering phones, handling correspondence, and setting up meetings.

Must demonstrate excellent customer service skills and computer skills in word processing and spreadsheet software. Marketing background required. This is a permanent position paying 13/hr.

Please submit resumes to ivy.hermann@beslandscope.com or call 555-0045 for furtherinformation.

We require all visitors to __________photo identification prior to entering the building.

LANDSCAPING FIRM

We are currendy seeking an administrative assistant for landscaping companies located in pine ridge.Responsibilities include answering phones, handling correspondence, and setting up meetings.

Must demonstrate excellent customer service skills and computer skills in word processing and spreadsheet software. Marketing background required. This is a permanent position paying 13/hr.

Please submit resumes to ivy.hermann@beslandscope.com or call 555-0045 for furtherinformation.

A recent poll indicates_______the candidate’s popularity has been increasing amongvoters．

LANDSCAPING FIRM

We are currendy seeking an administrative assistant for landscaping companies located in pine ridge.Responsibilities include answering phones, handling correspondence, and setting up meetings.

Must demonstrate excellent customer service skills and computer skills in word processing and spreadsheet software. Marketing background required. This is a permanent position paying 13/hr.

Please submit resumes to ivy.hermann@beslandscope.com or call 555-0045 for furtherinformation.

We will lose almost half of our accumulated pension funds if the merger_______according to the current plan．

Why did Ms. Waring fill out the claim form? （　）

What did Ms. Waring do before filling out the claim form? （　）

What is the purpose of the e-mail? （　）

In the e-mail, the word "filed" in paragraph 1, line 2, is closest in meaning to （　）.

How will All The Sales probably reimburse Ms. Waring if her claim is valid? （　）

The successful applicant for the__________in the Logistics Department will possess supe- rior organizational skills.

_________ MS. Jahan is new to the hospitality industry, she recently won a prestigious cus-tomer service award.

If you have ideas for new projects you would like to __________for next year, please submit them by e-mail to the business development office.

Questions concerning shipping costs of delivery times should be directed to the_______，not the manufacturing firm．

Leafman Capital Purchases Josee Group

Leafman Capital, a leading Canadian investment firm, announced today that it has completed

its long-anticipated acquisition of Josee Group, a Paris-based hotel company. The deal has an esti-mated value of 350 million euros, according to Leafman Capital executives.

The sale of the French-owned Josee Group to a Canadian firm has caused a great deal of con-troversy in France, the Josee Group owns 26 historic hotels in and around Paris, including the fa-mous Hotel Jean-Claude, which had hosted numerous prominent nineteenth-century French authors and political figures. Joseph Leafman, owner of Leafman Capital, announced that his firm would strive to retain the important historic heritage of the Hotel Jean-Claude but would make necessary renovations to modernize the heating and plumbing systems. In addition to the Hotel Jean-Claude, the Josee Group owns smaller hotels across France, including the Parisian Gateway and the Hotel Fanon, both considered among the finest examples of French architecture in the neoclassic style.

Mr. Leafman said that his firm purchased the Josee Group as a means of diversifying its port-folio. He also plans to make additional purchase in Europe, which may include luxury hotels in Belgium, Germany, and Switzerland. Other assets recently purchased by Leafman Capital include high-rise apartment and office buildings in Thailand and the Philippines.

According to the article, why has the sale of the Josee Group been considered controversial?

Leafman Capital Purchases Josee Group

Leafman Capital, a leading Canadian investment firm, announced today that it has completed

its long-anticipated acquisition of Josee Group, a Paris-based hotel company. The deal has an esti-mated value of 350 million euros, according to Leafman Capital executives.

The sale of the French-owned Josee Group to a Canadian firm has caused a great deal of con-troversy in France, the Josee Group owns 26 historic hotels in and around Paris, including the fa-mous Hotel Jean-Claude, which had hosted numerous prominent nineteenth-century French authors and political figures. Joseph Leafman, owner of Leafman Capital, announced that his firm would strive to retain the important historic heritage of the Hotel Jean-Claude but would make necessary renovations to modernize the heating and plumbing systems. In addition to the Hotel Jean-Claude, the Josee Group owns smaller hotels across France, including the Parisian Gateway and the Hotel Fanon, both considered among the finest examples of French architecture in the neoclassic style.

Mr. Leafman said that his firm purchased the Josee Group as a means of diversifying its port-folio. He also plans to make additional purchase in Europe, which may include luxury hotels in Belgium, Germany, and Switzerland. Other assets recently purchased by Leafman Capital include high-rise apartment and office buildings in Thailand and the Philippines.

What is Leafman Capital's announced plan for the Hotel Jean-Claude?

Leafman Capital Purchases Josee Group

Leafman Capital, a leading Canadian investment firm, announced today that it has completed

its long-anticipated acquisition of Josee Group, a Paris-based hotel company. The deal has an esti-mated value of 350 million euros, according to Leafman Capital executives.

The sale of the French-owned Josee Group to a Canadian firm has caused a great deal of con-troversy in France, the Josee Group owns 26 historic hotels in and around Paris, including the fa-mous Hotel Jean-Claude, which had hosted numerous prominent nineteenth-century French authors and political figures. Joseph Leafman, owner of Leafman Capital, announced that his firm would strive to retain the important historic heritage of the Hotel Jean-Claude but would make necessary renovations to modernize the heating and plumbing systems. In addition to the Hotel Jean-Claude, the Josee Group owns smaller hotels across France, including the Parisian Gateway and the Hotel Fanon, both considered among the finest examples of French architecture in the neoclassic style.

Mr. Leafman said that his firm purchased the Josee Group as a means of diversifying its port-folio. He also plans to make additional purchase in Europe, which may include luxury hotels in Belgium, Germany, and Switzerland. Other assets recently purchased by Leafman Capital include high-rise apartment and office buildings in Thailand and the Philippines.

What kind of property is NOT mentioned as a recent acquisition of Leafman Capital?

To: All Griffin Corporation Employees

From: Sally Kleinman, Director, Employee Relations

Re: Employee Fitness Center

Sent: Thursday, November 1, 9:46 AM.

Dear Colleagues:

As you know, Griffin Corporation recognizes the importance of having an excellent exercise facility on the premises. Over the past three years, we have worked hard to improve the employee fitness center: we have purchased new exercise equipment, renovated the locker rooms, and begun offering "Welcome Aboard! ", a safety training course.

Two months ago, you responded enthusiastically to a survey about this fitness facility. Based on our recommendations, changes are planning for the fitness center. They will take effort on December 1. First of all, as requested, the fitness center will stay open three extra hours Monday through Thursday. Also, a new series of classes-most of them suggested by you-will begin. Finally,those of you who have been using the center will be pleased to hear that popular personal trainer Joseph Santiago will be promoted to manager of the fitness center.

We encourage more employees to take advantage of all the fitness center has to offer.

Membership will continue to be subsidized and will remain at $15 per month. In addition, and for a limited time only, we are now offering a special rate for new members, members who sign up before December 1 will only be charged $10 per month for the next six months. Please contact Joseph Santiago to sign up at this new reduced rate.

Best Regards,

Sally Kleinman

GRIFFIN EMPLOYEE FITNESS CENTER:NEW SCHEDULE

(as of December 1)

Hours of Operation Group Classes

Monday6:00 AM.-9:00 P.M.MondayWeight lifting12:00-1:00 P.M.

Tuesday6:00 AM.-9:00 P.M. TuesdayAerobic workout 6:00-7:00 P.M.

Wednesday 6:00 AM.-9:00 P.M.Wednesday Kickboxing 12:00-1:00 P.M.

Thursday 6:00 AM.-9:00 P.M. ThursdayStep aerobics6:00-7:00 P.M.

Friday 6:00 AM.-9:00 P.M.Friday Yoga7:00-$:30 AM.

Saturday 6:00 AM.-9:00 P.M.SaturdayCross training9:00-1:30 AM.

SundayCLOSED ALL DAY Sunday CLOSED ALL DAY

Reminders

1. Please do not use equipment for more than 30 minutes if other members are waiting to use it.

2. Members may bring one guest per visit. Guests under 18 must be accompanied by a member at all times.

3. Registration is not required for classes, but class size is limited to 15 participants. Please arrive early to secure a place. Goals and bags should be left in the locker room so that all class participants have plenty of space.

4. New members are required to complete a"Welcome Aboard" class before using any

equipment.

5. Members must carry their membership card at all times while in the center.

What is the purpose of the e-mail?

To: All Griffin Corporation Employees

From: Sally Kleinman, Director, Employee Relations

Re: Employee Fitness Center

Sent: Thursday, November 1, 9:46 AM.

Dear Colleagues:

As you know, Griffin Corporation recognizes the importance of having an excellent exercise facility on the premises. Over the past three years, we have worked hard to improve the employee fitness center: we have purchased new exercise equipment, renovated the locker rooms, and begun offering "Welcome Aboard! ", a safety training course.

Two months ago, you responded enthusiastically to a survey about this fitness facility. Based on our recommendations, changes are planning for the fitness center. They will take effort on December 1. First of all, as requested, the fitness center will stay open three extra hours Monday through Thursday. Also, a new series of classes-most of them suggested by you-will begin. Finally,those of you who have been using the center will be pleased to hear that popular personal trainer Joseph Santiago will be promoted to manager of the fitness center.

We encourage more employees to take advantage of all the fitness center has to offer.

Membership will continue to be subsidized and will remain at $15 per month. In addition, and for a limited time only, we are now offering a special rate for new members, members who sign up before December 1 will only be charged $10 per month for the next six months. Please contact Joseph Santiago to sign up at this new reduced rate.

Best Regards,

Sally Kleinman

GRIFFIN EMPLOYEE FITNESS CENTER:NEW SCHEDULE

(as of December 1)

Hours of Operation Group Classes

Monday6:00 AM.-9:00 P.M.MondayWeight lifting12:00-1:00 P.M.

Tuesday6:00 AM.-9:00 P.M. TuesdayAerobic workout 6:00-7:00 P.M.

Wednesday 6:00 AM.-9:00 P.M.Wednesday Kickboxing 12:00-1:00 P.M.

Thursday 6:00 AM.-9:00 P.M. ThursdayStep aerobics6:00-7:00 P.M.

Friday 6:00 AM.-9:00 P.M.Friday Yoga7:00-$:30 AM.

Saturday 6:00 AM.-9:00 P.M.SaturdayCross training9:00-1:30 AM.

SundayCLOSED ALL DAY Sunday CLOSED ALL DAY

Reminders

1. Please do not use equipment for more than 30 minutes if other members are waiting to use it.

2. Members may bring one guest per visit. Guests under 18 must be accompanied by a member at all times.

3. Registration is not required for classes, but class size is limited to 15 participants. Please arrive early to secure a place. Goals and bags should be left in the locker room so that all class participants have plenty of space.

4. New members are required to complete a"Welcome Aboard" class before using any

equipment.

5. Members must carry their membership card at all times while in the center.

What is indicated in the e-mail?

To: All Griffin Corporation Employees

From: Sally Kleinman, Director, Employee Relations

Re: Employee Fitness Center

Sent: Thursday, November 1, 9:46 AM.

Dear Colleagues:

As you know, Griffin Corporation recognizes the importance of having an excellent exercise facility on the premises. Over the past three years, we have worked hard to improve the employee fitness center: we have purchased new exercise equipment, renovated the locker rooms, and begun offering "Welcome Aboard! ", a safety training course.

Two months ago, you responded enthusiastically to a survey about this fitness facility. Based on our recommendations, changes are planning for the fitness center. They will take effort on December 1. First of all, as requested, the fitness center will stay open three extra hours Monday through Thursday. Also, a new series of classes-most of them suggested by you-will begin. Finally,those of you who have been using the center will be pleased to hear that popular personal trainer Joseph Santiago will be promoted to manager of the fitness center.

We encourage more employees to take advantage of all the fitness center has to offer.

Membership will continue to be subsidized and will remain at $15 per month. In addition, and for a limited time only, we are now offering a special rate for new members, members who sign up before December 1 will only be charged $10 per month for the next six months. Please contact Joseph Santiago to sign up at this new reduced rate.

Best Regards,

Sally Kleinman

GRIFFIN EMPLOYEE FITNESS CENTER:NEW SCHEDULE

(as of December 1)

Hours of Operation Group Classes

Monday6:00 AM.-9:00 P.M.MondayWeight lifting12:00-1:00 P.M.

Tuesday6:00 AM.-9:00 P.M. TuesdayAerobic workout 6:00-7:00 P.M.

Wednesday 6:00 AM.-9:00 P.M.Wednesday Kickboxing 12:00-1:00 P.M.

Thursday 6:00 AM.-9:00 P.M. ThursdayStep aerobics6:00-7:00 P.M.

Friday 6:00 AM.-9:00 P.M.Friday Yoga7:00-$:30 AM.

Saturday 6:00 AM.-9:00 P.M.SaturdayCross training9:00-1:30 AM.

SundayCLOSED ALL DAY Sunday CLOSED ALL DAY

Reminders

1. Please do not use equipment for more than 30 minutes if other members are waiting to use it.

2. Members may bring one guest per visit. Guests under 18 must be accompanied by a member at all times.

3. Registration is not required for classes, but class size is limited to 15 participants. Please arrive early to secure a place. Goals and bags should be left in the locker room so that all class participants have plenty of space.

4. New members are required to complete a"Welcome Aboard" class before using any

equipment.

5. Members must carry their membership card at all times while in the center.

What will happen at the fitness center on December 1 ?

To: All Griffin Corporation Employees

From: Sally Kleinman, Director, Employee Relations

Re: Employee Fitness Center

Sent: Thursday, November 1, 9:46 AM.

Dear Colleagues:

As you know, Griffin Corporation recognizes the importance of having an excellent exercise facility on the premises. Over the past three years, we have worked hard to improve the employee fitness center: we have purchased new exercise equipment, renovated the locker rooms, and begun offering "Welcome Aboard! ", a safety training course.

Two months ago, you responded enthusiastically to a survey about this fitness facility. Based on our recommendations, changes are planning for the fitness center. They will take effort on December 1. First of all, as requested, the fitness center will stay open three extra hours Monday through Thursday. Also, a new series of classes-most of them suggested by you-will begin. Finally,those of you who have been using the center will be pleased to hear that popular personal trainer Joseph Santiago will be promoted to manager of the fitness center.

We encourage more employees to take advantage of all the fitness center has to offer.

Membership will continue to be subsidized and will remain at $15 per month. In addition, and for a limited time only, we are now offering a special rate for new members, members who sign up before December 1 will only be charged $10 per month for the next six months. Please contact Joseph Santiago to sign up at this new reduced rate.

Best Regards,

Sally Kleinman

GRIFFIN EMPLOYEE FITNESS CENTER:NEW SCHEDULE

(as of December 1)

Hours of Operation Group Classes

Monday6:00 AM.-9:00 P.M.MondayWeight lifting12:00-1:00 P.M.

Tuesday6:00 AM.-9:00 P.M. TuesdayAerobic workout 6:00-7:00 P.M.

Wednesday 6:00 AM.-9:00 P.M.Wednesday Kickboxing 12:00-1:00 P.M.

Thursday 6:00 AM.-9:00 P.M. ThursdayStep aerobics6:00-7:00 P.M.

Friday 6:00 AM.-9:00 P.M.Friday Yoga7:00-$:30 AM.

Saturday 6:00 AM.-9:00 P.M.SaturdayCross training9:00-1:30 AM.

SundayCLOSED ALL DAY Sunday CLOSED ALL DAY

Reminders

1. Please do not use equipment for more than 30 minutes if other members are waiting to use it.

2. Members may bring one guest per visit. Guests under 18 must be accompanied by a member at all times.

3. Registration is not required for classes, but class size is limited to 15 participants. Please arrive early to secure a place. Goals and bags should be left in the locker room so that all class participants have plenty of space.

4. New members are required to complete a"Welcome Aboard" class before using any

equipment.

5. Members must carry their membership card at all times while in the center.

What are members of the fitness center asked not to do?

To: All Griffin Corporation Employees

From: Sally Kleinman, Director, Employee Relations

Re: Employee Fitness Center

Sent: Thursday, November 1, 9:46 AM.

Dear Colleagues:

As you know, Griffin Corporation recognizes the importance of having an excellent exercise facility on the premises. Over the past three years, we have worked hard to improve the employee fitness center: we have purchased new exercise equipment, renovated the locker rooms, and begun offering "Welcome Aboard! ", a safety training course.

Two months ago, you responded enthusiastically to a survey about this fitness facility. Based on our recommendations, changes are planning for the fitness center. They will take effort on December 1. First of all, as requested, the fitness center will stay open three extra hours Monday through Thursday. Also, a new series of classes-most of them suggested by you-will begin. Finally,those of you who have been using the center will be pleased to hear that popular personal trainer Joseph Santiago will be promoted to manager of the fitness center.

We encourage more employees to take advantage of all the fitness center has to offer.

Membership will continue to be subsidized and will remain at $15 per month. In addition, and for a limited time only, we are now offering a special rate for new members, members who sign up before December 1 will only be charged $10 per month for the next six months. Please contact Joseph Santiago to sign up at this new reduced rate.

Best Regards,

Sally Kleinman

GRIFFIN EMPLOYEE FITNESS CENTER:NEW SCHEDULE

(as of December 1)

Hours of Operation Group Classes

Monday6:00 AM.-9:00 P.M.MondayWeight lifting12:00-1:00 P.M.

Tuesday6:00 AM.-9:00 P.M. TuesdayAerobic workout 6:00-7:00 P.M.

Wednesday 6:00 AM.-9:00 P.M.Wednesday Kickboxing 12:00-1:00 P.M.

Thursday 6:00 AM.-9:00 P.M. ThursdayStep aerobics6:00-7:00 P.M.

Friday 6:00 AM.-9:00 P.M.Friday Yoga7:00-$:30 AM.

Saturday 6:00 AM.-9:00 P.M.SaturdayCross training9:00-1:30 AM.

SundayCLOSED ALL DAY Sunday CLOSED ALL DAY

Reminders

1. Please do not use equipment for more than 30 minutes if other members are waiting to use it.

2. Members may bring one guest per visit. Guests under 18 must be accompanied by a member at all times.

3. Registration is not required for classes, but class size is limited to 15 participants. Please arrive early to secure a place. Goals and bags should be left in the locker room so that all class participants have plenty of space.

4. New members are required to complete a"Welcome Aboard" class before using any

equipment.

5. Members must carry their membership card at all times while in the center.

What must new members do before using the fitness center?

To: All Griffin Corporation Employees

From: Sally Kleinman, Director, Employee Relations

Re: Employee Fitness Center

Sent: Thursday, November 1, 9:46 AM.

Dear Colleagues:

As you know, Griffin Corporation recognizes the importance of having an excellent exercise facility on the premises. Over the past three years, we have worked hard to improve the employee fitness center: we have purchased new exercise equipment, renovated the locker rooms, and begun offering "Welcome Aboard! ", a safety training course.

Two months ago, you responded enthusiastically to a survey about this fitness facility. Based on our recommendations, changes are planning for the fitness center. They will take effort on December 1. First of all, as requested, the fitness center will stay open three extra hours Monday through Thursday. Also, a new series of classes-most of them suggested by you-will begin. Finally,those of you who have been using the center will be pleased to hear that popular personal trainer Joseph Santiago will be promoted to manager of the fitness center.

We encourage more employees to take advantage of all the fitness center has to offer.

Membership will continue to be subsidized and will remain at $15 per month. In addition, and for a limited time only, we are now offering a special rate for new members, members who sign up before December 1 will only be charged $10 per month for the next six months. Please contact Joseph Santiago to sign up at this new reduced rate.

Best Regards,

Sally Kleinman

GRIFFIN EMPLOYEE FITNESS CENTER:NEW SCHEDULE

(as of December 1)

Hours of Operation Group Classes

Monday6:00 AM.-9:00 P.M.MondayWeight lifting12:00-1:00 P.M.

Tuesday6:00 AM.-9:00 P.M. TuesdayAerobic workout 6:00-7:00 P.M.

Wednesday 6:00 AM.-9:00 P.M.Wednesday Kickboxing 12:00-1:00 P.M.

Thursday 6:00 AM.-9:00 P.M. ThursdayStep aerobics6:00-7:00 P.M.

Friday 6:00 AM.-9:00 P.M.Friday Yoga7:00-$:30 AM.

Saturday 6:00 AM.-9:00 P.M.SaturdayCross training9:00-1:30 AM.

SundayCLOSED ALL DAY Sunday CLOSED ALL DAY

Reminders

1. Please do not use equipment for more than 30 minutes if other members are waiting to use it.

2. Members may bring one guest per visit. Guests under 18 must be accompanied by a member at all times.

3. Registration is not required for classes, but class size is limited to 15 participants. Please arrive early to secure a place. Goals and bags should be left in the locker room so that all class participants have plenty of space.

4. New members are required to complete a"Welcome Aboard" class before using any

equipment.

5. Members must carry their membership card at all times while in the center.

William was pleased to see the executives respond So_______to the proposal he hadbeen working on．

To: All Griffin Corporation Employees

From: Sally Kleinman, Director, Employee Relations

Re: Employee Fitness Center

Sent: Thursday, November 1, 9:46 AM.

Dear Colleagues:

As you know, Griffin Corporation recognizes the importance of having an excellent exercise facility on the premises. Over the past three years, we have worked hard to improve the employee fitness center: we have purchased new exercise equipment, renovated the locker rooms, and begun offering "Welcome Aboard! ", a safety training course.

Two months ago, you responded enthusiastically to a survey about this fitness facility. Based on our recommendations, changes are planning for the fitness center. They will take effort on December 1. First of all, as requested, the fitness center will stay open three extra hours Monday through Thursday. Also, a new series of classes-most of them suggested by you-will begin. Finally,those of you who have been using the center will be pleased to hear that popular personal trainer Joseph Santiago will be promoted to manager of the fitness center.

We encourage more employees to take advantage of all the fitness center has to offer.

Membership will continue to be subsidized and will remain at $15 per month. In addition, and for a limited time only, we are now offering a special rate for new members, members who sign up before December 1 will only be charged $10 per month for the next six months. Please contact Joseph Santiago to sign up at this new reduced rate.

Best Regards,

Sally Kleinman

GRIFFIN EMPLOYEE FITNESS CENTER:NEW SCHEDULE

(as of December 1)

Hours of Operation Group Classes

Monday6:00 AM.-9:00 P.M.MondayWeight lifting12:00-1:00 P.M.

Tuesday6:00 AM.-9:00 P.M. TuesdayAerobic workout 6:00-7:00 P.M.

Wednesday 6:00 AM.-9:00 P.M.Wednesday Kickboxing 12:00-1:00 P.M.

Thursday 6:00 AM.-9:00 P.M. ThursdayStep aerobics6:00-7:00 P.M.

Friday 6:00 AM.-9:00 P.M.Friday Yoga7:00-$:30 AM.

Saturday 6:00 AM.-9:00 P.M.SaturdayCross training9:00-1:30 AM.

SundayCLOSED ALL DAY Sunday CLOSED ALL DAY

Reminders

1. Please do not use equipment for more than 30 minutes if other members are waiting to use it.

2. Members may bring one guest per visit. Guests under 18 must be accompanied by a member at all times.

3. Registration is not required for classes, but class size is limited to 15 participants. Please arrive early to secure a place. Goals and bags should be left in the locker room so that all class participants have plenty of space.

4. New members are required to complete a"Welcome Aboard" class before using any

equipment.

5. Members must carry their membership card at all times while in the center.

All of the machinery must be carefully inspected before production at the plant is allowedto_______．

To: All Griffin Corporation Employees

From: Sally Kleinman, Director, Employee Relations

Re: Employee Fitness Center

Sent: Thursday, November 1, 9:46 AM.

Dear Colleagues:

As you know, Griffin Corporation recognizes the importance of having an excellent exercise facility on the premises. Over the past three years, we have worked hard to improve the employee fitness center: we have purchased new exercise equipment, renovated the locker rooms, and begun offering "Welcome Aboard! ", a safety training course.

Two months ago, you responded enthusiastically to a survey about this fitness facility. Based on our recommendations, changes are planning for the fitness center. They will take effort on December 1. First of all, as requested, the fitness center will stay open three extra hours Monday through Thursday. Also, a new series of classes-most of them suggested by you-will begin. Finally,those of you who have been using the center will be pleased to hear that popular personal trainer Joseph Santiago will be promoted to manager of the fitness center.

We encourage more employees to take advantage of all the fitness center has to offer.

Membership will continue to be subsidized and will remain at $15 per month. In addition, and for a limited time only, we are now offering a special rate for new members, members who sign up before December 1 will only be charged $10 per month for the next six months. Please contact Joseph Santiago to sign up at this new reduced rate.

Best Regards,

Sally Kleinman

GRIFFIN EMPLOYEE FITNESS CENTER:NEW SCHEDULE

(as of December 1)

Hours of Operation Group Classes

Monday6:00 AM.-9:00 P.M.MondayWeight lifting12:00-1:00 P.M.

Tuesday6:00 AM.-9:00 P.M. TuesdayAerobic workout 6:00-7:00 P.M.

Wednesday 6:00 AM.-9:00 P.M.Wednesday Kickboxing 12:00-1:00 P.M.

Thursday 6:00 AM.-9:00 P.M. ThursdayStep aerobics6:00-7:00 P.M.

Friday 6:00 AM.-9:00 P.M.Friday Yoga7:00-$:30 AM.

Saturday 6:00 AM.-9:00 P.M.SaturdayCross training9:00-1:30 AM.

SundayCLOSED ALL DAY Sunday CLOSED ALL DAY

Reminders

1. Please do not use equipment for more than 30 minutes if other members are waiting to use it.

2. Members may bring one guest per visit. Guests under 18 must be accompanied by a member at all times.

3. Registration is not required for classes, but class size is limited to 15 participants. Please arrive early to secure a place. Goals and bags should be left in the locker room so that all class participants have plenty of space.

4. New members are required to complete a"Welcome Aboard" class before using any

equipment.

5. Members must carry their membership card at all times while in the center.

Market research shows that few consumers actually _______ prices before selecting theirgroceries in the store．

To: All Griffin Corporation Employees

From: Sally Kleinman, Director, Employee Relations

Re: Employee Fitness Center

Sent: Thursday, November 1, 9:46 AM.

Dear Colleagues:

As you know, Griffin Corporation recognizes the importance of having an excellent exercise facility on the premises. Over the past three years, we have worked hard to improve the employee fitness center: we have purchased new exercise equipment, renovated the locker rooms, and begun offering "Welcome Aboard! ", a safety training course.

Two months ago, you responded enthusiastically to a survey about this fitness facility. Based on our recommendations, changes are planning for the fitness center. They will take effort on December 1. First of all, as requested, the fitness center will stay open three extra hours Monday through Thursday. Also, a new series of classes-most of them suggested by you-will begin. Finally,those of you who have been using the center will be pleased to hear that popular personal trainer Joseph Santiago will be promoted to manager of the fitness center.

We encourage more employees to take advantage of all the fitness center has to offer.

Membership will continue to be subsidized and will remain at $15 per month. In addition, and for a limited time only, we are now offering a special rate for new members, members who sign up before December 1 will only be charged $10 per month for the next six months. Please contact Joseph Santiago to sign up at this new reduced rate.

Best Regards,

Sally Kleinman

GRIFFIN EMPLOYEE FITNESS CENTER:NEW SCHEDULE

(as of December 1)

Hours of Operation Group Classes

Monday6:00 AM.-9:00 P.M.MondayWeight lifting12:00-1:00 P.M.

Tuesday6:00 AM.-9:00 P.M. TuesdayAerobic workout 6:00-7:00 P.M.

Wednesday 6:00 AM.-9:00 P.M.Wednesday Kickboxing 12:00-1:00 P.M.

Thursday 6:00 AM.-9:00 P.M. ThursdayStep aerobics6:00-7:00 P.M.

Friday 6:00 AM.-9:00 P.M.Friday Yoga7:00-$:30 AM.

Saturday 6:00 AM.-9:00 P.M.SaturdayCross training9:00-1:30 AM.

SundayCLOSED ALL DAY Sunday CLOSED ALL DAY

Reminders

1. Please do not use equipment for more than 30 minutes if other members are waiting to use it.

2. Members may bring one guest per visit. Guests under 18 must be accompanied by a member at all times.

3. Registration is not required for classes, but class size is limited to 15 participants. Please arrive early to secure a place. Goals and bags should be left in the locker room so that all class participants have plenty of space.

4. New members are required to complete a"Welcome Aboard" class before using any

equipment.

5. Members must carry their membership card at all times while in the center.

Please provide the requested__________ in writing to the receptionist at the front desk.

To: All Griffin Corporation Employees

From: Sally Kleinman, Director, Employee Relations

Re: Employee Fitness Center

Sent: Thursday, November 1, 9:46 AM.

Dear Colleagues:

As you know, Griffin Corporation recognizes the importance of having an excellent exercise facility on the premises. Over the past three years, we have worked hard to improve the employee fitness center: we have purchased new exercise equipment, renovated the locker rooms, and begun offering "Welcome Aboard! ", a safety training course.

Two months ago, you responded enthusiastically to a survey about this fitness facility. Based on our recommendations, changes are planning for the fitness center. They will take effort on December 1. First of all, as requested, the fitness center will stay open three extra hours Monday through Thursday. Also, a new series of classes-most of them suggested by you-will begin. Finally,those of you who have been using the center will be pleased to hear that popular personal trainer Joseph Santiago will be promoted to manager of the fitness center.

We encourage more employees to take advantage of all the fitness center has to offer.

Membership will continue to be subsidized and will remain at $15 per month. In addition, and for a limited time only, we are now offering a special rate for new members, members who sign up before December 1 will only be charged $10 per month for the next six months. Please contact Joseph Santiago to sign up at this new reduced rate.

Best Regards,

Sally Kleinman

GRIFFIN EMPLOYEE FITNESS CENTER:NEW SCHEDULE

(as of December 1)

Hours of Operation Group Classes

Monday6:00 AM.-9:00 P.M.MondayWeight lifting12:00-1:00 P.M.

Tuesday6:00 AM.-9:00 P.M. TuesdayAerobic workout 6:00-7:00 P.M.

Wednesday 6:00 AM.-9:00 P.M.Wednesday Kickboxing 12:00-1:00 P.M.

Thursday 6:00 AM.-9:00 P.M. ThursdayStep aerobics6:00-7:00 P.M.

Friday 6:00 AM.-9:00 P.M.Friday Yoga7:00-$:30 AM.

Saturday 6:00 AM.-9:00 P.M.SaturdayCross training9:00-1:30 AM.

SundayCLOSED ALL DAY Sunday CLOSED ALL DAY

Reminders

1. Please do not use equipment for more than 30 minutes if other members are waiting to use it.

2. Members may bring one guest per visit. Guests under 18 must be accompanied by a member at all times.

3. Registration is not required for classes, but class size is limited to 15 participants. Please arrive early to secure a place. Goals and bags should be left in the locker room so that all class participants have plenty of space.

4. New members are required to complete a"Welcome Aboard" class before using any

equipment.

5. Members must carry their membership card at all times while in the center.

Whoever is in charge of_______the event must have the ability to work OH multipletasks at the same time．

To: All Griffin Corporation Employees

From: Sally Kleinman, Director, Employee Relations

Re: Employee Fitness Center

Sent: Thursday, November 1, 9:46 AM.

Dear Colleagues:

As you know, Griffin Corporation recognizes the importance of having an excellent exercise facility on the premises. Over the past three years, we have worked hard to improve the employee fitness center: we have purchased new exercise equipment, renovated the locker rooms, and begun offering "Welcome Aboard! ", a safety training course.

Two months ago, you responded enthusiastically to a survey about this fitness facility. Based on our recommendations, changes are planning for the fitness center. They will take effort on December 1. First of all, as requested, the fitness center will stay open three extra hours Monday through Thursday. Also, a new series of classes-most of them suggested by you-will begin. Finally,those of you who have been using the center will be pleased to hear that popular personal trainer Joseph Santiago will be promoted to manager of the fitness center.

We encourage more employees to take advantage of all the fitness center has to offer.

Membership will continue to be subsidized and will remain at $15 per month. In addition, and for a limited time only, we are now offering a special rate for new members, members who sign up before December 1 will only be charged $10 per month for the next six months. Please contact Joseph Santiago to sign up at this new reduced rate.

Best Regards,

Sally Kleinman

GRIFFIN EMPLOYEE FITNESS CENTER:NEW SCHEDULE

(as of December 1)

Hours of Operation Group Classes

Monday6:00 AM.-9:00 P.M.MondayWeight lifting12:00-1:00 P.M.

Tuesday6:00 AM.-9:00 P.M. TuesdayAerobic workout 6:00-7:00 P.M.

Wednesday 6:00 AM.-9:00 P.M.Wednesday Kickboxing 12:00-1:00 P.M.

Thursday 6:00 AM.-9:00 P.M. ThursdayStep aerobics6:00-7:00 P.M.

Friday 6:00 AM.-9:00 P.M.Friday Yoga7:00-$:30 AM.

Saturday 6:00 AM.-9:00 P.M.SaturdayCross training9:00-1:30 AM.

SundayCLOSED ALL DAY Sunday CLOSED ALL DAY

Reminders

1. Please do not use equipment for more than 30 minutes if other members are waiting to use it.

2. Members may bring one guest per visit. Guests under 18 must be accompanied by a member at all times.

3. Registration is not required for classes, but class size is limited to 15 participants. Please arrive early to secure a place. Goals and bags should be left in the locker room so that all class participants have plenty of space.

4. New members are required to complete a"Welcome Aboard" class before using any

equipment.

5. Members must carry their membership card at all times while in the center.

Kovac Industries' annual meeting __________shareholders will be held on Wednesday, April 23.

Telephone Billing Statement_______city Phone Cellular

City Phone Cellular

Department of Billing Services

51 Dublin St．，Suite 301

Springfield，WI

Invoice Date：08—15—2006

Payment Due Date：09—14—2006

Customer Information

Name：Desire Eberhardt

Account Number：1 0003483一FFT"

Account Information

Current Charges：$6 1．59

Outstanding Balance：$35．08

Total Amount Owed：$96．67

Pay your bill online at WWW．cpcellular．tom and receive a discount of 3?fore taxes are added．If you have questions about this or other City Phone Cellular policies，please contact our customer service department at 1-888—349—5959．

Billing Summary Amount Owed

Current Charges：

City Phone Premium Cellular Package$49．95

State Taxes$5．65

Service Fee$5．99

Total Current Charges$6 1．59

Previous Charges：

Balance as of Last Month$55．08

Payment Received Last Month$20．00

Outstanding Balance$35．08

Total Amount Owed$96．67

How can City Phone Cellular customers receive a discount?

Telephone Billing Statement_______city Phone Cellular

City Phone Cellular

Department of Billing Services

51 Dublin St．，Suite 301

Springfield，WI

Invoice Date：08—15—2006

Payment Due Date：09—14—2006

Customer Information

Name：Desire Eberhardt

Account Number：1 0003483一FFT"

Account Information

Current Charges：$6 1．59

Outstanding Balance：$35．08

Total Amount Owed：$96．67

Pay your bill online at WWW．cpcellular．tom and receive a discount of 3?fore taxes are added．If you have questions about this or other City Phone Cellular policies，please contact our customer service department at 1-888—349—5959．

Billing Summary Amount Owed

Current Charges：

City Phone Premium Cellular Package$49．95

State Taxes$5．65

Service Fee$5．99

Total Current Charges$6 1．59

Previous Charges：

Balance as of Last Month$55．08

Payment Received Last Month$20．00

Outstanding Balance$35．08

Total Amount Owed$96．67

How much did Ms．Eberhardt pay last month?

Telephone Billing Statement_______city Phone Cellular

City Phone Cellular

Department of Billing Services

51 Dublin St．，Suite 301

Springfield，WI

Invoice Date：08—15—2006

Payment Due Date：09—14—2006

Customer Information

Name：Desire Eberhardt

Account Number：1 0003483一FFT"

Account Information

Current Charges：$6 1．59

Outstanding Balance：$35．08

Total Amount Owed：$96．67

Pay your bill online at WWW．cpcellular．tom and receive a discount of 3?fore taxes are added．If you have questions about this or other City Phone Cellular policies，please contact our customer service department at 1-888—349—5959．

Billing Summary Amount Owed

Current Charges：

City Phone Premium Cellular Package$49．95

State Taxes$5．65

Service Fee$5．99

Total Current Charges$6 1．59

Previous Charges：

Balance as of Last Month$55．08

Payment Received Last Month$20．00

Outstanding Balance$35．08

Total Amount Owed$96．67

Fuel__________is an important factor to consider when purchasing a new car.

Telephone Billing Statement_______city Phone Cellular

City Phone Cellular

Department of Billing Services

51 Dublin St．，Suite 301

Springfield，WI

Invoice Date：08—15—2006

Payment Due Date：09—14—2006

Customer Information

Name：Desire Eberhardt

Account Number：1 0003483一FFT"

Account Information

Current Charges：$6 1．59

Outstanding Balance：$35．08

Total Amount Owed：$96．67

Pay your bill online at WWW．cpcellular．tom and receive a discount of 3?fore taxes are added．If you have questions about this or other City Phone Cellular policies，please contact our customer service department at 1-888—349—5959．

Billing Summary Amount Owed

Current Charges：

City Phone Premium Cellular Package$49．95

State Taxes$5．65

Service Fee$5．99

Total Current Charges$6 1．59

Previous Charges：

Balance as of Last Month$55．08

Payment Received Last Month$20．00

Outstanding Balance$35．08

Total Amount Owed$96．67

Mr. Jefferson has a reputation for taking risks, but his coworkers describe him as reason-ably__________ in most aspects of his job.

Telephone Billing Statement_______city Phone Cellular

City Phone Cellular

Department of Billing Services

51 Dublin St．，Suite 301

Springfield，WI

Invoice Date：08—15—2006

Payment Due Date：09—14—2006

Customer Information

Name：Desire Eberhardt

Account Number：1 0003483一FFT"

Account Information

Current Charges：$6 1．59

Outstanding Balance：$35．08

Total Amount Owed：$96．67

Pay your bill online at WWW．cpcellular．tom and receive a discount of 3?fore taxes are added．If you have questions about this or other City Phone Cellular policies，please contact our customer service department at 1-888—349—5959．

Billing Summary Amount Owed

Current Charges：

City Phone Premium Cellular Package$49．95

State Taxes$5．65

Service Fee$5．99

Total Current Charges$6 1．59

Previous Charges：

Balance as of Last Month$55．08

Payment Received Last Month$20．00

Outstanding Balance$35．08

Total Amount Owed$96．67

__________ the new restaurant's grand opening was later than anticipated,most critics agreed that the excellent food and service were worth the wait.

Telephone Billing Statement_______city Phone Cellular

City Phone Cellular

Department of Billing Services

51 Dublin St．，Suite 301

Springfield，WI

Invoice Date：08—15—2006

Payment Due Date：09—14—2006

Customer Information

Name：Desire Eberhardt

Account Number：1 0003483一FFT"

Account Information

Current Charges：$6 1．59

Outstanding Balance：$35．08

Total Amount Owed：$96．67

Pay your bill online at WWW．cpcellular．tom and receive a discount of 3?fore taxes are added．If you have questions about this or other City Phone Cellular policies，please contact our customer service department at 1-888—349—5959．

Billing Summary Amount Owed

Current Charges：

City Phone Premium Cellular Package$49．95

State Taxes$5．65

Service Fee$5．99

Total Current Charges$6 1．59

Previous Charges：

Balance as of Last Month$55．08

Payment Received Last Month$20．00

Outstanding Balance$35．08

Total Amount Owed$96．67

The article on the importance of organization suggests that people who have a __________ structured daily schedule will accomplish the most.

Telephone Billing Statement_______city Phone Cellular

City Phone Cellular

Department of Billing Services

51 Dublin St．，Suite 301

Springfield，WI

Invoice Date：08—15—2006

Payment Due Date：09—14—2006

Customer Information

Name：Desire Eberhardt

Account Number：1 0003483一FFT"

Account Information

Current Charges：$6 1．59

Outstanding Balance：$35．08

Total Amount Owed：$96．67

Pay your bill online at WWW．cpcellular．tom and receive a discount of 3?fore taxes are added．If you have questions about this or other City Phone Cellular policies，please contact our customer service department at 1-888—349—5959．

Billing Summary Amount Owed

Current Charges：

City Phone Premium Cellular Package$49．95

State Taxes$5．65

Service Fee$5．99

Total Current Charges$6 1．59

Previous Charges：

Balance as of Last Month$55．08

Payment Received Last Month$20．00

Outstanding Balance$35．08

Total Amount Owed$96．67

The August Shipment has just __________from Pusan and is waiting in the receiving dock.

Telephone Billing Statement_______city Phone Cellular

City Phone Cellular

Department of Billing Services

51 Dublin St．，Suite 301

Springfield，WI

Invoice Date：08—15—2006

Payment Due Date：09—14—2006

Customer Information

Name：Desire Eberhardt

Account Number：1 0003483一FFT"

Account Information

Current Charges：$6 1．59

Outstanding Balance：$35．08

Total Amount Owed：$96．67

Pay your bill online at WWW．cpcellular．tom and receive a discount of 3?fore taxes are added．If you have questions about this or other City Phone Cellular policies，please contact our customer service department at 1-888—349—5959．

Billing Summary Amount Owed

Current Charges：

City Phone Premium Cellular Package$49．95

State Taxes$5．65

Service Fee$5．99

Total Current Charges$6 1．59

Previous Charges：

Balance as of Last Month$55．08

Payment Received Last Month$20．00

Outstanding Balance$35．08

Total Amount Owed$96．67

If the exchange rate with the dollar continues to drop，_______the country’s businesseswill certainly lose money．

Telephone Billing Statement_______city Phone Cellular

City Phone Cellular

Department of Billing Services

51 Dublin St．，Suite 301

Springfield，WI

Invoice Date：08—15—2006

Payment Due Date：09—14—2006

Customer Information

Name：Desire Eberhardt

Account Number：1 0003483一FFT"

Account Information

Current Charges：$6 1．59

Outstanding Balance：$35．08

Total Amount Owed：$96．67

Pay your bill online at WWW．cpcellular．tom and receive a discount of 3?fore taxes are added．If you have questions about this or other City Phone Cellular policies，please contact our customer service department at 1-888—349—5959．

Billing Summary Amount Owed

Current Charges：

City Phone Premium Cellular Package$49．95

State Taxes$5．65

Service Fee$5．99

Total Current Charges$6 1．59

Previous Charges：

Balance as of Last Month$55．08

Payment Received Last Month$20．00

Outstanding Balance$35．08

Total Amount Owed$96．67

Consumers appreciate that Reston Home Appliances offers a five—year full warranty on thisparticular _______．

NEW YORK．November19一New York’s Women in Business Association announced that

Anita Huntington，vice president of marketing for Kuiper Hotels，and Mary Foster，general managerof Longwood Hotels&Resorts．were recently selected as this year’s Venture Award recipients。TheVenture Award Was established twenty years ago to recognize the contributions made by female executives to their communities．This year’s cowinners are the founders of Art on the Move．a charitable organization that provides art scholarships for students throughout the city．

Since joining Kuiper Hotels，Huntington has heldkey positionsinfinanceandbusiness development·Currently，she leads Kuiper’s marketing operations，often traveling to one of the morethan 270 hotels in l6 countries．Foster’s position has also taken her all over the word．

Both executives stressed that finding time for volunteer work was extremely important even though theyou tenwork long hoursat their jobs．HuntingtonandFoster willbe honoredon November 26 at a special reception at Humphrey Hall．

According to the article，how can people become candidates for the Venture Award?

NEW YORK．November19一New York’s Women in Business Association announced that

Anita Huntington，vice president of marketing for Kuiper Hotels，and Mary Foster，general managerof Longwood Hotels&Resorts．were recently selected as this year’s Venture Award recipients。TheVenture Award Was established twenty years ago to recognize the contributions made by female executives to their communities．This year’s cowinners are the founders of Art on the Move．a charitable organization that provides art scholarships for students throughout the city．

Since joining Kuiper Hotels，Huntington has heldkey positionsinfinanceandbusiness development·Currently，she leads Kuiper’s marketing operations，often traveling to one of the morethan 270 hotels in l6 countries．Foster’s position has also taken her all over the word．

Both executives stressed that finding time for volunteer work was extremely important even though theyou tenwork long hoursat their jobs．HuntingtonandFoster willbe honoredon November 26 at a special reception at Humphrey Hall．

What is Mary Foster’s current job title?

NEW YORK．November19一New York’s Women in Business Association announced that

Anita Huntington，vice president of marketing for Kuiper Hotels，and Mary Foster，general managerof Longwood Hotels&Resorts．were recently selected as this year’s Venture Award recipients。TheVenture Award Was established twenty years ago to recognize the contributions made by female executives to their communities．This year’s cowinners are the founders of Art on the Move．a charitable organization that provides art scholarships for students throughout the city．

Since joining Kuiper Hotels，Huntington has heldkey positionsinfinanceandbusiness development·Currently，she leads Kuiper’s marketing operations，often traveling to one of the morethan 270 hotels in l6 countries．Foster’s position has also taken her all over the word．

Both executives stressed that finding time for volunteer work was extremely important even though theyou tenwork long hoursat their jobs．HuntingtonandFoster willbe honoredon November 26 at a special reception at Humphrey Hall．

What is NOT true about Anita Huntington and Mary Foster?

The leaders of Detroit's struggling Big Three automakers are appearing before the Senate today, where prospects of ~25 billion in emergency loans to the industry appear to be stalling.

Amid GOP cries of "corporate welfare", Senate Majority Leader Reid introduced a bill yester-day to let the automakers and component suppliers tap into some of the money Congress allotted in the ￥700 billion financial bailout.

Reid, launching a lame-duck session, warned of a "potential meltdown" in the industry with devastating consequences. He said 355,000 people are employed by the industry and 4.5 million more work in related industries. An additional 1 million people, retirees and their relatives, are covered by retirement and medical plants within the industry, he said.

The Big Three-General Motors, Ford, and Chrysler-have been whipsawed by the faltering economy and credit crunch.

But the odds do not look good for Detroit. At the heart of the debate is whether automakers are deserving as a linchpin of the U.S. economy or not, in the words of one high-profile critic,Republican Sen. Richard Shelby of Alabama, is an innovation-averse "dinosaur".

Shelby, appearing on Sunday to meet the Press, said "Get rid of the management. Get rid of the boards-the people who brought them to where they are today. This is a dead end. It's a road to nowhere, and it's a big burden on the American taxpayer,"

Republicans attacked the measure on several fronts. Some questioned the rush to judgment,others warned that other industries would soon line up for help. And some charged that the firms brought on their troubles by agreeing to union contracts with wages and benefits costing an average of ￥73 an hour, compared with ￥28 an hour for the average private firm.

GOP Sen. Arlen Specter of Pennsylvania said the ￥T00 billion rescue was the No. I issued when he toured the state recently. "Candidily, the temperature of my constituents was boiling, 212 degrees Fahrenheit, and the thermometer was broken," he said.

Some opponents prefer that the automakers pursue Chapter 11 reorganizations instead of hitting up Uncle Sam.

Democrats argue that the ~25 billion is only 4 percent of the bigger bailout. Reid's spokesman, Jim Manley, said the bill has robust language on corporate oversight, taxpayer protections, and executive compensation limits.

A compromise could be struck if Democrats bowed to GOP pressure and, instead of new loans,rewrote the rules for ~25 billion in loans granted to automakers to help them retool factories to buildfuel-efficientvehicles. "It'smindboggling",oneRepublicansaidof Democrats'intransigence. "If I were them, I' d want to get this off my plate before Obama becomes president."

The automotive executives, Alan Mulatly, Ford's president and CEO, Robert Nardelli,Chrysler's chairman and CEO, and Rick Wagoner, GM's chairman and CEO, are to appear before the Senate Banking Committee. Shelby is the top Republican on the panel.

The post-election lame-duck session is the last chance to sign off on the measure during this Congress. The bill probably can pass the House, but prospects are iffy in the Senate, where Democrats need 60 votes to block an expected filibuster.

If nothing passes, it could be taken up in January by the next Congress, which will have a broader Democratic majority.

Harry Reid proposed a bill for the automakers because（　）.

The leaders of Detroit's struggling Big Three automakers are appearing before the Senate today, where prospects of ~25 billion in emergency loans to the industry appear to be stalling.

Amid GOP cries of "corporate welfare", Senate Majority Leader Reid introduced a bill yester-day to let the automakers and component suppliers tap into some of the money Congress allotted in the ￥700 billion financial bailout.

Reid, launching a lame-duck session, warned of a "potential meltdown" in the industry with devastating consequences. He said 355,000 people are employed by the industry and 4.5 million more work in related industries. An additional 1 million people, retirees and their relatives, are covered by retirement and medical plants within the industry, he said.

The Big Three-General Motors, Ford, and Chrysler-have been whipsawed by the faltering economy and credit crunch.

But the odds do not look good for Detroit. At the heart of the debate is whether automakers are deserving as a linchpin of the U.S. economy or not, in the words of one high-profile critic,Republican Sen. Richard Shelby of Alabama, is an innovation-averse "dinosaur".

Shelby, appearing on Sunday to meet the Press, said "Get rid of the management. Get rid of the boards-the people who brought them to where they are today. This is a dead end. It's a road to nowhere, and it's a big burden on the American taxpayer,"

Republicans attacked the measure on several fronts. Some questioned the rush to judgment,others warned that other industries would soon line up for help. And some charged that the firms brought on their troubles by agreeing to union contracts with wages and benefits costing an average of ￥73 an hour, compared with ￥28 an hour for the average private firm.

GOP Sen. Arlen Specter of Pennsylvania said the ￥T00 billion rescue was the No. I issued when he toured the state recently. "Candidily, the temperature of my constituents was boiling, 212 degrees Fahrenheit, and the thermometer was broken," he said.

Some opponents prefer that the automakers pursue Chapter 11 reorganizations instead of hitting up Uncle Sam.

Democrats argue that the ~25 billion is only 4 percent of the bigger bailout. Reid's spokesman, Jim Manley, said the bill has robust language on corporate oversight, taxpayer protections, and executive compensation limits.

A compromise could be struck if Democrats bowed to GOP pressure and, instead of new loans,rewrote the rules for ~25 billion in loans granted to automakers to help them retool factories to buildfuel-efficientvehicles. "It'smindboggling",oneRepublicansaidof Democrats'intransigence. "If I were them, I' d want to get this off my plate before Obama becomes president."

The automotive executives, Alan Mulatly, Ford's president and CEO, Robert Nardelli,Chrysler's chairman and CEO, and Rick Wagoner, GM's chairman and CEO, are to appear before the Senate Banking Committee. Shelby is the top Republican on the panel.

The post-election lame-duck session is the last chance to sign off on the measure during this Congress. The bill probably can pass the House, but prospects are iffy in the Senate, where Democrats need 60 votes to block an expected filibuster.

If nothing passes, it could be taken up in January by the next Congress, which will have a broader Democratic majority.

We may infer from the third paragraph that （　）.

The leaders of Detroit's struggling Big Three automakers are appearing before the Senate today, where prospects of ~25 billion in emergency loans to the industry appear to be stalling.

Amid GOP cries of "corporate welfare", Senate Majority Leader Reid introduced a bill yester-day to let the automakers and component suppliers tap into some of the money Congress allotted in the ￥700 billion financial bailout.

Reid, launching a lame-duck session, warned of a "potential meltdown" in the industry with devastating consequences. He said 355,000 people are employed by the industry and 4.5 million more work in related industries. An additional 1 million people, retirees and their relatives, are covered by retirement and medical plants within the industry, he said.

The Big Three-General Motors, Ford, and Chrysler-have been whipsawed by the faltering economy and credit crunch.

But the odds do not look good for Detroit. At the heart of the debate is whether automakers are deserving as a linchpin of the U.S. economy or not, in the words of one high-profile critic,Republican Sen. Richard Shelby of Alabama, is an innovation-averse "dinosaur".

Shelby, appearing on Sunday to meet the Press, said "Get rid of the management. Get rid of the boards-the people who brought them to where they are today. This is a dead end. It's a road to nowhere, and it's a big burden on the American taxpayer,"

Republicans attacked the measure on several fronts. Some questioned the rush to judgment,others warned that other industries would soon line up for help. And some charged that the firms brought on their troubles by agreeing to union contracts with wages and benefits costing an average of ￥73 an hour, compared with ￥28 an hour for the average private firm.

GOP Sen. Arlen Specter of Pennsylvania said the ￥T00 billion rescue was the No. I issued when he toured the state recently. "Candidily, the temperature of my constituents was boiling, 212 degrees Fahrenheit, and the thermometer was broken," he said.

Some opponents prefer that the automakers pursue Chapter 11 reorganizations instead of hitting up Uncle Sam.

Democrats argue that the ~25 billion is only 4 percent of the bigger bailout. Reid's spokesman, Jim Manley, said the bill has robust language on corporate oversight, taxpayer protections, and executive compensation limits.

A compromise could be struck if Democrats bowed to GOP pressure and, instead of new loans,rewrote the rules for ~25 billion in loans granted to automakers to help them retool factories to buildfuel-efficientvehicles. "It'smindboggling",oneRepublicansaidof Democrats'intransigence. "If I were them, I' d want to get this off my plate before Obama becomes president."

The automotive executives, Alan Mulatly, Ford's president and CEO, Robert Nardelli,Chrysler's chairman and CEO, and Rick Wagoner, GM's chairman and CEO, are to appear before the Senate Banking Committee. Shelby is the top Republican on the panel.

The post-election lame-duck session is the last chance to sign off on the measure during this Congress. The bill probably can pass the House, but prospects are iffy in the Senate, where Democrats need 60 votes to block an expected filibuster.

If nothing passes, it could be taken up in January by the next Congress, which will have a broader Democratic majority.

Sen. Arlen Specter is quoted in Paragraph 8 to （　）.

The leaders of Detroit's struggling Big Three automakers are appearing before the Senate today, where prospects of ~25 billion in emergency loans to the industry appear to be stalling.

Amid GOP cries of "corporate welfare", Senate Majority Leader Reid introduced a bill yester-day to let the automakers and component suppliers tap into some of the money Congress allotted in the ￥700 billion financial bailout.

Reid, launching a lame-duck session, warned of a "potential meltdown" in the industry with devastating consequences. He said 355,000 people are employed by the industry and 4.5 million more work in related industries. An additional 1 million people, retirees and their relatives, are covered by retirement and medical plants within the industry, he said.

The Big Three-General Motors, Ford, and Chrysler-have been whipsawed by the faltering economy and credit crunch.

But the odds do not look good for Detroit. At the heart of the debate is whether automakers are deserving as a linchpin of the U.S. economy or not, in the words of one high-profile critic,Republican Sen. Richard Shelby of Alabama, is an innovation-averse "dinosaur".

Shelby, appearing on Sunday to meet the Press, said "Get rid of the management. Get rid of the boards-the people who brought them to where they are today. This is a dead end. It's a road to nowhere, and it's a big burden on the American taxpayer,"

Republicans attacked the measure on several fronts. Some questioned the rush to judgment,others warned that other industries would soon line up for help. And some charged that the firms brought on their troubles by agreeing to union contracts with wages and benefits costing an average of ￥73 an hour, compared with ￥28 an hour for the average private firm.

GOP Sen. Arlen Specter of Pennsylvania said the ￥T00 billion rescue was the No. I issued when he toured the state recently. "Candidily, the temperature of my constituents was boiling, 212 degrees Fahrenheit, and the thermometer was broken," he said.

Some opponents prefer that the automakers pursue Chapter 11 reorganizations instead of hitting up Uncle Sam.

Democrats argue that the ~25 billion is only 4 percent of the bigger bailout. Reid's spokesman, Jim Manley, said the bill has robust language on corporate oversight, taxpayer protections, and executive compensation limits.

A compromise could be struck if Democrats bowed to GOP pressure and, instead of new loans,rewrote the rules for ~25 billion in loans granted to automakers to help them retool factories to buildfuel-efficientvehicles. "It'smindboggling",oneRepublicansaidof Democrats'intransigence. "If I were them, I' d want to get this off my plate before Obama becomes president."

The automotive executives, Alan Mulatly, Ford's president and CEO, Robert Nardelli,Chrysler's chairman and CEO, and Rick Wagoner, GM's chairman and CEO, are to appear before the Senate Banking Committee. Shelby is the top Republican on the panel.

The post-election lame-duck session is the last chance to sign off on the measure during this Congress. The bill probably can pass the House, but prospects are iffy in the Senate, where Democrats need 60 votes to block an expected filibuster.

If nothing passes, it could be taken up in January by the next Congress, which will have a broader Democratic majority.

On which of the following statements would the author most probably agree? （　）

The leaders of Detroit's struggling Big Three automakers are appearing before the Senate today, where prospects of ~25 billion in emergency loans to the industry appear to be stalling.

Amid GOP cries of "corporate welfare", Senate Majority Leader Reid introduced a bill yester-day to let the automakers and component suppliers tap into some of the money Congress allotted in the ￥700 billion financial bailout.

Reid, launching a lame-duck session, warned of a "potential meltdown" in the industry with devastating consequences. He said 355,000 people are employed by the industry and 4.5 million more work in related industries. An additional 1 million people, retirees and their relatives, are covered by retirement and medical plants within the industry, he said.

The Big Three-General Motors, Ford, and Chrysler-have been whipsawed by the faltering economy and credit crunch.

But the odds do not look good for Detroit. At the heart of the debate is whether automakers are deserving as a linchpin of the U.S. economy or not, in the words of one high-profile critic,Republican Sen. Richard Shelby of Alabama, is an innovation-averse "dinosaur".

Shelby, appearing on Sunday to meet the Press, said "Get rid of the management. Get rid of the boards-the people who brought them to where they are today. This is a dead end. It's a road to nowhere, and it's a big burden on the American taxpayer,"

Republicans attacked the measure on several fronts. Some questioned the rush to judgment,others warned that other industries would soon line up for help. And some charged that the firms brought on their troubles by agreeing to union contracts with wages and benefits costing an average of ￥73 an hour, compared with ￥28 an hour for the average private firm.

GOP Sen. Arlen Specter of Pennsylvania said the ￥T00 billion rescue was the No. I issued when he toured the state recently. "Candidily, the temperature of my constituents was boiling, 212 degrees Fahrenheit, and the thermometer was broken," he said.

Some opponents prefer that the automakers pursue Chapter 11 reorganizations instead of hitting up Uncle Sam.

Democrats argue that the ~25 billion is only 4 percent of the bigger bailout. Reid's spokesman, Jim Manley, said the bill has robust language on corporate oversight, taxpayer protections, and executive compensation limits.

A compromise could be struck if Democrats bowed to GOP pressure and, instead of new loans,rewrote the rules for ~25 billion in loans granted to automakers to help them retool factories to buildfuel-efficientvehicles. "It'smindboggling",oneRepublicansaidof Democrats'intransigence. "If I were them, I' d want to get this off my plate before Obama becomes president."

The automotive executives, Alan Mulatly, Ford's president and CEO, Robert Nardelli,Chrysler's chairman and CEO, and Rick Wagoner, GM's chairman and CEO, are to appear before the Senate Banking Committee. Shelby is the top Republican on the panel.

The post-election lame-duck session is the last chance to sign off on the measure during this Congress. The bill probably can pass the House, but prospects are iffy in the Senate, where Democrats need 60 votes to block an expected filibuster.

If nothing passes, it could be taken up in January by the next Congress, which will have a broader Democratic majority.

The passage intends to tell us that （　）.

February18th

Ruth Walter

2921 Cypress Lane

Smith field，UT 00375

Dear Ms．Walter，

It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year．

Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence．

For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address：

Accounts Payable Division

Northern Utah Gas&Power

55755 State Highway 1 6

Logan，UT 00378

February 27th

Accounts Payable Division

Northern Utah Gas&Power

55755 State Highway l 6

Logan，UT 00378

Service representative，

I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter．

First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.

After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review．

These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)．

Ruth Walter

Why did Northern Utah Gas&Power write to Ms．Walter?

February18th

Ruth Walter

2921 Cypress Lane

Smith field，UT 00375

Dear Ms．Walter，

It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year．

Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence．

For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address：

Accounts Payable Division

Northern Utah Gas&Power

55755 State Highway 1 6

Logan，UT 00378

February 27th

Accounts Payable Division

Northern Utah Gas&Power

55755 State Highway l 6

Logan，UT 00378

Service representative，

I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter．

First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.

After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review．

These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)．

Ruth Walter

What does the first letter require Ms．Walter to do?

February18th

Ruth Walter

2921 Cypress Lane

Smith field，UT 00375

Dear Ms．Walter，

It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year．

Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence．

For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address：

Accounts Payable Division

Northern Utah Gas&Power

55755 State Highway 1 6

Logan，UT 00378

February 27th

Accounts Payable Division

Northern Utah Gas&Power

55755 State Highway l 6

Logan，UT 00378

Service representative，

I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter．

First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.

After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review．

These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)．

Ruth Walter

What is the purpose of Ms．Walter’s letter?

February18th

Ruth Walter

2921 Cypress Lane

Smith field，UT 00375

Dear Ms．Walter，

It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year．

Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence．

For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address：

Accounts Payable Division

Northern Utah Gas&Power

55755 State Highway 1 6

Logan，UT 00378

February 27th

Accounts Payable Division

Northern Utah Gas&Power

55755 State Highway l 6

Logan，UT 00378

Service representative，

I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter．

First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.

After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review．

These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)．

Ruth Walter

What will accompany Ms．Walter’s letter?

February18th

Ruth Walter

2921 Cypress Lane

Smith field，UT 00375

Dear Ms．Walter，

It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year．

Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence．

For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address：

Accounts Payable Division

Northern Utah Gas&Power

55755 State Highway 1 6

Logan，UT 00378

February 27th

Accounts Payable Division

Northern Utah Gas&Power

55755 State Highway l 6

Logan，UT 00378

Service representative，

I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter．

First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.

After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review．

These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)．

Ruth Walter

According to her letter，what action did Ms．Walter take?

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