根据我国《商业银行资本充足率管理办法》，下列不属于附属资本的是（ ）。

2012年10月5日，中国银行新加坡分行获得（ ）。

按照监管部门不断降低市场交易成本、提高市场效率、减轻投资者负担的总体要求，A股证券交易经手费9月1日起下调（ ）。

成本加运费价的英文缩写是（ ）。

贷款买房体现了货币的（ ）职能。

《亚洲银行家》杂志（The Asian Banker)"2012年度零售金融服务卓越大奖”评选结果揭晓，中国银行荣获（ ）奖项。

麦格雷戈归纳了基于对人性的不同看法而形成的两种理论，即XY理论，其中Y指的是（ ）。

采取扩张性财政政策时，政府支出（ ），税收（ ）。

基尼系数是（ ）。

实行紧缩性财政政策，那么该国货币（ ），出口（ ），进口（ ）。

关于信用卡消费的特点，错误的是（ ）。

下列不属于银行业金融机构的是（ ）。

三沙市政府驻地所在的永兴岛属于（ ）群岛。

德尔菲法理论中，按照课题所需要的知识范围，确定专家。专家人数的多少，可根据预 测课题的大小和涉及面的宽窄而定，一般不超过（ ）。

经过近10年的发展，当前我国城镇化率已经超过（ ）。

著作权的保护期不受限制的是（ ）。

中行成功托管并主代销国内首支多币种募集QDII基金创新产品（美元和人民币同时募集）是（ ）。

下列不属于总供给构成要素的是（ ）。

马克思的利率决定论认为利息量的多少取决于利润总额，利息率取决于（ ）。

商业银行的首要经营原则是（ ）。

继2010年后中国银行继续被评选为（ ）。

2012年9月交付的海洋科考船是（ ）。

关于要素计点法描述错误的是（ ）。

中行的成立时间是（ ）。

存款计息单位为（ ）。

平均存款期限2. 5年,平均贷款期限2. 8年，则其收益与市场利率变化是（ ）。

某人买了第一台差异性很大的彩电，那么此人的购买行为属于（ ）。

中国银行获得《欧洲货币》颁发的（ ）奖项，彰显了中国银行在直接融资市场的卓越实力。

甲捡到了一只动物,然后到处找没找到主人，就拿回去养了，结果生了两只小崽，主人乙这个时候找上门了，甲向乙索要饲料费。问：甲可不可以继续养，甲可不可以索要饲料费？（ ）

活期存款结息问题，活期存款按季结息，按结息日挂牌活期利率计息，那么第二季度的结息日是？（ ）

“A饮料是非可乐中最好的”，突出其不含咖啡因的优势，此广告用了（）市场定位策略。

关于借款合同选择错误的一项是（ ）。

韩国政府一些部门搬至（ ）

十八大报告提出：经济体制改革的核心问题是处理好（ ）的关系。

十八大报告中首次提出“实现国内生产总值和（ ）比2010年翻一番”的新指标。

To:Rex Roeges,Customer Service Department Iroeges@books, com〉

From：Dave Palmer〈palmer@mail2. com

Re ： Lost book

Dear Mr. Rex Roeges,

I am writing this e—mail concerning a book that I ordered through your company，The Computer Networks 4th edition,order number 20035. I placed the order last month and still have not received the book.

I visited your website and confirmed that my shipping information was correct,and that my credit card has been charged for the book； the website also indicates that the book was shipped using your “Global Carrier，，service the day after I ordered it. Considering that “Global Carrier” shipments typically take two weeks to arrive, I should have received my goods a week ago at the latest. However,my post office informed me they have neither received nor delivered the book. Can you let me know what is going on as soon as possible? Dave PalmerTo ： Dave Palmer ^palmer@mail2. com

From ： Rex Roeges Iroeges@books. com

Re；Lost book

Dear Mr. Palmer,

Thank you for contacting us. It is important to us that our customers are satisfied with our service,so I am very sorry to hear that you have not received your merchandise.

I looked up your order number and discovered that the book has not been sent out. I have rectified this mistake on our website and sent the book to you via express mail. It should arrive within two business days. With the book I have enclosed a coupon for half off your next order.

Again,I apologize for the inconvenience. If you have any more questions or need further assistance， please contact me at 602 — 385 — 0256. or e—mail me at Croeges@noble, com〉.

Sincerely，

Rex Roges, Customer Service Department Nobel Bookstore

Why did the customer send his e—mail?

To:Rex Roeges,Customer Service Department Iroeges@books, com〉

From：Dave Palmer〈palmer@mail2. com

Re ： Lost book

Dear Mr. Rex Roeges,

I am writing this e—mail concerning a book that I ordered through your company，The Computer Networks 4th edition,order number 20035. I placed the order last month and still have not received the book.

I visited your website and confirmed that my shipping information was correct,and that my credit card has been charged for the book； the website also indicates that the book was shipped using your “Global Carrier，，service the day after I ordered it. Considering that “Global Carrier” shipments typically take two weeks to arrive, I should have received my goods a week ago at the latest. However,my post office informed me they have neither received nor delivered the book. Can you let me know what is going on as soon as possible? Dave PalmerTo ： Dave Palmer ^palmer@mail2. com

From ： Rex Roeges Iroeges@books. com

Re；Lost book

Dear Mr. Palmer,

Thank you for contacting us. It is important to us that our customers are satisfied with our service,so I am very sorry to hear that you have not received your merchandise.

I looked up your order number and discovered that the book has not been sent out. I have rectified this mistake on our website and sent the book to you via express mail. It should arrive within two business days. With the book I have enclosed a coupon for half off your next order.

Again,I apologize for the inconvenience. If you have any more questions or need further assistance， please contact me at 602 — 385 — 0256. or e—mail me at Croeges@noble, com〉.

Sincerely，

Rex Roges, Customer Service Department Nobel Bookstore

What did the customer discover?

To:Rex Roeges,Customer Service Department Iroeges@books, com〉

From：Dave Palmer〈palmer@mail2. com

Re ： Lost book

Dear Mr. Rex Roeges,

I am writing this e—mail concerning a book that I ordered through your company，The Computer Networks 4th edition,order number 20035. I placed the order last month and still have not received the book.

I visited your website and confirmed that my shipping information was correct,and that my credit card has been charged for the book； the website also indicates that the book was shipped using your “Global Carrier，，service the day after I ordered it. Considering that “Global Carrier” shipments typically take two weeks to arrive, I should have received my goods a week ago at the latest. However,my post office informed me they have neither received nor delivered the book. Can you let me know what is going on as soon as possible? Dave PalmerTo ： Dave Palmer ^palmer@mail2. com

From ： Rex Roeges Iroeges@books. com

Re；Lost book

Dear Mr. Palmer,

Thank you for contacting us. It is important to us that our customers are satisfied with our service,so I am very sorry to hear that you have not received your merchandise.

I looked up your order number and discovered that the book has not been sent out. I have rectified this mistake on our website and sent the book to you via express mail. It should arrive within two business days. With the book I have enclosed a coupon for half off your next order.

Again,I apologize for the inconvenience. If you have any more questions or need further assistance， please contact me at 602 — 385 — 0256. or e—mail me at Croeges@noble, com〉.

Sincerely，

Rex Roges, Customer Service Department Nobel Bookstore

What error did the website contain?

To:Rex Roeges,Customer Service Department Iroeges@books, com〉

From：Dave Palmer〈palmer@mail2. com

Re ： Lost book

Dear Mr. Rex Roeges,

I am writing this e—mail concerning a book that I ordered through your company，The Computer Networks 4th edition,order number 20035. I placed the order last month and still have not received the book.

I visited your website and confirmed that my shipping information was correct,and that my credit card has been charged for the book； the website also indicates that the book was shipped using your “Global Carrier，，service the day after I ordered it. Considering that “Global Carrier” shipments typically take two weeks to arrive, I should have received my goods a week ago at the latest. However,my post office informed me they have neither received nor delivered the book. Can you let me know what is going on as soon as possible? Dave PalmerTo ： Dave Palmer ^palmer@mail2. com

From ： Rex Roeges Iroeges@books. com

Re；Lost book

Dear Mr. Palmer,

Thank you for contacting us. It is important to us that our customers are satisfied with our service,so I am very sorry to hear that you have not received your merchandise.

I looked up your order number and discovered that the book has not been sent out. I have rectified this mistake on our website and sent the book to you via express mail. It should arrive within two business days. With the book I have enclosed a coupon for half off your next order.

Again,I apologize for the inconvenience. If you have any more questions or need further assistance， please contact me at 602 — 385 — 0256. or e—mail me at Croeges@noble, com〉.

Sincerely，

Rex Roges, Customer Service Department Nobel Bookstore

How did the company attempt to compensate the customer?

To:Rex Roeges,Customer Service Department Iroeges@books, com〉

From：Dave Palmer〈palmer@mail2. com

Re ： Lost book

Dear Mr. Rex Roeges,

I am writing this e—mail concerning a book that I ordered through your company，The Computer Networks 4th edition,order number 20035. I placed the order last month and still have not received the book.

I visited your website and confirmed that my shipping information was correct,and that my credit card has been charged for the book； the website also indicates that the book was shipped using your “Global Carrier，，service the day after I ordered it. Considering that “Global Carrier” shipments typically take two weeks to arrive, I should have received my goods a week ago at the latest. However,my post office informed me they have neither received nor delivered the book. Can you let me know what is going on as soon as possible? Dave PalmerTo ： Dave Palmer ^palmer@mail2. com

From ： Rex Roeges Iroeges@books. com

Re；Lost book

Dear Mr. Palmer,

Thank you for contacting us. It is important to us that our customers are satisfied with our service,so I am very sorry to hear that you have not received your merchandise.

I looked up your order number and discovered that the book has not been sent out. I have rectified this mistake on our website and sent the book to you via express mail. It should arrive within two business days. With the book I have enclosed a coupon for half off your next order.

Again,I apologize for the inconvenience. If you have any more questions or need further assistance， please contact me at 602 — 385 — 0256. or e—mail me at Croeges@noble, com〉.

Sincerely，

Rex Roges, Customer Service Department Nobel Bookstore

Which of the following statament true?

Why has the statament been submitted?

Which expenditure went over the company limit?

How long did Mr. Dave Lincoln stay at the hotel?

What accompanies the memo?

What can be inferred about Mr. Dave Lincoln’s trip?

下列属于中行信用卡的是（ ）。

要素禀赋论是经济学家（ ）提出来的。

巴塞尔协议作为一个完整的银行业资本充足率监管框架，其支柱是（ ）。

关于中行社会责任和慈善活动，中国银行荣获（ ）奖项。

下列属于准公共产品的是（ ）。

2013 —2014年度的非常任理事国有（ ）。

下列属于双激励法中的保健因素的是（ ）。

关于推拉营销模式中的拉式营销的方法有（ ）。

合同的书面形式包括（ ）。

东盟海上治理议题有（ ）。

李斯特幼稚产业保护理论的内容（ ）。

政策性银行与商业银行的共同点有（ ）。

关于莫言的作品，下列表述正确的有（ ）。

公共财政的特征（ ）。

寡头垄断市场的条件为（ ）。

关于CIF术语（ ）。

下列属于核心资本扣除项的是（ ）。

关于Word操作的表述，下列选项正确的有（ ）。

党的十八大提出了中国民主政治的前进方向是（ ）。

社会公平保障体系的主要内容包括（ ）。