The Service Design stage of the lifecycle starts with ( ) and ends with the development of a service solution designed to meet the documented needs of the business.
- A.the service activities
- B.the business requirements
- C.the business environment
- D.the improvement activities
正确答案及解析
正确答案
B
解析
标准变更指风险小的变更,并且执行这些变更的步骤和方法已经很成熟,该变更事先已经得到审批,具备已被接受和已确定的流畅来满足特定的变更需求。





