针对IT服务的部署实施进行验收，相关指标不包含（ ）。
- A.客户的满意度
- B.客户对服务质量的直接感知
- C.产生新的项目机会
- D.服务级别协议的完成情况
正确答案及解析
正确答案
解析
IT服务的部署实施进行验收的关键成功的因素包括：客户满意度；客户对时服务质量的直接感知；服务级别协议的完成情况。
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