题目详情

IT服务部署实施计划不仅有责任人,还有专人负责全程监控、及时预警,并设有专人对交付物的质量进行验收。这说明计划具有( )。

  • A.可复制性
  • B.可控制性
  • C.可支持性
  • D.可追溯性

正确答案及解析

正确答案
B
解析

IT部署实施计划本身的可用性(可用性是指计划本身的可操作性、可交付性和可控制性)。

(1)可操作性:指所有的服务组件或服务资源,可以支撑在规定时间内的计划实施,且无职责的盲区或职责的重叠。

(2)可交付性:指计划的输出物是明确的、合理的,不能超出能力范围,且责任人能够清晰地理解对交付物的要求。

(3)可控制性:指各项计划不仅有责任人,还有专人负责全程监控、及时预警,并设有专人对交付物的质量做初步验收。

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