在体系试运行效果检查时,( )不作为监控各过程执行情况的依据。
- A.服务工具使用效果
- B.管理目标达成情况
- C.客户满意度
- D.人员基础信息
正确答案及解析
正确答案
解析
体系试运行:是为了检查设计的各个过程是否能够很好地落地并服务于客户。
主要检查方式:管理目标达成情况;客户满意度;服务工具使用效果。
D项,人员基础信息属于过程电子管理和数据初始化部分数据初始化包括的数据。
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