IT服务目录主要有业务服务目录和（ ）两种。
- A.外包服务目录
- B.内部服务目录
- C.支持服务目录
- D.技术服务目录
正确答案及解析
正确答案
解析
服务目录分为两个层次：
（1）业务服务目录：是客户视角的服务目录；包含提交给客户的所有IT服务细节，并将其关联到依靠IT服务的业务单元和业务流程。
（2）技术服务目录：是技术视角的服务目录：包含提交给客户的所有IT服务细节，并将其关联到提供给业务的必需的支持服务、共享服务、组件和配置项；通常客户不关注技术服务目录。
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