针对供应商关系可能造成的风险，应采取的控制措施不包括（ ）。
- A.争取供应商高层支持与配合
- B.与分包商明确知识产权及相关信息安全要求
- C.挖掘分包商需求，必要时签订补充协议
- D.对供应商限定分包内容，并约定审核条款
正确答案及解析
正确答案
解析
供应商关系可能存在的风险和控制：
（1）未能提前识别并约定所有可能的情景，出现利益及责任分配问题：签署明确有效的支持合同，避免留有产生争议的空间及时间识别潜在争议，并有效处理多供应商之间的配合问题；建立良好的供应商协作及沟通机制。
（2）供应商组织变动或业务发生变更：建立多供应商竞争及备份机制，避免单一服务源带来的服务中断；定期对供应商情况进行审核及评估，积极识别可能的风险并提前预防及时向客户传递相关的信息。
（3）多级分包对服务质量及业务持续性保障造成的挑战：对供应商限定分包内容，并约定审核条款，对整个服务保障链条进行定期审核及评估；保持与客户的紧密接触和沟通；与分包商明确知识产权及相关信息安全要求。
（4）供应商不配合：选择有效的供应商；定期对供应商进行评估审核，对不符合的供应商及时更换；签署明确有效的支持合同，消除争议产生的空间；争取供应商最高层的支持和配合；加强与供应商协作沟通。
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