“运维人员应积极响应售前需求，为本季度的售前项目签约提供技术支持”，该考核指标不满足SMART原则的“（ ）”特性。
- A.明确的
- B.可实现的
- C.可衡量的
- D.时限性
正确答案及解析
正确答案
解析
SMART原则包括：
（1）明确的（Specific）：清楚地说明要达到的标准。
（2）可以衡量的（Measurable）：目标是量化的，且用于验证目标的数据是可以获取的。
（3）可以达到的（Attainable）：目标在付出努力的情况下是可以实现的。
（4）可实现的（Relevant）：在现实条件下是否可行、可操作。
（5）时限性（Time-bound）：指标的订立要有明确的时间期限说明。
本题中，“运维人员应积极响应售前需求，为本季度的售前项目签约提供技术支持”这项说明是没有准确的度量标准，容易造成无法量化，最终无法评价，故应选择C项。
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