题目详情

在PDCA循环中,P阶段的职能包括( )等。

  • A.确定质量改进目标,制订改进措施
  • B.明确质量要求和目标,提出质量管理行动方案
  • C.采取应急措施,解决质量问题
  • D.规范质量行为,组织质量计划的部署和交底

正确答案及解析

正确答案
B
解析

PDCA循环是能使任何一项活动有效进行的一种合乎逻辑的工作程序。P、D、C、A四个英文字母所代表的意义如下。

(1)P(Plan)——计划。包括方针和目标的确定以及活动计划的制订。

(2)D(Design)——设计和执行。设计方案,然后具体运作和执行,实现计划中的内容。

(3)C(Check)——检查。就是要总结执行计划的结果,分清哪些对了,哪些错了,明确效果,找出问题。

(4)A(Act)——处理。对检查的结果进行处理,认可或否定。成功的经验要加以肯定,或者模式化或者标准化以适当推广;失败的教训要加以总结,以免重现;这一轮未解决的问题放到下一个PDCA循环。

根据题干,正确答案应该是B,注重计划制订。

参考答案:B

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