项目人力资源管理中对团队进行有效的指导和管理，以保证团队可以完成项目任务，关于项目人力资源的描述，正确的是（ ）。
- A.新团员加入到项目团队中，他们的经验水平将会降低项目风险
- B.项目人力资源管理包括规划人力资源管理、组建项目团队、建设项目团队三个过程
- C.项目经理对于所有冲突要设法解决或减少，鼓励团队成员良性竞争
- D.项目团队中项目经理的管理能力和领导能力二者缺一不可
正确答案及解析
正确答案
解析
选项A，如果新成员的经验不足反而会增加项目的风险。选项B，项目人力资源管理包括规划人力资源管理、组建项目团队、建设项目团队、管理项目团队。选项C，某些冲突没有办法完全解决，这也是不现实的。冲突的处理方式有5种，分别是撤退/回避、缓和/包容、妥协/调解、强迫/命令、合作/解决问题。
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