以下（ ）属于项目管理知识体系中的软技能。
- A.激励
- B.培训
- C.规划
- D.研发
正确答案及解析
正确答案
解析
本题知识点：项目管理基础知识软技能包括人际关系管理。软技能包含：
?有效的沟通，即有效地交流信息。
?对组织施加影响，即“让事情办成”的能力。
?领导能力，即形成一个前景和战略并组织人员实现它的能力。
?激励，就是激励相关人员达到高水平的生产率并克服变革的阻力。
?谈判和冲突管理，就是与其他人谈判取得一致或达成协议。
?解决问题，就是首先定义问题、明确问题，然后做出决策并解决问题。
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